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Student Account Management Representative job

Becker Professional Education jobs

Company

Skills

Company Description

Becker Professional Education is an educational institute that was founded in 1957 and headquartered in Downers Grove, Illinois. They are empowering people and enhancing their career success. They are helping accounting and healthcare professionals. Their typical services include USMLE Exam Review, CPA Exam Review, and Continuing Professional Education Courses. Its professional education is Accredited by the Accrediting Council for Continuing Education and Training (ACCET), a U.S. Department of Education. They have 2900 partners including firms, corporations, societies, universities, and government agencies. They have 4 global accounting firms and have maintained relations with 99 accounting firms of the United States. They need industry experts to train, educate, and inculcate some core values in their learning certified programs of CPA. They often need some experts in the domains such as content strategist, Faculty members, Accountant Manager, Creative Producer, Senior Project Manager, and many more. Their annualemployment growth rate is 2%.

Job Description

Responsibilities:
  • Analyzes each student s situation in order to develop and implement an individualized financial plan that promotes student success. Continuously evaluates the financial plans throughout the student lifecycle.
  • Collaborates with other departments and functional area to deliver an optimal student experience.
  • Demonstrates and communicates current, detailed and accurate knowledge of University policies, Title IV, Military/Veteran s Affairs, international and state regulations to prospective and current students. Communicates the policies and procedures in a manner that displays understanding of the rationale and the value of the policy or procedure to the student.
  • Assists applicants/students to make an informed a decision by providing accurate, helpful student finance advice.
  • Increases student satisfaction by providing proactive student finance and student services support to an assigned portfolio of students.
  • Manages escalated concerns and resolves issues in a timely manner. Provides exceptional customer care to students by accepting ownership of student finance issues and questions.
  • Identifies solutions for continuous improvement to existing processes and actively participates in the roll-out of new processes.
  • Identifies opportunities and solutions that improve current processes; Participates in special projects and campaigns.

Completes other duties as assigned.

Qualifications
  • Bachelor s degree required.
  • Minimum of one year of experience in Higher Education.
  • Demonstrable knowledge of principles, practices, methodology, and procedures for the provision of student financial aid advisement.
  • Knowledge of federal Title IV and state financial aid regulations and associated processing procedures.
  • Ability to work independently as well as function as part of a team.
  • Outstanding customer service skills.
  • PC skills in Microsoft Office, database and internet applications.
  • Excellent interpersonal communication, mathematical, problem solving, communication and organizational skills.
  • Proven ability to set priorities and deadlines and ensure projects are completed.
  • Self-motivated and willing to take ownership of, and quickly resolve, complex issues.
.

TASKS

  • Prepare and deliver sales presentations to new and existing customers to sell new advertising programs and to protect and increase existing advertising.
  • Maintain assigned account bases while developing new accounts.
  • Provide clients with estimates of the costs of advertising products or services.
  • Locate and contact potential clients to offer advertising services.

SKILLS

  • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • WritingCommunicating effectively in writing as appropriate for the needs of the audience.
  • SpeakingTalking to others to convey information effectively.

KNOWLEDGE

  • Administration and ManagementKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • ClericalKnowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Sales and MarketingKnowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
  • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Becker Professional Education

Type

Subsidiary

Size

Large

Revenue

$100M to $500M

Location

3005 Highland ParkwayDowners Grove, IL, 60515and others

Industry

Education/Training

Founded

1957

CEO

John Roselli

Job Filters

FILTER JOBS
Account ManagerBecker Professional EducationOklahoma City, OK
The Account Manager is responsible for leading sales activity, building and maintaining trust-based relationships with both prospective and current clients within the assigned territory. This role will be responsible for meeting or exceeding metrics...Read more
Student Services RepresentativeBecker Professional EducationChicago, IL
Opportunity at a Glance: This role is responsible for promoting student success through accurate and responsive advisement in service-related or sales areas, providing support and advocacy as needed for students throughout the student lifecycle. This...Read more
Learning Operations Specialist - RemoteBecker Professional EducationChicago, IL
Opportunity at a Glance: The Learning Operations Specialist is responsible for the overall coordination and execution of Beckers Exam Review and/or Continuing Education courses (courses are offered either in self-study, live virtual, live classrooms or...Read more
Digital Designer - RemoteBecker Professional EducationChicago, IL
Opportunity at a Glance: The Digital Designer is responsible for creating a seamless user experience across all branded platforms and collateral, most specifically our ecommerce email promotions and website experience. This is a role that demands a passion...Read more
FacultyBecker Professional EducationChicago, IL
Opportunity at a Glance: The primary responsibilities of a Becker CPA faculty member are to competently and professionally instruct, mentor and assist Becker Professional Education students to successfully pass the Certified Professional Accountant (CPA...Read more

Closed Job Filters

FILTER JOBS
Senior Director, Software Engineering & Learning TechnologyBecker Professional EducationDowners Grove, IL
Opportunity at a Glance The Senior Director, Software Engineering & Learning Technology is responsible for architecting, developing, delivering and supporting Beckers proprietary learningRead more
Student Services RepresentativeBecker Professional EducationDowners Grove, IL
Opportunity at a Glance Responsible for handling all incoming service-related questions and concerns from students currently enrolled in online courses. Supports multiple institution's StudentRead more
Manager, MarketingBecker Professional EducationDowners Grove, IL
Opportunity at a Glance The Marketing Manager will be responsible for the planning, development, execution and coordination ofA integrated, multi-channel initiatives for Beckeras CPE product line.Read more
Executive Assistant I, General - Miami.Becker Professional EducationMiami, FL
Opportunity at a GlanceThe position provides support only to:* Managing DirectorThe position provides a wide range of administration, general support and analysis duties of a highly responsible andRead more
Senior Quality Assurance AnalystBecker Professional EducationMiami, FL
Opportunity at a Glance Sr. IT Quality Assurance Tester The QA Test Automaton Engineer will work closely with ACAMS web based software development teams to establish and maintain an automated testingRead more
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