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Store Merchandise Manager job

Winn-DixieGramercy, LA
Winn-Dixie jobs

Company

Skills

Company Description

Jacksonville, Florida-based Winn-Dixie, a subsidiary of Southeastern Grocers, operates a chain of retail self-service food and liquor stores and in-store pharmacies in Alabama, Florida, Georgia, Louisiana and Mississippi. Winn-Dixie’s goal is to offer customers a store they can trust - delivering quality, service and value. The store operator believes that its people are the greatest asset. Winn-Dixie seeks innovative and energetic individuals to join the Support Center team, or to deliver pleasant shopping experience in its stores and pharmacies. If you can identify yourself with this purpose, the company will help you grow your skills and build a rewarding career.

Job Description


Apply

Job Title: Store Merchandise Manager
Location: Retail Grocery Location


Position Overview

The store merchandise manager will lead, manage and develop grocery store department (dry grocery, general merchandise, alcohol, dairy and frozen food) operations and associates and execute best practices to maximize sales and profitability. This position will increase customer confidence and loyalty to the company by promoting consistent operating conditions, courteous and prompt service and a friendly atmosphere.

Primary Responsibilities & Accountabilities

  • Execute the company vision and expectations through example, management and measurement of performance of department associates.
  • Empower teams to deliver a great shopping experience.
  • Perform manager on duty (MOD) duties when assigned; ensure the entire store team is productive and the total store meets standards.
  • Manage inventory, ordering processes, in-stock position, pricing integrity, merchandising, labor, security, expense control and other operational processes to company standards.
  • Manage the store’s DSD operation as well as the product availability for all CGO merchandise items.
  • Demonstrate and role model exceptional customer service exceeding customer expectations; ensure associates greet, assist, provide efficient service and thank customers in a prompt, courteous, friendly and business-like manner in order to promote the company image as a service-oriented operation.
  • Ensure each department’s signing and merchandising reflects the preferences of the local customer base and overall value message.
  • Recruit, hire, manage, develop, evaluate and retain a team of direct and indirect reports in accordance with company policies and procedures; staff and schedule department employees within staffing plan and budget.
  • Train and coach associates on all KPI’s, product processing, customer service, product knowledge, suggestive selling, safety and sanitation.
  • Evaluate department conditions and operations to determine strengths and areas for improvement; reinforce strengths while developing and implementing improved practices and procedures.
  • Ensure shelf conditions and planogram integrity by monitoring new and discontinued items, and distribution voids according to company policy.
  • Coordinate, plan and order seasonal and non-seasonal merchandise as it relates to advertised events and time of season; educate associates on the effect of market area conditions and seasonal variations on product and sales.
  • Develop and maintain a positive image in the community by participating and partnering in community events.
  • Attend and participate in weekly meetings to discuss departments’ progress, financial results, recommendations and training enhancements.
  • Ensure grocery department operations are consistent with all aspects of federal, state and company health, safety and sanitation codes.
  • Ensure adherence to wage and hour policies and regulations.
  • Ensure all policies and programs are communicated and executed in a positive and timely manner.
  • Perform other job-related duties as assigned.


Minimum Qualifications

Minimum
  • Must be 21 years of age.
  • High school diploma or equivalency.
  • Proven experience in a SEG department manager or leadership development position; or one (1) year management or supervisory experience in supermarkets, retail, restaurants, hotels or general business.
  • Ability to read, write and speak English proficiently.
  • Ability to understand and follow English instructions.
  • Authorization to work in the United States or the ability to obtain the same.
  • Successful completion of pre-employment drug testing and background check.


Preferred
  • Bachelor’s degree in business or related field; or equivalent experience.
  • Proven experience in a leadership role in all three areas of the SEG store (customer service, fresh & grocery); or two (2) years proven leadership in a supermarket.
  • Proficient with computer applications used in effectively operating the department.
  • Strong customer service skills.
  • Exceptional interpersonal, motivational and communication skills.


