As Service Team Leaders, we are responsible for monitoring and supervising employees. We motivate and inspire teams by creating an environment that promotes positive communication and encourages bonding among team members. We monitor and supervise a team of consultants to achieve the company’s objectives and goals. We provide guidance and training to inspire the team to perform their best. Managing the daily activities of the team and motivating them to achieve goals is one of our main responsibilities. We develop and implement a timeline to achieve targets and delegate tasks to team members. Working as Service Team Leaders, we conduct training of team members to maximize their potential and empower team members to their confidence. We also conduct performance reviews.
Core tasks:
- create a pleasant working environment
- supervise team members
- coordinate and communicate with other departments