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Sr. Administrative Specialist job

JM&A GroupDeerfield Beach, FL
JM&A Group jobs

Company

Skills

Company Description

JM&A Group is a privately-held automotive company known for its specialties, including Vehicle Protection, Prepaid Maintenance, F&I Training, Dealer Training, Virtual Training, GAP Claims, F&I Consulting, In-Store Dealer Support, and Finance & Insurance. The mission of the company is to increase the bottom-line profits of dealers. Headquartered in Deerfield Beach, FL, the automotive company was founded in 1978. JM&A Group believes in the values of engagement, innovation, teamwork, accountability, diversity, accessibility, and integrity. The automotive company employs more than 1000 employees and invites more individuals to join the company. JM&A Group is a place where one can find a friendly working environment with employee benefits such as free gym membership, free lunch or snacks, commuter checks & assistance, life, health, medical & disability insurance, and retirement benefits.

Job Description

JM&A Group is one of the largest independent providers of finance and insurance (F&I) products in the automotive industry. For nearly 40 years, the company has helped automobile dealers achieve unsurpassed levels of performance. JM&A Group provides more than 3,800 dealerships with a variety of products and services, such as new and used vehicle protection plans, pre-paid maintenance plans and GAP protection programs. Among JM&A Group's competitive advantages is its robust training and consulting services for F&I professionals, and the company is actively evolving to meet consumer preferences to remain a market leader and a partner of choice.

We are hiring a Sr. Administrative Specialist for JM&A Group's Performance Development Center (PDC). This position will support the PDC's four leaders, while also providing support to the PDC's team of trainers and handling requests from the PDC's external customers.

Working Relationships:

  • Reports directly to the PDC Director, with in-direct reporting to the PDC leadership team.
  • Collaborates with Operations, Curriculum, Sales, and Delivery team members.
  • Establishes working relationships with other associations within JM&A Group/JM Family.

Principle Responsibilities:

  • Handles the daily administrative tasks for the Leadership team:
    • Invoice payments
    • Expense reports
    • Travel Arrangements
    • Calendar/Appointments
  • \"Level 1\" support and solutions forPDC team, clients, learners, facilitators:
    • Marketing - direct & indirect, social media, email blasts, and website support
    • Technical Writing - contracts, standard operating procedures, process flows, and meeting & project notes
    • Training Materials Fulfillment - partnership with printers, organization and cataloging of produced materials, shipping, and cost/expense accounting
    • Inbound Support Requests (phone, email, chat) - login issues, password resets, learning seminar requests
    • Event Planning - off-site training seminars, team events, team & employee engagement events
  • Data Collection & Reporting/Analyses Assignments:
    • End of training seminar/course evaluations
    • Monthly Financials
    • Client & Learner Data
  • Assists with miscellaneous requests and responsibilities requested by the team.

Requirements:

  • 1 to 3 years experience supporting multiple stakeholders
  • Bachelor's Degree
  • Excellent time management and multitasking skills
  • Proficiency in G-Suite and Microsoft Office
  • Ability to enter data efficiently, timely and correctly in order to meet deadlines
  • Good planning and organizational skills
  • Well-developed verbal, listening, and written communications skills
  • Ability to work independently or as a team player
  • Attention to detail and a high level of accuracy and confidentiality
  • Ability to contend with a wide variety of people on various issues
  • Ability to work in a busy office with constant interruptions

TASKS

  • Manage and maintain executives' schedules.
  • Make travel arrangements for executives.
  • Prepare invoices, reports, memos, letters, financial statements, and other documents, using word processing, spreadsheet, database, or presentation software.
  • Coordinate and direct office services, such as records, departmental finances, budget preparation, personnel issues, and housekeeping, to aid executives.

SKILLS

  • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • WritingCommunicating effectively in writing as appropriate for the needs of the audience.
  • SpeakingTalking to others to convey information effectively.

KNOWLEDGE

  • Administration and ManagementKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • ClericalKnowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Computers and ElectronicsKnowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

JM&A Group

Type

Company - Private

Size

Medium

Location

Multiple locations

Founded

1978

CEO

Forrest Heathcott

Job Filters

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Sr. Product Operations SpecialistJM&A GroupDeerfield Beach, FL
Overview: About JM&A Group JM&A Group, a leader in the F&I industry for more than 40 years, serves more than 3,800 automotive dealerships nationwide. Comprised of Jim Moran & Associates, Inc. (JM&A), Fidelity Warranty Services, Inc. (FWS), Fidelity...Read more
Real Time Adherence (RTA) AnalystJM&A GroupDeerfield Beach, FL
Overview About JM&A Group JM&A Group, a leader in the F&I industry for more than 40 years, serves more than 3,800 automotive dealerships nationwide. Comprised of Jim Moran & Associates, Inc. (JM&A), Fidelity Warranty Services, Inc. (FWS), Fidelity...Read more
Jr. AnalystJM&A GroupDeerfield Beach, FL
Overview JM&A Group, a leader in the F&I industry for more than 40 years, serves more than 3,800 automotive dealerships nationwide. Comprised of Jim Moran & Associates, Inc. (JM&A), Fidelity Warranty Services, Inc. (FWS), Fidelity Insurance Agency, and...Read more
Sales ConsultantJM&A GroupDeerfield Beach, FL
Overview About JM&A Group JM&A Group, a leader in the F&I industry for more than 40 years, serves more than 3,800 automotive dealerships nationwide. Comprised of Jim Moran & Associates, Inc. (JM&A), Fidelity Warranty Services, Inc. (FWS), Fidelity...Read more
Strategy LeadJM&A GroupDeerfield Beach, FL
Overview About JM Family Enterprises, Inc. JM Family Enterprises, Inc. was founded by automotive legend, Jim Moran in 1968. It is a privately held company with $18 billion in revenue and more than 4,000 associates. Rooted in automotive and united in its...Read more

Closed Job Filters

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Intern, LegalJM&A GroupDeerfield Beach, FL
Overview JM Family Enterprises, Inc . is one of the largest, most innovative and diversified companies in the automotive industry. JM Family has been on Fortune Magazine's Best Companies to Work ForRead more
F&I SpecialistJM&A GroupDeerfield Beach, FL
JM&A Group is one of the largest independent providers of finance and insurance (F&I) products in the automotive industry. For nearly 40 years, the company has helped automobile dealers achieveRead more
Sr. Customer Service RepresentativeJM&A GroupDeerfield Beach, FL
Overview JM&A Group is one of the largest independent providers of finance and insurance (F&I) products in the automotive industry. For nearly 40 years, the company has helped automobile dealersRead more
Adjuster, ClaimsJM&A GroupDeerfield Beach, FL
Overview JM&A Group is one of the largest independent providers of finance and insurance (F&I) products in the automotive industry. For nearly 40 years, the company has helped automobile dealersRead more
Sr. Customer Service RepresentativeJM&A GroupPompano Beach, FL
OverviewJM&A Group is one of the largest independent providers of finance and insurance (F&I) products in the automotive industry. For nearly 40 years, the company has helped automobile dealersRead more
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