Don't Miss Out on the Perfect Service Manager job
Receive timely job alerts curated specifically for you, ensuring you never miss an opportunity to excel in your field.
No, I'm not interested
bell icon

Salary and Benefits

Service Manager
$55K-$68K / yr. (est.)
$56K
$61,935 / year
$68K
Average base salary
The salary information provided is based on data collected from various reliable sources and may vary depending on individual qualifications and other factors.

About Service Manager

What does a Service Manager do?

As Services Managers, we are responsible for managing the service department team and handling customer service interactions. We ensure excellent customer service and maintain strong relationships with customers and vendors. Providing quality customer service and managing service team members is one of our main responsibilities. We delegate and direct service tasks and monitor the progress of projects. We ensure the team’s objectives and sales goals are met by managing service team members. Working as Services Managers, we handle customer complaints and maintain good customer relationships. We also set up and maintain a service desk and evaluate its efficiency.

Core tasks:

  • resolve service desk problems
  • monitor department issues and client complaints
  • train new employees

Insights

How Many Years of Experience Do Professionals Need Before Becoming Service Manager?
On average, people work 5-7 years in other positions prior to becoming a Service Manager.
avatar-of-creator
Administrative AssistantNew York City, NY - 6 months ago
Well, ain't that just great! I've been stuck doing admin work for years, and now I find out it'll be another 5-7 years before I can be a Service Manager. I'm so done with this! 😤
avatar-of-creator
Customer Care RepresentativeSeattle, WA - 6 months ago
Hey, at least I've been a Customer Care Rep for 7 years now! Finally, something that might help me make the switch to the Service Manager role. 🙌
How Long Do Service Manager Employees Typically Stay in Their Roles?
On average, Service Managers works in this position for 5+ years across multiple employers.
avatar-of-creator
ChefHouston, TX - 6 months ago
I bet Service Managers can't handle the heat of a busy kitchen like we chefs can! Try cooking a 7-course meal under pressure.
avatar-of-creator
Software EngineerSan Francisco, CA - 6 months ago
Managing projects and coordinating tasks - sounds like Service Managers could benefit from some agile methodologies we software engineers use to stay organized. 🤔
What Is the Job Hopper Score for Service Manager Employees?
Moderate job changes in Service Manager, showing some career movement without excessive turnover.
avatar-of-creator
Social WorkerPhiladelphia, PA - 6 months ago
Service Manager role could be fulfilling for those who value security and without aspirations for making a big impact. 😶
avatar-of-creator
BaristaNew York City, NY - 6 months ago
Being a Service Manager feels like a great step up from handling burnt coffees all day! ☕

Career path

Path to job

Discover a Service Manager's areas of knowledge sorted by their majors.
Explore the list of higher education institutions that a Service Manager typically studied at.
Arizona State University-Tempe
Community College of the Air Force

Path after job

Community

Demographics

What Is the Age and Gender Ratio of Service Manager Employees?
Gender ratio in Service Manager position: 0.804628466518504 Male and 0.195371533481496 Female. Age ratio in Service Manager position: 16-20: 13%, 21-30: 53%, 31-40: 22%, 41-50: 9%, 51-60: 3%, 60+: 0%. Service Manager position is predominantly male (80.5%) with the largest age group being 21-30 years old, followed by 31-40 years old.
avatar-of-creator
Service ManagerMiami, FL - 6 months ago
seriously? another male-dominated industry? 🤬
avatar-of-creator
Service ManagerSan Francisco, CA - 6 months ago
this is ridiculous! why are people in their 50s and above being excluded? 😠

