Senior Living Advisor

As Senior Living Advisors, we responsible for educating families on senior care options and working with them to find the right senior living communities that match their needs. We take inbound pre-screen leads and help guide the seniors and their families from initial consultation, to touring of facilities, and ultimately moving into a senior living community. This requires not only working with the families but also acting as the liaison between families in need and the senior housing communities or care providers. We assist families in moving into appropriate customer communities and guiding them through the lifecycle of the search process by understanding a family’s unique needs.

Core tasks:

• understand family needs and refer appropriate customer communities
• manage the sales process. Guide families through their search process all the way to move-in including follow up with families and customer communities
• understand customer community offerings, resident requirements, and sales process
• consistently exceed monthly sales quota
• guide families through their search process all the way to move-in including follow up with families and customer communities