Strategic Account Manager
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About
Description
As strategic account managers, we are senior account managers in charge of accounts where the ongoing fruitful relationship is critical to the success of our organization. Our job therefore is to ensure that the client’s needs and requests are satisfied, resulting in a positive customer experience, and long-term business partnership. We act as a single point of contact between our organization and the client. We assist with making sales, handling issues, collecting and analyzing data, and more. We supervise a team of account representatives.
Core tasks:
- maintaining positive relationships with critical clients
- handling client issues, working with internal teams
- developing understanding of client needs and translating them to custom solutions
- creating reports on account status and transactions
- setting and tracking account sales targets
- mentoring and supervising account representatives
- participating in strategic planning to improve client results



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Career path
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Prior positions
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Fields of study
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Top educational institutions
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Michigan State University
Penn State University
Texas A&M University-Texarkana
The University of Texas at Austin
University of Phoenix-Utah
Path after job
Subsequent positions
A Strategic Account Manager typically moves on to these titles.
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Community
Demographics
Culture & Values
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Workplaces
Professional Growth
Who Are the Top Employers for Strategic Account Manager?
AT&T
Future Electronics
Salesforce
Professional Growth
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Discussion about Strategic Account Manager position
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Any degrees or certifications needed before applying for a Strategic Account Manager position?
From the responsibilities perspective what should I expect working as a Strategic Account Manager?
How much experience do I need for Strategic Account Manager?
Is it typical for a freelancer to work as a Strategic Account Manager?
Is the interview process long if you apply for a job as a Strategic Account Manager?
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Where does a Strategic Account Manager work at?
Can you make a decent amount of money if you work as Strategic Account Manager?
How formal is the dress code if you work as a Strategic Account Manager?
Are Strategic Account Manager jobs expected to grow in the near future?
Which colleges / universities would be the best if I want to be a Strategic Account Manager?
Do a lot of women work as a Strategic Account Manager?
Sophie Hayes
30% are women in this profession only.
What is the typical age of people who work as a Strategic Account Manager?
Liam Brown
34 is the average age of people working as a Strategic Account Manager.
How much experience do you need to work as a Strategic Account Manager?
Sophie Hayes
On average, people have 7 years of experience when they start working as a Strategic Account Manager
Which industries are highly likely to employ a Strategic Account Manager?
Liam Brown
Manufacturing is typical for a Strategic Account Manager to work in.
Is a degree needed to work as a Strategic Account Manager?
Benjamin Gardner
Bachelor of Science degree is the typical for a Strategic Account Manager
Which company employs the most people in the Strategic Account Manager role?
Benjamin Gardner
Most people work for AT&T, Future Electronics, Salesforce, SPECTRUM ENTERPRISE and United Rentals
How many years do people work as a Strategic Account Manager before changing their role?
Liam Brown
4 years is the typical lifespan for a Strategic Account Manager.
Is it common for people to switch companies and still work as a Strategic Account Manager?
Benjamin Gardner
a Strategic Account Manager is not a typical job hopper, but might change companies.
From which job titles people come from to work as a Strategic Account Manager?
Isabella Holmes
You have a good chance of becoming a Strategic Account Manager if you are working as Account Manager, Account Executive or Regional Sales Manager
What are the typical next steps for someone working as a Strategic Account Manager?
Sophie Hayes
Account Manager, Account Executive or Regional Sales Manager can be a good next step
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