Workplaces

Who Are the Top Employers for Service Manager?
Top employers of Service Manager position: Chipotle Mexican Grill, Cintas, Lowe's. People who work in Service Manager position most typically go on to work for the Chipotle Mexican Grill.
avatar-of-creator
Service ManagerHouston, TX - 6 months ago
All of these employers are subpar for Service Managers compared to other industries. Are there any better options?
avatar-of-creator
Service ManagerSan Francisco, CA - 6 months ago
Are you kidding me? Chipotle Mexican Grill is a terrible choice for Service Managers, there are much more prestigious companies out there!
Chipotle Mexican Grill
Cintas
Lowe's
What Industries Does Service Manager Typically Have Experience In?
Industry Background: The most typical industries of Service Manager: Retail, Manufacturing, Construction, Finance & Insurance, Administrative & Support. Service Manager employees most likely come from a Retail industry background.
avatar-of-creator
Service ManagerHouston, TX - 6 months ago
Y'all, working as a Service Manager in the finance and insurance industry requires excellent attention to detail. One wrong move could have serious consequences, so staying organized and focused is key. It's definitely not a job for the faint-hearted! 🧐
avatar-of-creator
Service ManagerPhiladelphia, PA - 6 months ago
Okay, but can we talk about the administrative and support side of being a Service Manager? Mounds of paperwork, constant phone calls, and trying to keep track of all the tasks can get overwhelming. Sometimes, I wish I had an extra pair of hands! 🤯

Find your job as Service Manager

Discussion about Service Manager

Want to know more about Service Manager position?
Share your thoughts and ideas about Service Manager position with others in our community.
discussion icon
Do you have a uniform if you work as a Service Manager?
avatar-of-creator
5 months ago
No
avatar-of-creator
4 months ago
yes
How balanced is the gender diversity among people working as a Service Manager?
avatar-of-creator
Liam Brown3 years ago
More men than women work as a Service Manager.
What is the most common age of a Service Manager?
avatar-of-creator
Sophie Hayes3 years ago
The average age is 29
Is a Service Manager considered to be a junior profession?
avatar-of-creator
Liam Brown3 years ago
On average, people have 6 years of experience when they start working as a Service Manager
Which industries does a Service Manager typically work in?
avatar-of-creator
Sophie Hayes3 years ago
Manufacturing is typical for a Service Manager to work in.
Do I need a degree to work as a Service Manager?
avatar-of-creator
Isabella Holmes3 years ago
As a Service Manager you’ll probably need No higher education
Which company is likely to have openings for Service Manager positions?
avatar-of-creator
Sophie Hayes3 years ago
Working as a Service Manager it might be a good next step to work for Chipotle Mexican Grill, Cintas, Lowe's, Ryder and Wells Fargo
How many years do people work as a Service Manager before changing their role?
avatar-of-creator
Benjamin Gardner3 years ago
More than 5 years is the typical lifespan for a Service Manager.
How common is it for a Service Manager to jump from company to company?
avatar-of-creator
Sophie Hayes3 years ago
A typical Service Manager might work for one or two companies.
What jobs do people work in before becoming a Service Manager?
avatar-of-creator
Benjamin Gardner3 years ago
A Service Manager probably worked as Service Advisor, Service Technician or Personal Banker before
If I’m working as a Service Manager, what next position could I have?
avatar-of-creator
Benjamin Gardner3 years ago
Working as Service Manager consider Branch Manager, Operations Manager or Store Manager as a next step in your career.
Don't Miss Out on the Perfect Service Manager job
Receive timely job alerts curated specifically for you, ensuring you never miss an opportunity to excel in your field.
No, I'm not interested
bell icon

Disclaimer

informationLENSA generates certain information provided on this website by compiling and analyzing publicly available data and data from employees/former employees. All company names are the registered trademarks of their original owners. The use of any trade name or trademark does not imply any association with the third-party company. None of the information provided is endorsed in any way by any of the companies mentioned. We do not guarantee the accuracy, currency, or suitability of this information (including regarding demographics or salary estimate) and you are responsible for how you use it. ALL INFORMATION IS PROVIDED “AS IS” AND “WITH ALL FAULTS”. We are not responsible for nor endorse third party content on our website. If you notice any inaccurate information or information you think is proprietary you can email us at [email protected]. See our Terms and Conditions and Community Guidelines for more information.