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Salary and Benefits

Service Representative
$41K-$50K / yr. (est.)
$42K
$46,220 / year
$51K
Average base salary
The salary information provided is based on data collected from various reliable sources and may vary depending on individual qualifications and other factors.

About Service Representative

What does a Service Representative do?

As a Service Representative, my primary tasks include managing customer inquiries, resolving complaints, processing orders, and providing information about products and services. We use communication tools like phones, email, and live chat to interact with customers and ensure their satisfaction. We keep accurate records of customer interactions and transactions. We, Service Representatives, work in various industries to support customer needs and maintain their loyalty. We aim to deliver exceptional service experiences to build strong customer relationships.

Core tasks:

  • Responding to customer inquiries via phone, email, or chat
  • Resolving customer complaints and issues efficiently
  • Processing orders, returns, and exchanges
  • Providing detailed information about products and services
  • Maintaining accurate records of customer interactions and transactions

Insights

How Many Years of Experience Do Professionals Need Before Becoming Service Representative?
On average, people work 3-5 years in other positions prior to becoming a Service Representative.
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Service RepresentativeMiami, FL - A year ago
I can't even imagine waiting for years to become a Service Representative. Why not fast-track the training process? 🏎
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Service RepresentativeSeattle, WA - A year ago
Experience is vital, but we shouldn't disregard the passion and potential of fresh blood in this field. 🔥
How Long Do Service Representative Employees Typically Stay in Their Roles?
On average, Service Representatives works in this position for 5+ years across multiple employers.
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IT Help Desk SupportHouston, TX - A year ago
5+ years? This role must have its share of annoying user tickets! 😡
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Registered NursePhiladelphia, PA - A year ago
Service Representative? Is that even a real profession or just a fancy title for being a glorified call center employee? 🤨
What Is the Job Hopper Score for Service Representative Employees?
Moderate job changes in Service Representative, showing some career movement without excessive turnover.
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Customer Support AssociateChicago, IL - A year ago
Loving the visual representation! It's great to see that there are possibilities for career advancement and learning new skills as a Service Representative. 🌟
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Sales RepresentativeNew York City, NY - A year ago
Honestly, I think this infographic is deceiving. In my experience, most Service Representatives are stuck in dead-end jobs with no hopes of progress or change! 😡

Career path

Path to job

Discover a Service Representative's areas of knowledge sorted by their majors.
Explore the list of higher education institutions that a Service Representative typically studied at.
Community College of the Air Force
San Diego State University

Path after job

Community

Demographics

What Is the Age and Gender Ratio of Service Representative Employees?
Gender ratio in Service Representative position: 0.543185419968304 Male and 0.456814580031696 Female. Age ratio in Service Representative position: 16-20: 24%, 21-30: 60%, 31-40: 10%, 41-50: 4%, 51-60: 2%, 60+: 0%. Service Representative position is predominantly male (54.3%) with the largest age group being 21-30 years old, followed by 16-20 years old.
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Service RepresentativePhiladelphia, PA - A year ago
age-wise, this job seems to attract young people. It's probably because they don't know there are better options out there. 💔
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Service RepresentativePhoenix, AZ - A year ago
don't be such a downer! This job gives young people a chance to learn valuable skills and gain experience. 🌟

Workplaces

Who Are the Top Employers for Service Representative?
Top employers of Service Representative position: 24 Hour Fitness, AT&T, BMO Harris Bank. People who work in Service Representative position most typically go on to work for the 24 Hour Fitness.
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Service RepresentativeHouston, TX - A year ago
Well, according to this infographic, BMO Harris Bank is the most popular choice, so they must be doing something right!
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Service RepresentativePhiladelphia, PA - A year ago
None of these employers are any good. Being a Service Representative is just a dead-end job!
24 Hour Fitness
AT&T
BMO Harris Bank
What Industries Does Service Representative Typically Have Experience In?
Industry Background: The most typical industries of Service Representative: Finance & Insurance, Information Technology, Arts / Entertainment / Recreation, Public Administration, Retail. Service Representative employees most likely come from a Finance & Insurance industry background.
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Service RepresentativeHouston, TX - A year ago
Y'all don't know what you're talking about! Being a Service Representative is a great job with plenty of opportunities to learn and advance.
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Service RepresentativeMiami, FL - A year ago
This job is so boring, I can't even! Just dealing with complaints all day is so tiresome. 😡

Find your job as Service Representative

Discussion about Service Representative

Want to know more about Service Representative position?
Share your thoughts and ideas about Service Representative position with others in our community.
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How balanced is the gender diversity among people working as a Service Representative?
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Liam Brown4 years ago
The women/men ratio is well balanced.
How old are people who work as a Service Representative?
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Liam Brown4 years ago
The average age is 25
How much experience is typically required to work as a Service Representative?
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Isabella Holmes4 years ago
You probably need around 4 years to work as a Service Representative
Which industries are highly likely to employ a Service Representative?
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Isabella Holmes4 years ago
Finance & Insurance employs the most.
Is a higher education needed as a Service Representative?
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Liam Brown4 years ago
You should be fine with No higher education
Which company are you working for as a Service Representative?
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Isabella Holmes4 years ago
Most people work for 24 Hour Fitness, AT&T, BMO Harris Bank, LabCorp and Social Security Administration
How many years do people spend as a Service Representative in their career path?
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Benjamin Gardner4 years ago
A Service Representative typically moves on after more than 5 years
How likely is it for people working as a Service Representative to switch companies still working as a Service Representative?
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Liam Brown4 years ago
On average a Service Representative works for only a few companies.
From which job titles people come from to work as a Service Representative?
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Liam Brown4 years ago
You have a good chance of becoming a Service Representative if you are working as Customer Service Representative, Sales Associate or Administrative Assistant
What typical professions people working as a Service Representative switch to?
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Sophie Hayes4 years ago
Changing from a Service Representative to Customer Service Representative, Account Manager or Sales Representative is a typical career path.
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Disclaimer

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