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Specialist, Cash Wrap job

Forever 21College Station, TX
Forever 21 jobs

Company

Skills

Company Description

Forever 21 is a family-owned, American-only fast fashion retailer headquartered in Los Angeles, CA. It operates over 700 stores in the Americas, Asia, the Middle East and the UK. The brand is known for its trendy offerings and low pricing, selling accessories, beauty products, home goods and clothing for women, men and children. The company is always on the lookout for talented individuals eager to thrive in a fast-paced, dynamic environment. Forever 21 offers multiple opportunities for career development and advancement, and have robust internal transfer procedures which support individuals who wish to explore job opportunities outside of their current expertise.

Job Description

Job Purpose:
The Cash wrap Specialist will support the ongoing success of all operational and service function within the store which includes all aspects of the customer service experience, cash handling procedures, and POS maintenance while fostering teamwork.

Deliverables:

  • Lead the customer service experience by setting the pace and standards for all employees and promoting company programs at the cash wrap and sales floor while providing feedback to Associates.
  • Ensure that POS have been reconciled with accurate balances and all deposits prepared as defined through policy and procedures.
  • Partner with Visual Merchandising team to ensure proper flexing and maintenance of merchandise presentation.
  • Support and coordinate feedback from the Leader on Duty.
  • Understand and utilize sales reports to direct and prioritize tasks.
  • TASKS

    • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
    • Answer customers' questions, and provide information on procedures or policies.
    • Help customers find the location of products.
    • Issue receipts, refunds, credits, or change due to customers.

    SKILLS

    • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
    • SpeakingTalking to others to convey information effectively.
    • Service OrientationActively looking for ways to help people.

    KNOWLEDGE

    • Administration and ManagementKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
    • ClericalKnowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
    • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
    • MathematicsKnowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

    Forever 21

    Type

    Company - Private

    Size

    Large

    Location

    1500 Harvey Road # 5012College Station, TX, 77840and others

    Industry

    Retail

    Founded

    1984

    CEO

    Heather Brunckhorst

    Job Filters

    FILTER JOBS
    Merchandise Planning ManagerForever 21Los Angeles, CA
    Position: Manager, Merchandise Planning - 244 Department: Planning & Allocation Reports to: Sr. Director, Merchandise Planning Direct Reports: Yes FLSA Status: Exempt Location: 3880 N Mission Los Angeles, CA 90031 Job Purpose: The Manager of Merchandise...Read more
    WMS\SCM SpecialistForever 21Los Angeles, CA
    Position: WMS\SCM Specialist Department: IT Reports to: Director of IT, Supply Chain Direct Reports: None FLSA Status: Exempt Location: 3880 N Mission Los Angeles, CA 90031 or 4232 Indian Ave, Perris CA 92571 Job Purpose: The Forever 21 Warehouse...Read more
    Merchandise Planner (Accessories)Forever 21Los Angeles, CA
    Position: Merchandise Planner - 245 Department: Planning & Allocation Reports to: Manager of Planning Direct Reports: No FLSA Status: Exempt Location: 3880 N Mission Los Angeles, CA 90031 With new owners and strong leadership, Forever 21 is evolving into...Read more
    Sr. Manager, Technical DesignForever 21Los Angeles, CA
    Position: Sr. Manager, Technical Design - 152 Department: Technical Design Reports to: Sr. DMM Direct Reports: Yes FLSA Status: Exempt Location: 3880 N Mission Los Angeles, CA 90031 About Forever 21: FOREVER 21, is an American fast fashion retailer...Read more
    Sr. Buyer (Knits Tops/ Woven Tops)Forever 21Los Angeles, CA
    Position: Sr. Buyer - 209 Department: Buying Reports to: Buying Manager or DMM Direct Reports: Yes FLSA Status: Exempt Location: 3880 N Mission Los Angeles, CA 90031 With new owners and strong leadership, Forever 21 is evolving into what can only be...Read more

    Closed Job Filters

    FILTER JOBS
    Job Title Associate, Stock - Tysons Corner RET-1361 Location 0258 - F21 - Tysons Corner Mall - McLean, VA 22102 US (Primary) Group (Job Type) Retail Career Level Entry Level Education High School orRead more
    Job Title Assistant Store Manager, Operations - Tysons Corner Mall #258 Location 0258 - F21 - Tysons Corner Mall - McLean, VA 22102 US (Primary) Group (Job Type) Retail Career Level ExperiencedRead more
    Job Title Assistant Store Manager, Visual - Fox Valley Mall #763 Location 0763 - F21 - Fox Valley Mall - Aurora, IL 60504 US (Primary) Group (Job Type) Retail Career Level Experienced (Non-Manager)Read more
    Forever 21 - - Lynnhaven Mall Virginia Beach [Retail Manager / Team Leader] As a Store Manager at Forever 21, you will: Provide leadership and direction to the entire store team; Oversee all aspectsRead more
    Specialist, Cash WrapForever 21College Station, TX
    Job Purpose: The Cash wrap Specialist will support the ongoing success of all operational and service function within the store which includes all aspects of the customer service experience, cashRead more
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