Since its inception in 2010, Creative Systems and Consulting, LLC, based in Mclean, Virginia, has been at the vanguard of the federal government's digital transformation, promoting innovation, ingenuity, and industry best practices. It partners with the world's most innovative cloud service providers and digital platforms to quickly support the clients' digital transformation initiatives, such as Salesforce.com, ServiceNow, Microsoft Dynamics CRM, Tableau, and UiPath. Over 100+ government, non-profit, and commercial cloud projects have been completed using the SAFe-based Adaptive Agile methodology. They provide multiple perks to its employees and workers, such as employer-paid insurance, competitive compensation, 401 k plan, inclusion in wellness events, and many more.
Creative Systems and Consulting LLC is a leading provider of IT consulting services and cloud solutions to Federal agencies. Our services focus on enabling federal agencies meet their modernization and transformation requirements. Creative focuses on offering full range of planning, implementation and operations of cloud-based systems.
Creative is currently seeking to hire a capable Salesforce Administrator to support our projects. As a key member of our team, this role will be responsible for assisting in providing effective and efficient administration of a large Salesforce implementation with multiple applications. Duties include internal and external user management, incident response, org security, data integrity, data migration, change and release management, reporting, production support, and other duties. The candidate should demonstrate experience in similar roles maintaining seamless access to hundreds or thousands of standard and community users across multiple applications. The candidate must have a proven record of positive collaboration with others, especially stakeholders, developers, business analysts, quality assurance analysts, and project managers.
ROLES AND RESPONSIBILITIES:
Act as tiered support for high-severity and business impacting Salesforce related issues
Ensure proper controls are in place in the areas of security, access, separation of duties, design and release standards
Collaborate with developers to investigate and resolve production issues
Follow IT incident response protocols, communicate with stakeholders, and deliver fixes
Monitor and manage Salesforce releases and feature changes
Manage and install third party AppExchange applications
Support one or more team in all phases of the development lifecycle, including participation in requirements sessions, planning sessions, development support, and release management
Contribute to internal company initiatives and commit to personal improvement and continuous learning objectives
5+ years of IT and/or business design related experience and 1+ years Salesforce.com administration, declarative configuration and maintenance experience
Required Areasof Salesforce: Platform/Ecosystem, Data Modeling, Community Cloud, Lightning Flow
Preferred Areas: Apex, Visualforce, Lightning, Service Cloud, Sales Cloud, Analytics, Integration, Gov Cloud Other areas, industries, and tools are a plus
Required Certifications:Salesforce Administrator
Preferred Certifications: Platform App Builder, Platform Developer I, Advanced Administrator and Trailhead experience are a plus
Experience working with Agile and in sprints
Candidate must possess good communication, analytical and time management skills.
Bachelors degree in Computer Science or a related field
All offers of employment at Creative are contingent upon ones eligibility to obtain and maintain a federal public trust.
Creative Systems and Consulting, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.