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Senior Software Engineer, Salesforce job

Hilton WorldwideMemphis, TN

Company

Salary

Skills

Job Description

* This position can be located in Memphis, TN; McLean, VA or Dallas, TX*

From smartphone capabilities like Digital Key to connected rooms that allow for integrated entertainment, temperature and lighting controls, Hilton's Global Technology team is building the hospitality experience of the future - for our guests, owners and Team Members. Through innovative technology development and deployment, this team ensures Hilton has the technology needed to support our continued global growth while remaining at the forefront of hospitality technology innovation.

What will I be doing?

As the Senior Software Engineer, Salesforce you will be responsible for crafting and developing technical solutions on the Contact Center instance of Salesforce. You will work closely with the Solutions Architect to translate business requirements into functional applications. You will also work on optimizations to the existing codebase and system architecture, with a focus on improving operational efficiency.

More specifically, you will:

* Work with internal partners to understand requirements, build functional design documentation, and develop technology solutions that align with business requirements.
* Design, develop, test and implement highly customized Salesforce applications bringing to bear the Lightning Component Framework.
* Maintain the current codebase and find opportunities for performance and feature improvements.
* Solve technical issues and resolve bugs reported by users.
* Produce and maintain technical design documentation.

What are we looking for?

We believe success in this role will demonstrate itself through the following attributes and skills:

* A high level of accountability and commitment to solving problems through critical thinking
* A dedicated work attitude that exhibits flexibility, drive, and dependability
* Experience integrating Salesforce.com with external systems using the Salesforce.com API, as well as third-party integration tools (marketing automation, business intelligence, ETL)
* Advanced knowledge of Lightning Experience configuration, development, features and architecture
* Experience implementing Salesforce Communities
* Strong knowledge of data modelling concepts and database design

To fulfill this role successfully, you should demonstrate the following minimum qualifications:

* Three (3) years developing custom applications on the Salesforce platform using Apex, Visualforce, SOQL, Triggers, Workflows and Process Builder
* One (1) year experience with the Aura framework and Lightning Web Components
* One (1) year experience with front-end technologies including HTML, CSS, JavaScript, libraries such a jQuery, frameworks such as Bootstrap, ReactJS or AngularJS
* Experience with object-oriented programming languages such as Java and C#
* Experience with relational database management systems such as MS SQL and Oracle

It would be helpful in this position for you to demonstrate the following capabilities and distinctions:

* Bachelor's Degree, or Associate's Degree plus a minimum of six (6) years of Technology related experience, or High School Degree/GED plus a minimum of twelve (12) years of Technology related experience
* Seven (7) years of professional experience in software development

What will it be like to work for Hilton?

Hilton is the world's leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Estimated annual salary
$89,014
average
Minimum
$71,132
Maximum
$110,755

TASKS

  • Modify existing software to correct errors, to adapt it to new hardware, or to upgrade interfaces and improve performance.
  • Develop or direct software system testing or validation procedures.
  • Direct software programming and development of documentation.
  • Consult with customers or other departments on project status, proposals, or technical issues, such as software system design or maintenance.

SKILLS

  • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • SpeakingTalking to others to convey information effectively.
  • MathematicsUsing mathematics to solve problems.

KNOWLEDGE

  • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Computers and ElectronicsKnowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
  • Engineering and TechnologyKnowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
  • DesignKnowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.

Hilton Worldwide

Size

Small

Location

755 Crossover LaneMemphis, TN, 38117and others

Industry

Hotels and Motels

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