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Senior Consultant II, Quality Assurance Case Support Prime Clerk job

Duff & PhelpsBrooklyn, NY
Duff & Phelps jobs



Company Description

Duff and Phelps, a multinational financial consultancy firm, founded in 1932 by William Duff and George Phelps in Chicago, Illinois, US.
Current CEO is Noah Gottdiener.
They were founded to advocate fairness and transparency in public as well as the private sectors. They provide financial services to maximize value for clients. They offer services in the following areas of valuation, disputes and investigations, cybersecurity, and regulatory issues. They are leading global providers of risk solutions and the leaders in complex business services and have approximately 4000 skilled professionals in 25 countries around the world.
Main headquarters are in New York, United States.
They make an annual revenue of approximately $925 million (USD).
They differentiate themselves in their commitment to question assumptions, critically analyze the facts and provide the clients with what they need to know to make favorable decisions.

Job Description

Prime Clerk, a division of Duff & Phelps, is the leading global provider of complex claims administration and business services. Through our proprietary technology platforms and industry experts, we provide a full suite of claims administration services, leading notice media solutions, a robust business services platform and unrivaled subject matter expertise in global corporate actions. As a division of Duff & Phelps, Prime Clerk and its affiliates employ more than 3,500 employees in over 70 offices around the world. This individual will join a team executing numerous client service responsibilities related to administering large chapter 11 cases. The Quality Assurance/Case Support Group is part of the company’s Business Operations and Controls Department. The Senior Consultant role is a management role reporting to the Director of Operations, who in turn reports to the Senior Director of Business Operations and Controls. The senior consultant is responsible for planning, implementing and executing tasks required of our clients and managing other associates to complete such tasks. The senior consultant is expected to develop and lead their team by effectively managing the associates they supervise and working collaboratively with colleagues and clients. The senior consultant must be able to successfully coordinate and manage concurrent projects while being able to seamlessly pivot and adjust as client needs demand. The successful candidate must have the team leadership and professional background to successfully manage a team of multiple Managing Consultants and Consultants in a fast-paced operations environment. The Senior Consultant will perform functions, including the following: Work closely with Director to provide direction and vision, goals, and objectives to all associates in the QA/CS groups Provide personnel and project management for team members, with a mix of junior, mid-level and senior team skill sets to ensure accurate and timely completion of tasks and projects Ensure client and project requirements are being met with the highest quality and accuracy by verifying and communicating routinely with both the client and internal partners Consistently provide proactive communication to Directors and fellow team members, including client and personnel matters Maintain appropriate departmental staffing, resource levels and core skills to perform essential services which satisfy project requirements and deliverables Ensure divisional standard operating procedures are adhered to Serve as escalation point, including for issues, problems and complex technical decisions Requirements: Bachelor’s degree 6+ years of experience planning and managing large and small projects and interacting directly with clients Strong verbal and written communication skills, and experience in customer and client service Demonstrated ability to complete multiple, deadline-sensitive tasks concurrently Must have strong experience in the areas of staff development and direction, training, quality assurance, active/effective listening and document preparation. Legal, financial or technology industry background a plus Compensation package includes benefits, paid overtime, and a discretionary bonus. In order to be considered for a position at Duff & Phelps, you must formally apply via careers.duffandphelps.jobs Duff & Phelps is committed to providing equal opportunities in employment. We will not discriminate between applications for reason of gender, gender identity, race, religion, color, nationality, ethnic origin, sexual orientation, marital status, veteran status, age or disability. Schedule: Full-time
Estimated annual salary

Duff & Phelps


Company - Private




$1B to 2B


Multiple locations


Financial Consultants




Noah Gottdiener

Job Filters

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Closed Job Filters

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