SOCAP International, founded in 1973, represents a dynamic, collaborative community of best-in-class customer care experts from all industries. These vice presidents, directors, managers, and specialists, as well as hundreds of solution providers, come from some of the world's most well-known Fortune 1000 companies, as well as emerging and startup firms. SOCAP is a membership-driven organization dedicated to improving customer service and engagement at all levels of business. It demonstrates expertise in networking, education, research, professional development, consumer services, and customer service. It fosters community, curate content, and disseminate industry insights so that members at all levels and in all industries can advance customer care and engagement.
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