Shift Manager

Shift Managers oversee operations during their assigned shifts to ensure that everything runs smoothly and efficiently. They manage and support staff to ensure excellent customer service is provided. Shift Managers handle operational emergencies and implement solutions to maintain service quality. They are responsible for managing inventory and ensuring that every aspect of the business complies with safety and health regulations. Additionally, Shift Managers prepare reports and communicate effectively with higher management about performance and operational issues.

Core tasks:

• Supervising daily operations and staff during the assigned shift
• Ensuring customer satisfaction and addressing any complaints or issues
• Managing inventory and ordering necessary supplies
• Enforcing safety and health regulations
• Preparing shift reports and communicating with upper management