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Store Manager New York - APM Monaco job

APM MonacoNew York, NY

Company

Salary

Skills

Job Description

Seniority Level
Mid-Senior level

Industry
Retail, Luxury Goods, Jewelry, Fashion

Employment Type
Full-time

Job Functions
Sales, Management, Business Development, Training

Starting Date

mid/end August

Location

155 Spring St, Soho, New York City

Job Description

We are currently seeking a fashion forward, experienced, and driven Retail Store Manager to lead our store team and replicate our success in this new market and establish the brand as a foremost luxury shop.

As a Store Manager you will be an ambassador of the brand by promoting the values and ambitions of the brand within the market place, build, lead and coach the team, build client relationships, be responsible for achieving sales objectives, and ensure that the highest level of client experience is delivered. You will manage all aspects of the boutique, and perform with high integrity in operation, loss prevention compliance, human resources management, as well as in visual merchandising presentation.

Compensation includes base salary plus commission.

APM Monaco
Influenced by Monaco and the joie de vivre of the South of France, APM Monaco founded by Ariane Prette in 1982 is a much loved contemporary fashion jewellery brand with a touch of Monegasque flair.

Named after founder Ariane Prette, APM Monaco was created in 1982. In 2011, the Prette family decided to venture into the design-focused silver jewellery business and continues to carry on Ariane's legacy.

The brand has now more than 160 boutiques in luxury shopping destinations around the world.


Requirements

Responsibilities

Operations and Sales

  • Demonstrate sales leadership by playing an active role on the sales floor through customer engagement with top clients, ensuring the highest level of customer service is provided
  • Ability to achieve and/or exceed sales targets by developing a steady stream of clients and private appointments resulting in closed sales
  • Analyze monthly store performance, reporting current business trend to cover every aspect of the business including competitor performance
  • Manage and support stock levels, and stock take procedure, maintaining a high sell through as well as alignment with new product launches
  • Demonstrate positive audit control results
  • Be proactively involved in local trade marketing efforts to increase brand awareness and sales
  • Implement and maintain all merchandising directives and ensure execution of effective merchandising strategies
  • Proactively follow current competitors and fashion trends, industry news and new innovations in technology
  • Control daily invoices petty cash and take necessary actions to effectively control costs and ensure efficient operation in store
  • Review and submit sales and operational reports to management in adherence to company s KPIs and policies
  • Meet or exceed daily, monthly and annual Key Performance Indicators by analyzing key business metrics, developing action plans, communicating ways to drive the business and managing performance of sales associates

Team Management

  • Ensure a positive and professional cooperative team environment that promotes trust, integrity and superior performance standards, leading by example
  • Train and communicate current collection knowledge to all associates to ensure the team is fully educated on brand pillars and strategy
  • Proactively assess performance and growth potential of individual staff members in order to create a strong team benchmark and promote career paths
  • Set individual and team goals; proactively assess and manage performance against expectations
  • Provide accurate monthly schedules by analyzing peak hours to ensure adequate floor coverage and timely submission of payroll records for all employees
  • Conduct monthly coaching/counseling sessions with associates to review performance and provide constructive, timely feedback
  • Oversee annual review process for all store employees and set annual employee goals
  • Attract, recruit, and retain a high performing team and build a talent pipeline through networking and competitive shopping

Key Qualifications

  • Minimum of 5 years in luxury retail environment
  • Minimum of 3 years of store management
  • Prior management experience hiring, managing and motivating a team to achieve revenue targets and deliver exceptional service levels
  • Bilingual in Chinese (Mandarin&Cantonese) is preferred
  • Bachelor's Degree in a related field is preferred
  • Ability to analyze selling reports, identify business trends, and react quickly to the needs of the business
  • Proven ability to drive positive customer experiences that build loyalty and deliver measurable results
  • Proven track record of top sales results
  • Established client book or custom clientele experience is preferred
  • Proficiency with Microsoft Office software including Word, Excel, PowerPoint, Outlook
  • Strong verbal and written communication skills and excellent organizational skills; Ability to manage competing priorities in a fast-paced environment
  • Passion for the Fashion Industry; Industry awareness and strong business acumen
  • Flexibility to work a retail schedule which will include evenings, weekends and holidays
  • Must be eligible to work in the US

Associated topics: assistant store manager, department supervisor, general manager, lead, leader, major gifts officer, major gift officer, manager retail, principal, sales lead

Estimated annual salary
$48,363
average
Minimum
$34,916
Maximum
$74,904

TASKS

  • Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.
  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
  • Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
  • Monitor sales activities to ensure that customers receive satisfactory service and quality goods.

SKILLS

  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • SpeakingTalking to others to convey information effectively.
  • Critical ThinkingUsing logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • MonitoringMonitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

KNOWLEDGE

  • Administration and ManagementKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • ClericalKnowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Economics and AccountingKnowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
  • Sales and MarketingKnowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

Job Filters

Store ManagerAPM MonacoChicago, IL
APM Monaco - Job ObjectiveResponsible for overall management and operations of the store, staff, merchandise and customer service. The Store Manager is also responsible for achieving sales objectives, maintaining and achieving high operational and...Read more
Assistant Store ManagerAPM MonacoSan Francisco, CA
APM Monaco - APM MONACO, THE BRANDInfluenced by Monaco and the joie de vivre of the South of France, APM Monaco (Arianne Prette Monaco) is a much loved contemporary fashion jewelry brand, with a touch of Monegasque flair. APM inspires dreams, APM is not...Read more
SupervisorAPM MonacoSan Francisco, CA
APM Monaco - APM MONACO, THE BRANDInfluenced by Monaco and the joie de vivre of the South of France, APM Monaco (Arianne Prette Monaco) is a much loved contemporary fashion jewelry brand, with a touch of Monegasque flair. APM inspires dreams, APM is not...Read more
Sales AssociateAPM MonacoSan Francisco, CA
APM Monaco - Job ObjectivesTo achieve sales goals and develop lasting client relationships. These initiatives are achieved by providing the highest level of customer service and complying with all company policies, procedures and directives. Ensure that...Read more

Closed Job Filters

SupervisorAPM MonacoSan Francisco, CA
APM MONACO, THE BRAND Influenced by Monaco and the joie de vivre of the South of France, APM Monaco (Arianne Prette Monaco) is a much loved contemporary fashion jewelry brand, with a touch ofRead more
Sales AssociateAPM MonacoPhiladelphia, PA
APM MONACO, THE BRAND Influenced by Monaco and the joie de vivre of the South of France, APM Monaco (Arianne Prette Monaco) is a much loved contemporary fashion jewelry brand, with a touch ofRead more
Sales AssociateAPM MonacoPhiladelphia County, PA
APM MONACO, THE BRAND Influenced by Monaco and the joie de vivre of the South of France, APM Monaco (Arianne Prette Monaco) is a much loved contemporary fashion jewelry brand, with a touch ofRead more
SupervisorAPM MonacoChicago, IL
APM MONACO, THE BRAND Influenced by Monaco and the joie de vivre of the South of France, APM Monaco (Arianne Prette Monaco) is a much loved contemporary fashion jewelry brand, with a touch ofRead more
Sales AssociateAPM MonacoLos Angeles, CA
Job Objectives To achieve sales goals and develop lasting client relationships. These initiatives are achieved by providing the highest level of customer service and complying with all companyRead more
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