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Salary and Benefits

Software Support Engineer
$50K-$61K / yr. (est.)
$51K
$56,357 / year
$62K
Average base salary
The salary information provided is based on data collected from various reliable sources and may vary depending on individual qualifications and other factors.

About Software Support Engineer

What does a Software Support Engineer do?

Working as Software Support Engineers, we are responsible for identifying the issues in the software systems of the machines. Our primary responsibility is to address the technical issues and complications in the implementation of new software on existing systems. We identify the root causes of the issues that arise during the installation of new software. Functioning as Software Support Engineers, we are accountable for resolving the technical errors by implementing advanced technology solutions on them. We ensure that all the new strategies and software plans are as per the rules and regulations of the company.

Core tasks:

  • working individually and collaboratively whenever required
  • providing support to the newly hired team members
  • assisting the teams in software development processes
  • resolving the technical issues
  • identifying the areas of improvement

Insights

How Many Years of Experience Do Professionals Need Before Becoming Software Support Engineer?
On average, people work 5-7 years in other positions prior to becoming a Software Support Engineer.
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Software Support EngineerSeattle, WA - A year ago
😄 As a software support engineer myself, I can confirm that 5-7 years of prior experience helps in understanding complex issues!
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Software Support EngineerBoston, MA - A year ago
5-7 years? Seriously? 😤 I bet there are support engineers who are pros in less time!
How Long Do Software Support Engineer Employees Typically Stay in Their Roles?
On average, Software Support Engineers works in this position for 3-5 years across multiple employers.
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Software DeveloperHouston, TX - A year ago
Job-hopping looks bad to potential employers and indicates a lack of commitment and loyalty. 🤷
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Network AdministratorSan Francisco, CA - A year ago
In a competitive market like ours, software support engineers need to keep moving to stay ahead of the curve. Adaptability is essential! 💪
What Is the Job Hopper Score for Software Support Engineer Employees?
Moderate job changes in Software Support Engineer, showing some career movement without excessive turnover.
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Software Support AnalystHouston, TX - A year ago
😡 I've been stuck in the same position for years! This infographic ignores the reality of limited growth opportunities and stagnant career paths for software support analysts.
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Consultant Software Support SpecialistMiami, FL - A year ago
Why would anyone voluntarily change jobs in this field? As a software support consultant, I value stability and continuous expertise in my chosen domain.

Career path

Path to job

Discover a Software Support Engineer's areas of knowledge sorted by their majors.
Explore the list of higher education institutions that a Software Support Engineer typically studied at.
DeVry University-Arizona
San Jose State University

Path after job

Community

Demographics

What Is the Age and Gender Ratio of Software Support Engineer Employees?
Gender ratio in Software Support Engineer position: 0.853425067304816 Male and 0.146574932695184 Female. Age ratio in Software Support Engineer position: 16-20: 5%, 21-30: 68%, 31-40: 20%, 41-50: 6%, 51-60: 1%, 60+: 0%. Software Support Engineer position is predominantly male (85.3%) with the largest age group being 21-30 years old, followed by 31-40 years old.
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Software Support EngineerSan Francisco, CA - A year ago
This demographic distribution is disheartening. We need to address the gender and age imbalance in the software support engineering field ASAP! 💔
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Software Support EngineerSeattle, WA - A year ago
I strongly believe everyone should have equal opportunities to succeed in any profession, regardless of gender or age. Let's work towards a more diverse industry! 💪

Workplaces

Who Are the Top Employers for Software Support Engineer?
Top employers of Software Support Engineer position: Amber Road, IBM, NCR. People who work in Software Support Engineer position most typically go on to work for the Amber Road.
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Software Support EngineerAustin, TX - A year ago
What about NCR? They have a prime focus on innovation and cutting-edge technology. In my opinion, they are the best choice for Software Support Engineers!
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Software Support EngineerSan Francisco, CA - A year ago
NCR might be innovative, but Amber Road and IBM have a better work-life balance and overall employee satisfaction. It's about more than just technology!
Amber Road
IBM
NCR
What Industries Does Software Support Engineer Typically Have Experience In?
Industry Background: The most typical industries of Software Support Engineer: Information Technology, Manufacturing, Administrative & Support, Professional / Scientific / Technical, Retail. Software Support Engineer employees most likely come from a Information Technology industry background.
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Software Support EngineerPhiladelphia, PA - A year ago
I find it fascinating how each customer problem presents a unique challenge for troubleshooting. It keeps me on my toes and constantly learning.
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Software Support EngineerSan Francisco, CA - A year ago
I can't believe how much pressure is put on us to fix issues that are actually caused by poorly designed software. It's frustrating and unfair!

Find your job as Software Support Engineer

Discussion about Software Support Engineer

Want to know more about Software Support Engineer position?
Share your thoughts and ideas about Software Support Engineer position with others in our community.
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How is the gender diversity among people working as a Software Support Engineer?
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Benjamin Gardner3 years ago
Mostly men choose this job, but women also choose this.
What is the most common age of a Software Support Engineer?
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Benjamin Gardner3 years ago
People working as a Software Support Engineer are 28 old on average.
How many years of experience do you usually have as a Software Support Engineer?
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Benjamin Gardner3 years ago
6 years of experience is needed on average for a Software Support Engineer.
Which industries does a Software Support Engineer typically work in?
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Benjamin Gardner3 years ago
Most typically work in the Manufacturing industry.
What kind of higher education a Software Support Engineer need?
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Isabella Holmes3 years ago
A Bachelor of Science degree could not hurt if you want to be a Software Support Engineer
Where are you working as a Software Support Engineer?
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Liam Brown3 years ago
Working as a Software Support Engineer it might be a good next step to work for Amber Road, IBM, NCR, Oracle and Rackspace
How long do people usually work as a Software Support Engineer when they switch to another position?
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Sophie Hayes3 years ago
A Software Support Engineer typically moves on after 4 years
Is it frequent for people to switch companies and still work as a Software Support Engineer?
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Liam Brown3 years ago
On average a Software Support Engineer works for only a few companies.
What jobs do people work in before becoming a Software Support Engineer?
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Isabella Holmes3 years ago
A Software Support Engineer probably worked as Software Engineer, Systems Administrator or Technical Support Engineer before
Working as a Software Support Engineer what job titles should I consider to switch to?
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Sophie Hayes3 years ago
Consider the following: Software Engineer, Technical Support Engineer or Systems Engineer
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Disclaimer

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