State Farm

Sorry, I do not give reviews to the public. Also, would rather not share my personal experiences with anyone. but, I will say, it's a good place to start your career.

I worked for State Farm for 20 years, I started out in Palm Springs, CA. I was very green and didn't know anything about insurance. After 11 years at that office I came back home to Ohio and got a job with an agent in Springfield, OH. I worked for him for 9 years. I left the job in 2003 and I am still friends with the agent and several of the clients we had. I loved the job and hated to leave it, but personal reasons came into play and I had to move on. They are always offering training classes for all lines of insurance and the sky is the limit as to how far you can go.

I started in 1986 in auto underwriting in the Regional office. In 2003 they announced our jobs were being transferred to another state. I wasn’t willing to move away from my family. Then I was lucky enough to get a job in the claims dept which they were moving to new office in Salem. Then once again they announced our jobs were moving again. I was forced into early retirement. I was proud to work there when, Ed Rust was in charge it you felt valued and needed. The new guy is a narcissistic jerk and the upper management isn’t much better, this opinion was up to the end of 2018.

No room for growth. You can’t enjoy your personal life. They want you working 24/7 & they don’t care about their employees. They only care about the customers.

In my location, the Claim Manager managed our unit for 28 years. Eleven people filled 3 positions in the first five years he was the n=manager of our unit. All resigned in that five year period. State Farm had an employee attitude survey which apparently he failed for three years in a row. Company management pressure was applied and he eased up on the pressure. He continued to work after hours, weekends, and on his vacations. Twenty four years later he sponsored only one person into the management pool and into lower management. State Farm has high ethical values in the handling of claims, has concern for its policyholders, and pays a reasonable salary. Transfer if you have a bad manager.

The officers of the company have changed the working atmosphere and morale, employee appreciation has been removed. They used to give you a rose on your birthday; the founder started that tradition after workers gave him roses one year. Local claims offices have been closed, moving all operations to "hub cities". Some were fortunate to be able to work from home; others had to leave because they rely on satellite, which is unreliable.

I made great friends here after moving from Ca, but the fact of not working 40 hrs and working for a racist boss was very difficult.

State Farm was highly micromanaged. If a boss doesn’t like you they can do whatever they want to get you terminated. Managers treat their staff like they are children and have no respect for them as employees of the company. It was nearly impossible to move up in the company unless you knew the right person. All the company cares about is profits, not the customer or their employees. I do not recommend this company.

This company was a great company, they offer great rates. The people that I met through SF were awesome. I would say my management system that I was under was not so great. However, I recommend this job to anyone that is wanting to have a schedule that's relatively set and chance for advancement if willing to work hard.

I worked as an operator that handled misdirected calls. I would transfer people to the correct claim person that was handling their claim.

I was extremely underpaid by the agent I worked for and was never given any of the incentives I was promised. It’s pretty pathetic that a multi-billion dollar company can’t pay their employees what they deserve.

personally, i feel that the staff reps and office managers, who have to be fully licensed insurance agents through the state, giving them the same credentials as the Agent owning the office. not to mention, often times these reps and office managers sell and produce extremely more than the actual agent themselves.. these women are extremely UNDERPAID!!!

SF used to be more of a family driven company that cared for the people that worked there. Now totally corporate and numbers and layoffs and job loss Would I recommend? Not now!

This company is a great company to work for, excellant training, good pay and benefits but a little expensive, and most managers are fair. The last few years, they went through a huge restructuring and there was so much chaos. The hours were long and there was no help to alleviate the enormous amount of calls and reassigned files from other states. It was a nightmare, and hopefully all is better with them. Unfortunately, they closed the claims offices in my area so we were laid-off.

For the last 10 years, it’s been a leadership churn and because of it, poor leaders are allowed to reproduce. Many upper leadership are corrupt and dishonest. If you don’t suck up to the boss, you don’t get ahead. Yet, many times, the “boss” doesn’t know much about what’s going on, nor does he/she try to find out. Those who know, don’t make the decisions unfortunately. The salary in the tenured ranks is good but otherwise, not so great. There are many other companies in the same industry who are more “progressive” and value their employees with pay, fun, and seem to be part of the 21st century in how they lead their people.