As Senior Specialist, we develop technical documentation and complementary paths for learning, reports on key indicators and help customer-facing departments to build systems to structure, share and curate technical information. We establish editorial guidelines for normative documentation and consult with subject matter experts to ensure that specialized areas are presented and covered properly. We work together with different teams to understand specifications and revise, edit and improve technical information and frequently asked questions, as well as evaluate, outline, write and edit current technical information.
Core tasks:
improve, standardize and edit technical information written by other authors or organizational staff creating technical specifications, protocols, and models for writing and editing write, edit and proofread technical content and collaborate with other experts meeting with coworkers and engaging with administrators to address technical issues *maintain a detailed understanding of the audience and the documents needed
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