Description
The Role
The Suite Attendant is responsible for providing exceptional hospitality to all suite holders and single game renters at games and other events.
Company Overview:
Legends is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our 360-degree service solution. Our Global Planning, Global Sales, and Hospitality service solutions collaborate on every project to ensure success across each of our six verticals including professional sports, collegiate, attractions, entertainment, international, and conventions.
Our intellectual property is our people. It's our expertise that makes up Legends. We know what it's like to be on the team, business, or athletic department side, which drives our passion in creating solutions for our partners. Collectively, our leadership has over 300 years of experience in sales and sponsorship, analytics and valuation, hospitality and operations.
Responsibilities:
The Suite Attendant is responsible for providing exceptional hospitality to all suite holders and single game renters at games and other events.
• Inventory product and prepare it according to management and health guidelines
• Responsible for the completion of opening and closing duties assigned by the Suites Manager
• Responsible for performing proper customer service
• Responsible for the cleaning of suite after the event is over
• Ensure prompt and friendly service
• Maintain a professional attitude and appearance
Qualifications
• Highly motivated, self-directed, personable, positive, pro-active and hardworking
• Able to work flexible hours (evenings, weekends, holidays)
• Able to work under pressure
• Effective interpersonal and oral communication skills
• Detailed orientated and able to perform independently
• Able to work all 70 home games and events at Campbell’s Field
• Team Player
• Must be at least 18 years old
Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training.
Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.
I prioritize tasks by assessing their urgency and importance, and then creating a schedule to ensure everything gets done efficiently.
As Suite Attendants, we are responsible for providing excellent guest service, receiving and placing orders, and addressing guests' needs and demands. We coordinate with suite owners and provide excellent guest service. Cleaning and servicing suite rooms and providing a pleasant and comfortable experience to guests is one of our main responsibilities. We ensure that assigned suites are fully stocked, cleaned, and serviced to a high standard. Working as Suite Attendants, we resolve guest complaints and queries in a polite manner. We change bed linen and sweep and mop floors. We also vacuum carpets and dust and polish furniture.
Core tasks: