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Salary and Benefits

Service Center Representative
$37K-$45K / yr. (est.)
$37K
$41,540 / year
$46K
Average base salary
The salary information provided is based on data collected from various reliable sources and may vary depending on individual qualifications and other factors.

About Service Center Representative

What does a Service Center Representative do?

As Call Center Representatives, we use knowledge of a company’s products and services for customer problem-solving. We answer phone calls, listen to phone calls, and follow up on each call. We handle the complaints of clients and offer them possible solutions. We are polite and provide customer support to grow the business of a company. We guide clients about services and products according to their needs. We engage clients and urge them to develop a strong relationship with the company.

Core tasks:

  • making and answering phone calls to recognize the needs of clients
  • building long term relationship between clients and company
  • utilizing and developing scripts and tools for communication
  • attending job training and giving fruitful input

Insights

How Many Years of Experience Do Professionals Need Before Becoming Service Center Representative?
On average, people work 3-5 years in other positions prior to becoming a Service Center Representative.
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Retail CashierMiami, FL - 9 months ago
Seriously? It's not rocket science! Why can't they train new people? 😠
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ReceptionistSan Francisco, CA - 9 months ago
👏 I completely agree! In a fast-paced environment, experience is crucial! Helping so many people every day isn't easy!
How Long Do Service Center Representative Employees Typically Stay in Their Roles?
On average, Service Center Representatives works in this position for 1-3 years across multiple employers.
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Mail CarrierNew York City, NY - 9 months ago
This says a lot about the working conditions and management of Service Center Representatives. No wonder they leave so quickly. 😡
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Sales AssociateLos Angeles, CA - 9 months ago
Honestly, being a Service Center Representative sounds like a dead-end job with no growth opportunities. Why would anyone stay in it for more than a couple of years? 🤔
What Is the Job Hopper Score for Service Center Representative Employees?
Steady employment history in Service Center Representative, with a tendency to stay with one company for extended periods of time.
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HR CoordinatorNew York City, NY - 9 months ago
I value loyalty, but it's also important to promote growth and seek new challenges. 🌱
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Software EngineerSan Francisco, CA - 9 months ago
Sticking with the same company for years is a sign of stability, but it could indicate a lack of desire for innovation and growth. 🤔

Career path

Path to job

Discover a Service Center Representative's areas of knowledge sorted by their majors.
Explore the list of higher education institutions that a Service Center Representative typically studied at.
Michigan State University
San Diego State University

Path after job

Community

Demographics

What Is the Age and Gender Ratio of Service Center Representative Employees?
Gender ratio in Service Center Representative position: 0.436542239685658 Male and 0.563457760314342 Female. Age ratio in Service Center Representative position: 16-20: 29%, 21-30: 56%, 31-40: 10%, 41-50: 3%, 51-60: 2%, 60+: 0%. Service Center Representative position is predominantly female (56.3%) with the largest age group being 21-30 years old, followed by 16-20 years old.
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Service Center RepresentativePhiladelphia, PA - 9 months ago
can't believe only 2% are 51-60 years old! age discrimination much? 👴
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Service Center RepresentativePhoenix, AZ - 9 months ago
looks like there's no room for us oldies! where are the 60+ folks? 😤

Workplaces

Who Are the Top Employers for Service Center Representative?
Top employers of Service Center Representative position: Grainger, LPL Financial, Michigan State University. People who work in Service Center Representative position most typically go on to work for the Grainger.
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Service Center RepresentativePhiladelphia, PA - 9 months ago
LPL Financial may offer good benefits, but their pay is below average compared to other employers in this field.
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Service Center RepresentativeBoston, MA - 9 months ago
Michigan State University provides great entry-level opportunities for those starting their career in the Service Center Representative field.
Grainger
LPL Financial
Michigan State University
What Industries Does Service Center Representative Typically Have Experience In?
Industry Background: The most typical industries of Service Center Representative: Finance & Insurance, Professional / Scientific / Technical, Retail, Health Care, Administrative & Support. Service Center Representative employees most likely come from a Finance & Insurance industry background.
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Service Center RepresentativeChicago, IL - 9 months ago
I can't stand being a Service Center Rep in the professional sector! The constant pressure and high expectations make it unbearable. 😤
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Service Center RepresentativeDallas, TX - 9 months ago
Y'all, being a Service Center Rep in the administrative industry is so mind-numbingly boring! I'm ready to switch careers ASAP. 😴

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Discussion about Service Center Representative

Want to know more about Service Center Representative position?
Share your thoughts and ideas about Service Center Representative position with others in our community.
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Do a lot of women work as a Service Center Representative?
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Isabella Holmes3 years ago
55% are women in this profession.
What is the typical age of people who work as a Service Center Representative?
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Liam Brown3 years ago
People working as a Service Center Representative are 25 old on average.
How many years of experience do you usually have as a Service Center Representative?
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Sophie Hayes3 years ago
4 years of experience is needed on average for a Service Center Representative.
Which industries does a Service Center Representative typically work in?
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Liam Brown3 years ago
Professional / Scientific / Technical is typical for a Service Center Representative to work in.
Speaking of higher education, do I need a degree as a Service Center Representative?
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Isabella Holmes3 years ago
As a Service Center Representative you’ll probably need No higher education
Which company employs the most people in the Service Center Representative role?
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Liam Brown3 years ago
Most people work for Grainger, LPL Financial, Michigan State University, Nordstrom and Sedgwick
How long do you usually work as a Service Center Representative before changing to another position?
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Sophie Hayes3 years ago
2 years is the typical lifespan for a Service Center Representative.
Is it common for people to switch companies and still work as a Service Center Representative?
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Benjamin Gardner3 years ago
As a Service Center Representative it’s likely to stick with your employer for a longer period of time.
What jobs do people work in before becoming a Service Center Representative?
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Benjamin Gardner3 years ago
You have a good chance of becoming a Service Center Representative if you are working as Customer Service Representative or Sales Associate
What are the typical next steps for someone working as a Service Center Representative?
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Benjamin Gardner3 years ago
Customer Service Representative can be a good next step
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Disclaimer

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