Required Behaviors

  • Lives the Values by embracing the essence of the company demonstrating a commitment to the company’s goal and values.
  • Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust.
  • Business-driven showing passion for the business, delivering results consistently.
  • Customer-orientated by passionately demonstrating that the customer comes first… always by putting the customer’s needs above all else.
  • People Passion through consistently treating others with respect and dignity.


Knowledge, Skills, Abilities

  • Compliance with all company policies and procedures.
  • Possession of Food Safety Certification or the ability to obtain same within 180 days of placement.

TASKS

  • Plan commercial displays to entice and appeal to customers.
  • Arrange properties, furniture, merchandise, backdrops, or other accessories, as shown in prepared sketches.
  • Change or rotate window displays, interior display areas, or signage to reflect changes in inventory or promotion.
  • Place prices or descriptive signs on backdrops, fixtures, merchandise, or floor.

SKILLS

  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • SpeakingTalking to others to convey information effectively.
  • Critical ThinkingUsing logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Judgment and Decision MakingConsidering the relative costs and benefits of potential actions to choose the most appropriate one.

KNOWLEDGE

  • Administration and ManagementKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Sales and MarketingKnowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
  • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • English LanguageKnowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Winn-Dixie

Type

Company - Private

Size

10000+

Revenue

Over $10B

Location

1803 Highway 3125Gramercy, LA, 70052and others

Industry

Grocery Stores

Founded

1925

CEO

Ian McLeod

Job Filters

Cashier AssociateWinn-DixieJacksonville, FL
Apply Job Title: Cashier Associate Location: Retail Grocery Location Position Overview The cashier associate is responsible for increasing customer confidence and loyalty by providing accurate, fast and courteous customer checkout. This individual...Read more
BaggerWinn-DixieCantonment, FL
Apply Job Title: Bagger Location: Retail Grocery Location Position Overview The bagger is responsible for increasing customer confidence and loyalty by providing accurate, fast and courteous customer checkout. This individual effectively packages customer...Read more
Grocery AssociateWinn-DixieHolly Hill, FL
Apply Job Title: Grocery Associate Location: Retail Grocery Location Position Overview The grocery associate is responsible for increasing customer confidence and loyalty by providing courteous and prompt service, consistent operating conditions and a...Read more
Meat AssociateWinn-DixieFranklinton, LA
Apply Job Title: Meat Associate Location: Retail Grocery Location Position Overview The meat associate is responsible for increasing customer confidence and loyalty by providing courteous and prompt service, consistent operating conditions and a friendly...Read more
Produce AssociateWinn-DixieOkeechobee, FL
Apply Job Title: Produce Associate Location: Retail Grocery Location Position Overview The produce associate is responsible for increasing customer confidence and loyalty by providing courteous and prompt service, consistent operating conditions and a...Read more

Closed Job Filters

Fresh ManagerWinn-DixieCrystal River, FL
Apply Job Title: Fresh Manager Location: Retail Grocery Location Position Overview The fresh manager will lead, manage and develop fresh department (meat, seafood, deli, bakery, produce and floral)Read more
Seasonal Front-End AssociateWinn-DixiePunta Gorda, FL
Apply Job Title: Seasonal Front-End Associate Location: Retail Grocery Location Position Overview The seasonal front end associate is responsible for increasing customer confidence and loyalty byRead more
Bakery AssociateWinn-DixieFruitville, FL
Apply Job Title:Bakery Associate Location: Retail Grocery Location Position Overview The bakery associate is responsible for increasing customer confidence and loyalty by providing courteous andRead more
Overnight ManagerWinn-DixieFort Pierce, FL
Apply Job Title: Overnight Manager Location: Retail Grocery Location Position Overview The Overnight Manager will support the Store Merchandise Manager (SMM) with the daily operations of theRead more
Customer Service AssociateWinn-DixieHilliard, FL
Apply Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fastRead more
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