Jam City is an entertainment firm that provides unique and deeply engaging games that appeal to broad audiences. Chris DeWolfe and Josh Yguado founded Jam City in 2009, and its headquarter is based in Culver City, California, United States. The company designs, develops and publishes social, mobile games worldwide. Jam City has developed immersive, rich storyline mobile games around popular entertainment brands, including Marvel Avengers, Family Guy, and Harry Potter. The firm owns studios in San Francisco, Las Angeles, San Diego, Buenos Aires, and Bogota. Jam City employs an experienced team known for its creative excellence and technological innovation in major areas, including data science, storytelling, and audience insights. The company provides unlimited vacations, a 401k plan, medical, training and development, happy hours, company events, and catered launches to its employees.
As a leading mobile games developer, Jam City is looking to "level up" our talent. We're searching for innovators who consider themselves dynamic, collaborative, and thrive in a fast-paced environment.
PERKS & BENEFITSUnlimited Vacation, Paid Sick Days & Holidays
100% Employee Covered Medical, Dental, Vision Plan Base Plan
Life Insurance, 401k, Flexible Spending Accounts, Commuter Benefits & More
Catered Lunches & Well-stocked Kitchens
Yoga & Wellness Activities
Happy Hours
Company Events
Dog Friendly
ABOUT THE ROLEJam City is looking for a Senior Product Manager to work on an established Match-3 Puzzle game. As a Senior Product Manager, you will be a critical member of the team, leading product strategy, live operations, and feature roadmap efforts. Working closely with Design, Production, and other key stakeholders, you will manage the end-to-end player experience to maximize ROI and player satisfaction. Your data-informed decisions and competitor insights will directly impact the game's success as you continue to improve the game's KPIs through feature development and best-in-class live ops planning and execution. You should have experience driving growth in a successful F2P mobile game. You will work closely with and provide direction to Game Designers, Data Analysts, Producers, and Engineers.
The ideal candidate is passionate about casual free-to-play mobile games. This person can pull, analyze, and report data from the game, and use this to inform effective business decisions. They have the agility to manage projects on their own and understand how they work in a fast evolving, data driven company. They have the people skills to work smoothly and communicate effectively with Producers, Designers, and Engineers.
RESPONSIBILITIES- Work closely with game teams to identify, test and measure high-impact product changes that drive growth in revenue, reach and retention.
- Manage end-to-end liveops strategy and execution to hit monthly revenue goals via both supply and demand side monetization tactics.
- Design and iterate features to improve key indicators, by making our games more engaging.
- Analyze game data and build automated reports alongside Analytics and Data Science counterparts to make data-informed business decisions.
- Identify tools and reporting needs to enable proper game health monitoring and feature efficacy.
- Understand game metrics to inform hypotheses and create A/B testing experiments with clear and measurable success criteria.
- Work with Marketing, Community, and Consumer Insights teams to coordinate and evangelize in-game communication and align these efforts to broader external marketing initiatives.
- Manage and help grow junior Product talent
- Effectively communicates relevant KPIs, updates and general game health to key stakeholders in a timely fashion.
QUALIFICATIONS- Bachelors or Masters Degree in Business Administration, Economics, Statistics, Mathematics, or related field.
- 3-5+ years of experience in Product Management, Business Intelligence or related role in the F2P mobile games industry.
- Excellent analytical and quantitative skills with a focus on data-driven decision making; the ability to derive conclusions from data and clearly communicate findings is critical.
- Thrives in an entrepreneurial environment with a creative problem solving mindset.
- Can work independently and manage a complete project from concept to completion.
- Experience writing SQL queries and distilling complex analysis into actionable insights or willingness to learn.
- Self-starter with experience managing projects from concept through completion. Outstanding communication and organizational skills.
- Must be able to understand and diagnose the economy of the game, driving healthy behavioral metrics.
- Must be able to work closely with game leadership in developing an optimum roadmap for future features based on evolving game needs.
- Passion for all things games.
NICE TO HAVE- In-depth knowledge on how data pipelines work
- Has managed direct reports in the past
- Experience working on Match 3 or Puzzle games
- Live operations experience
CHECK OUT LIFE AS A JAM CITIZEN:- Company news and events on our LinkedIn
- Company Blog
- Employee Feedback on our Comparably page
- Find videos on our teams and games on our Youtube
OUR COMMITMENT TO EQUITY, DIVERSITY, & INCLUSIONWe believe in creating games that unite people across the world and that showcase our commitment to providing an environment that is both inclusive and diverse for our players and employees. We strive to create a workforce that is reflective of our global player community as we know that we are stronger and better when we play together. To help promote an inclusive culture, we celebrate the visible and invisible diversity of our Jam Citizens through initiatives including Employee Resource Groups, cultural events, trainings, speaker series, and more.
Jam City is an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, age, sex (including pregnancy), national origin, ancestry, religion, ethnicity, marital, or domestic partnerships status, disability, genetic information (including the refusal to submit to genetic testing), predisposing genetic characteristics, military status, veteran status, domestic violence victim status, sexual orientation, gender identity or expressions, or any other classification protected by federal, state, and local laws. Our management is committed to following this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruiting, pay, and other forms of compensation, training, and general treatment during employment.
ABOUT JAM CITYJam City is an award-winning mobile entertainment studio providing unique and deeply engaging games that appeal to a broad, global audience.
Led by CEO Chris DeWolfe, former MySpace co-founder and CEO, and COO Josh Yguado, former 20th Century Fox executive, Jam City is the creative powerhouse behind some of the highest-grossing and most enduring mobile games. Jam City's global franchise Cookie Jam has generated more than half a billion dollars, and Panda Pop has more than 120 million downloads to date.
The company also is the go-to studio for Hollywood, having developed immersive, narrative-rich mobile games around iconic entertainment brands. The company's popular RPG game Harry Potter: Hogwarts Mystery was the #1 game in more than 40 countries at its launch in April 2018.
Jam City has nine studios located in Los Angeles (HQ), Berlin, Buenos Aires, Bogotá, Burbank, Cedar Falls, San Diego, San Francisco, and Toronto.