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Store Manager job

LuxotticaAustin, TX
Luxottica jobs

Company

Salary

Skills

Benefits

Company Description

Luxottica Group S.p.A. is an Italian eyewear conglomerate and the world's largest company in the eyewear industry. It designs, manufactures and distributes fashion, luxury, sports and performance eyewear. Its portfolio includes proprietary brands such as Ray-Ban, Oakley, Vogue Eyewear, Persol, Oliver Peoples, Alain Mikli and Arnette, as well as over 20 licensed brands, including some of the most well-known and prestigious names in the global fashion and luxury industries. The Group’s global wholesale distribution network covers more than 150 countries and is complemented by an extensive retail network of about 9,100 stores. Luxottica's vertically integrated business and global presence will allow you to explore across job function areas and around the world.

Job Description

Requisition ID: 150643 
Store #: 00E624 Target Optical 
Position:Full-Time

At Target Optical, we help people see and look great – and have a blast doing it! We make caring for people’s vision fun.

We offer flexible work schedules and a competitive compensation package including benefits, and because we are part of eyewear industry leader, Luxottica, there is plenty of opportunities to grow your career. Love fashion? We’ve got you covered. Want a flexible work environment? Done. Want to be the boss of your day? We love your thinking.

There’s always more to see at Target Optical – more style, more fun, and more opportunities to find a career that fits your already-full life. Put your career in focus with us!

GENERAL FUNCTION

At Target Optical we live to make our Guests Happy by making it simple and fun, to see great and look great.  The Target Store Manager delivers this mission by leading a Team of high performing Team Members to deliver an incredible experience to each and every guest and in doing so meets all goals and commitments set by the brand.

MAJOR DUTIES AND RESPONSIBILITIES

  • Ensures Team Members deliver an outstanding guest experience with every guest, every time by consistently modeling and coaching the playground rules:
  • Sets clear expectations that the store and Team Members be Guest Ready.
  • Helps Team Members understand that delivering both the Playground Rules and being Guest Ready are the two most important success factors in delighting guests.
  • Orchestrates the flow on the floor, and is the caretaker to every guest and team member.
  • Works with Team Members to develop clear action plans for immediate and future development.
  • Ensures every Team Member is accountable to their action plans and commitments.
  • Delivers clear motivating and developmental feedback in a timely manner.
  • Creates a culture of being Simple, Fun and In-style.
  • Completes annual performance reviews along with monthly coaching conversations with all Team Members.
  • Clearly understands the driving factors for success within their own business.
  • Identifies areas of opportunity and creates an action plan for improvement.
  • Understands that the Guest experience drives the results.
  • Develops a professional business relationship with the Target Optical doctor, in applicable states, that ensures the delivery of all components of the convenient, collaborative, and consultative eye exam experience. Meets regularly to discuss current performance and collaborate on strategies to build the doctor and retail business.
  • Ensures a positive and productive Target Host relationship that contributes to growing the business. Meets regularly to discuss performance and collaborate on strategies to build the retail business.
  • Recruits the highest caliber talent / maintains a bench of potential applicants
  • Understands how the best performing Team Members work during peak traffic.
  • Creates schedules taking into account business trends, forecast and host traffic.
  • Owns the business and adjusts schedules as necessary to meet business need.
  • Completes payroll weekly.
  • Completes new hire and personnel change paperwork.
  • Is accountable to store’s shrink percentage.
  • Conducts Physical Inventory twice per year.
  • Completes monthly Store Visit Form for review with RTL and optical team.
  • Ensures all operating policies and procedures are followed at the highest level to include merchandising and store presentation, timely and accurate implementation of approved marketing programs and promotions.
  • Ensures accurate completion of all sales transactions, and utilization of all sales strategies and resources.

BASIC QUALIFICATIONS

  • Bachelor’s degree or equivalent experience
  • 3+ years experience in customer service or retail
  • Entrepreneurial
  • Drive for results
  • Critical thinking
  • Recruiting, selection and development of talent
  • Selling skills
  • Motivating and influencing others

PREFERRED QUALIFICATIONS

  • Opticianary License or American Board of Opticials Certification
  • 3+ years management or supervisory experience

Upon request and consistent with applicable laws, Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process.  To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at 1-888-887-3348 or e-mail HRCompliance@luxotticaretail.com (be sure to provide your name and contact information for either option so that we may follow up in a timely manner). 

We are an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.  Native Americans receive preference in accordance with Tribal Law.

Estimated annual salary
$42,680
average
Minimum
$30,813
Maximum
$66,103

TASKS

  • Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.
  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
  • Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
  • Monitor sales activities to ensure that customers receive satisfactory service and quality goods.

SKILLS

  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • SpeakingTalking to others to convey information effectively.
  • Critical ThinkingUsing logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • MonitoringMonitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

KNOWLEDGE

  • Administration and ManagementKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • ClericalKnowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Economics and AccountingKnowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
  • Sales and MarketingKnowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
Vision Insurance
Maternity & Paternity Leave
Reduced or Flexible Hours

Luxottica

Type

Company - Private

Size

Large

Revenue

$5B to $10B

Location

Multiple locations

Industry

Clothing Retailers
Apparel Wholesalers

Founded

1961

CEO

Massimo Vian

Job Filters

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Store ManagerLuxotticaAustin, TX
Requisition ID: 150643 Store # : 00E624 Target Optical Position: Full-Time At Target Optical, we help people see and look great – and have a blast doing it! We make caring for people’s vision fun. WeRead more
Requisition ID: 136947 Store # : 004345 Sunglass Hut Position: Full-Time Sunglass Hut is a global leader in the sale of premium sunglasses with over 2000 retail stores across North America. We offerRead more
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