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Service Technician - Truck Shop job

MacAllister Machinery jobs

Company

Salary

Skills

Job Description

Primary duties of the position include but are not limited to: perform mechanical services on new and used engines and all support systems and components on the vehicle in the service shop area.

  • Adheres to all safety rules and maintains good housekeeping (5S) in shop area and properly maintaining company issued tools and equipment.

  • Diagnoses and repairs the overall truck in the service shop.

  • Responsible for testing, repairing and rebuilding engines and all support systems and components on the vehicle.

  • Completes all required reporting for service time in an accurate and timely manor; this includes writing service reports, properly allocating time to each job, ordering parts, and tracking parts charged and parts returned.

  • Maintains customer satisfaction by understanding customer needs and deadlines, attempting to complete scheduled repairs and service as safely, timely and accurately as possible.

  • Maintains company issued equipment and tools, keeping them in good working order.

  • Knowledge, skills and abilities typically acquired through a high school education or equivalent. Technical background provided through a vocational school with studies in diesel equipment repair preferred.

  • Minimum of 3 years of mechanical experience with trucks, preferably with Caterpillar but other industry models are acceptable. Strong working knowledge of power train and electrical systems.

  • Solid understanding of work area metrics, takes responsibility for improving metrics and results. Understands the value of 6 Sigma in the workplace and contributes when asked. Applies initiative, demonstrating a self starting ability to daily work and proactively making improvements to the work process.

  • Exhibits good problem solving skills; is ably to identify problems, solicit others opinions and offer valid solutions. Interprets and applies policies, procedures and guidelines. Demonstrates a basic understanding of warranty administration.

  • Responds to customer requests with a sense of urgency, treating customers as his/her highest priority. Takes personal responsibility with customers, keeping commitments and following through on requests.

  • Is able to project professionalism with both internal and external customers, including personal appearance along with friendly, courteous treatment of peers, subordinates and customers.

  • A strong knowledge of the product and a good knowledge of the product market with a strong respect for the Caterpillar influence.

  • Moderate computer skills, including experience using Microsoft Office. Moderate experience using data base systems.

  • Must have or be able to obtain and maintain a minimum of a Class B CDL with Air Brakes

  • The ability to work over time and weekends.

The duties and responsibilities described here are not a comprehensive list, and the scope of the job may change as necessitated by business demands.

MacAllister Machinery Co Inc. is an Equal Opportunity Employer (EEO)

Job ID: 2019-3301

Shift: 2nd

External Company Name: MacAllister Machinery Co., Inc.

External Company URL: http://www.macallister.com/

Street: 7650 Millett Highway

Estimated annual salary
$39,441
average
Minimum
$30,354
Maximum
$44,377

TASKS

  • Inspect, test, or measure materials, products, installations, or work for conformance to specifications.
  • Measure dimensions of products to verify conformance to specifications, using measuring instruments such as rulers, calipers, gauges, or micrometers.
  • Read blueprints, data, manuals, or other materials to determine specifications, inspection and testing procedures, adjustment methods, certification processes, formulas, or measuring instruments required.
  • Record inspection or test data, such as weights, temperatures, grades, or moisture content, and quantities inspected or graded.

SKILLS

  • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • SpeakingTalking to others to convey information effectively.
  • Critical ThinkingUsing logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

KNOWLEDGE

  • Production and ProcessingKnowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
  • MathematicsKnowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
  • English LanguageKnowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

MacAllister Machinery

Type

Company - Private

Size

1001 to 5000 employees

Revenue

$1B to 2B

Location

Indianapolis, IN

Industry

Business Services

CEO

Chris MacAllister

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