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Social Worker - Hospital to Home job

The University of Kansas Health System jobs

Company

Skills

Company Description

The University of Kansas Health System in Kansas City is a world-class academic medical center and destination for complex care and diagnosis. We offer more options for patients with serious conditions because of our expertise and leadership in medical research and education.

Job Description



The Social Work Case Manager, under the direction of the Social Work Manager and Nurse Manager in Case Management, has responsibility to provide care/service safely and efficiently for a full range of services to patients of all ages and their families. Primary role is to collaborate, communicate and facilitate coordination of services post-hospitalization as established by the healthcare team and executed by the case manager.  Responsible for the psychosocial assessment of patients, for post hospital discharge needs including home care, nursing home placement, durable medical equipment, financial assistance, counseling, and other community resources.  Ensure appropriate decision makers are informed of and involved in treatment planning.

 

The Social Work Case Manager identifies, monitors, and reports opportunities for quality and performance improvement to the appropriate department. The Social Work Case Manager takes an active role in performance improvement activities as it relates to their area of assignment.

Responsibilities

 

  • Takes personal responsibility for completing assigned activities and seeks new opportunities to provide high-quality work/service; looks for ways to improve individual performance
  • Is clear about daily tasks and shows a flexible, proactive approach to accomplishing responsibilities in the face of changing situations (e.g. patient emergencies)
  • Shows respect in every interaction and builds trust; demonstrates adherence to code of conduct
  • Shows willingness to learn new technologies, tools or systems, and is eager to gain new skills
  • Understands personal and practical needs of all customers and takes appropriate action to meet expectations for quality care and/or service  
  • Has self awareness of own behaviors; makes changes in behavior to improve the service experience; is aware of how personal actions affect the customer experience; adjusts personal behaviors as needed to meet or exceed customer expectations
  • Demonstrates the ability to work effectively within and across work units to deliver the best customer experience
  • Plans daily routine to properly organize tasks and demonstrates the flexibility to meet immediate customer needs effectively and efficiently
  • Proactively asks open-ended questions to clarify and resolve underlying issues; escalates issues promptly and responsibly as necessary
  • Allocates time appropriately to effectively handle multiple priorities and varying workload
  • Demonstrates stewardship through the identification and appropriate use of available resources (time, equipment and supplies)
 *Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.

*Note:  These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities.  Skills and duties may vary dependent upon your department or unit.  Other duties may be assigned as required.

Qualifications

 Required:
  • Certificate, License or Registration ~ LMSW or LSCSW
  • Certificate, License or Registration ~ State of Kansas Social Work license
  • Education: Master's Degree in Social Work
  • Basic typing and word processing ability
Preferred:
  • Experience ~ Experience in a health care setting preferred

TASKS

  • Collaborate with other professionals to evaluate patients' medical or physical condition and to assess client needs.
  • Advocate for clients or patients to resolve crises.
  • Refer patient, client, or family to community resources to assist in recovery from mental or physical illness and to provide access to services such as financial assistance, legal aid, housing, job placement or education.
  • Investigate child abuse or neglect cases and take authorized protective action when necessary.

SKILLS

  • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • WritingCommunicating effectively in writing as appropriate for the needs of the audience.
  • SpeakingTalking to others to convey information effectively.

KNOWLEDGE

  • ClericalKnowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • PsychologyKnowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
  • Sociology and AnthropologyKnowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.

The University of Kansas Health System

Type

Hospital

Size

Large

Revenue

$1B to 2B

Founded

1908

CEO

Bob Page

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