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Sr. IT Analyst VM Ware Linux job

CaterpillarEast Peoria, IL
Caterpillar jobs

Company

Salary

Skills

Company Description

For more than 90 years, Caterpillar Inc. has been making sustainable progress possible and driving positive change on every continent. Customers turn to Caterpillar to help them develop infrastructure, energy and natural resource assets. With 2016 sales and revenues of $38.537 billion, Caterpillar is the world's leading manufacturer of construction and mining equipment, diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. The company principally operates through its three product segments - Construction Industries, Resource Industries and Energy & Transportation - and also provides financing and related services through its Financial Products segment.

Job Description

Provides IT Infrastructure technology leadership in the operational support of detailed system solutions and technical server administration support for the Hosting Services Division virtualized (VMWare) and Red Hat Enterprise Linux distributed computing infrastructure environment. The Enterprise VMWare and Red Hat Linux support team provides operational support across greater than 15,000 VMWare host and virtual servers. Competent to perform related development, integration and implementation projects. Applies operational support and systems solutions for technical problems through customer interactions and incident tickets, and by aiding less experienced analysts. JOB DUTIES:This position reports to an IT Manager, as do other staff jobs in technical infrastructure sections. Responsibilities of the incumbents are across functional lines with individuals assigned development projects, and/or maintenance, of existing distributed computing systems and infrastructure. Provides operational support and infrastructure technology leadership, guidance, and assistance to other team members for the Hosting Services Division virtualized (VMWare) and Red Hat Enterprise Linux distributed computing infrastructure environment. Works directly on complex technical problem identification and resolution, including responding to off-shift and weekend support calls as part of the level 3 Hosting Services rotation. Works independently on complex infrastructure technology components that may be used by one or more applications or systems. Provides day-to-day technical environment support, inquiries from application support teams, and monitoring the VMWare and Linux environment. Provides installation and integrated testing of new releases and security patches as needed, including customer acceptance testing of components that requires careful planning and execution to ensure timely, quality results. Provides expert level knowledge and work with the product vendors to resolve operational issues within the VMware and Linux environment. Document standard work processes and tribal knowledge for other analysts to utilize. Competent to manage the Red Hat satellite network. Involved in DR testing, recovery validation, IT audits, and IT controls reviews. Competent to perform all operational support, project management, and development/deployment assignments without close supervision; normally assigned the more complex aspects of systems work. Competent to deploy or integrate infrastructure technology components based on requirements gathered from customers. Fully knowledgeable of the relevant system analysis techniques, testing, debugging, documentation standards, file design, storage and internal systems and cross platform infrastructure components; can provide training on these topics for others. Integrates processes across functional organizations. Must be adaptable to work in a varied, fast paced, ever changing global environment Possesses strong oral & written communication skills, data analysis skills (scripting is a plus) and an understanding of server related software.

Required Qualifications:

Bachelor s Degree in computer related field with 4-6 years of experience or 8-10 years equivalent IT experience 6 to 10 years of progressively responsible IT job-related experiences 5 to 7 years of IT experience related to VMware and Red Hat Linux 2 to 4 years of IT experience related to security compliance and infrastructure Desired Qualifications: VMWare Data Center Virtualization (DCV) certification Red Hat Certified System Administrator (RHCSA) Knowledge of the latest technology in computing hardware & software and project management, including Cisco Unified Computing System (UCS). Self-starter who enjoys significant challenges, change management, and being held accountable to produce quantifiable results. General understanding of business operations and IT/Technology processes (i. e. such as technical infrastructure and applications) through direct experience. Must have a strong customer focus and ability to work effectively across matrix IT teams. Excellent human relations skills are required to develop a cooperative work relationship with others inside and outside of GIS. Good knowledge of Caterpillar policies and procedures, and a general understanding of Caterpillar s organization Must be adaptable to work in a varied, fast paced, ever changing global environment Possesses strong oral & written communication skills and data analysis skillPosition can be remote in North, Central or South America. Hiring Manager sits in East Peoria, IL.Caterpillar is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, Caterpillar offers many job opportunities outside of the U. S. which can be found through our employment website at www. caterpillar. com/careers#LI
Estimated annual salary
$88,045
average
Minimum
$73,573
Maximum
$103,377

TASKS

  • Test, maintain, and monitor computer programs and systems, including coordinating the installation of computer programs and systems.
  • Troubleshoot program and system malfunctions to restore normal functioning.
  • Expand or modify system to serve new purposes or improve work flow.
  • Use the computer in the analysis and solution of business problems, such as development of integrated production and inventory control and cost analysis systems.

SKILLS

  • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • WritingCommunicating effectively in writing as appropriate for the needs of the audience.
  • SpeakingTalking to others to convey information effectively.

KNOWLEDGE

  • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Computers and ElectronicsKnowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
  • MathematicsKnowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
  • English LanguageKnowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Caterpillar

Type

Company - Public

Size

Large

Revenue

Over $10B

Location

Hc 116 Box EastEast Peoria, IL, 61611and others

Industry

Manufacturing - Machinery

Founded

1925

CEO

Jim Umpleby

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