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Supervisor job

Total Wine & MoreWilmington, DE
Total Wine & More jobs





Company Description

Total Wine & More is a family-owned, private American Alcohol Retailer that retails beer, wine, spirits, cigars, and wine products. David Trone and Robert Trone founded the company in 1991, and its headquarter is based in Claymont, Delaware, United States. Total Wine & More owns more than 200 stores in 24 states. Total Wine & More provides a large selection of products and advertises them as competitive at a price. Total Wine & More's Store also carries 3000 types of spirits and beers, accessories, gifts, and cigars. The company employs more than 6000 employees, including 500 employees at its headquarter and 800 wine specialists. Total Wine & More is always looking for talented, motivated people interested in working for a firm with entrepreneurial courage and a passion for providing exceptional service. The company also offers opportunities for advancement and career growth. The company's each wine store carries about 8000 different wine from all over the world.

Job Description

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About the role

As the store Supervisor, you support the store
management team to maintain
Total Wine & More’s brand by delivering
best-in-class service, selection, and value to our customers. You will
oversee cashiers, stock associates, and sales associates, and act as the
Manager-on-duty in the absence of a store manager. The store Supervisor is also
directly involved in promoting Total Wine & More products and services to
our customers and may serve in a team member capacity to support the
merchandiser/stock associates and cashiers. You will report to the store
management team.

Join us to become an industry expert in a fun and thriving retail company!

You will
  • Provide customer service by greeting and establishing a relationship with customers while informing them of our products and services
  • Create and foster a sales-focused environment through the development of team members
  • Open and close the store
  • Help with training and leadership of team members
  • Oversee cashier, merchandising, and sales floor activities
  • Participate in wine, spirits, and beer training to become familiar with Total Wine & More’s products
  • Maintain store safety and cleanliness standards
    on the sales floor, stock room, lockers, kitchen, bathroom, etc.
What we're looking for
  • 21 years of age or older
  • Ability to work a full-time schedule as business requires
  • Experience using technology applicable to the position and access information necessary to complete daily responsibilities
  • 2 years retail sales, customer service or hospitality management experience, to include register transactions, identifying/resolving customer issues, and coaching peers or team
  • Strong interpersonal skills with a positive and engaging attitude
  • Value collaboration and acting as a team player
  • Desire to develop knowledge of product and services
  • High school diploma or equivalent preferred
Physical Requirements (with or without accommodations):
  • Walk, bend down repeatedly, and be on feet for 8-10 hours a day
  • Climb ladders and lift 50 lbs. overhead and repeatedly
We offer
  • Paid Time Off (PTO)
  • Generous store discounts
  • Health care plans (medical, prescription, dental, vision)
  • 401(k), HSA, FSA, Pre-tax commuter benefits
  • Disability and life insurance coverage
  • Paid parental leave
  • College tuition assistance
  • Career development, industry knowledge, and wine, spirits, and beer education
  • Consumer classes
  • & More!
Grow with us!

Total Wine & More is the country’s largest independent retailer of fine wine, beer and spirits, and we continue to grow our footprint year over year. Total Wine offers exciting and unique career opportunities across the country and in our corporate office. Our strength is our people. We have a commitment to training and career growth, all in an environment that values new ideas and teamwork. If you share our entrepreneurial spirit and a passion for providing best-in-class customer experience, take a moment to apply or learn more at www.TotalWine.com/About-us/Careers!

Total Wine & More is an equal opportunity employer and all qualified applicants will receive consideration for employment without discrimination based on race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Total Wine & More makes reasonable accommodations during all aspects of the employment process, including during the interview process. Total Wine & More is a Drug Free Workplace.

The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.
Estimated annual salary


  • Enforce safety and sanitation regulations.
  • Direct and coordinate the activities of employees engaged in the production or processing of goods, such as inspectors, machine setters, or fabricators.
  • Confer with other supervisors to coordinate operations and activities within or between departments.
  • Plan and establish work schedules, assignments, and production sequences to meet production goals.


  • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • WritingCommunicating effectively in writing as appropriate for the needs of the audience.
  • SpeakingTalking to others to convey information effectively.


  • Administration and ManagementKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Personnel and Human ResourcesKnowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
  • Production and ProcessingKnowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
  • Computers and ElectronicsKnowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Employee DiscountDental InsuranceDisability InsuranceHealth Insurance
Vision Insurance401K PlanHealth Savings Account (HSA)Life Insurance
Tuition AssistanceVacation & Paid Time OffFlexible Spending Account (FSA)Commuter Checks & Assistance

Total Wine & More


Company - Private




$2B to $5B


Multiple locations






Adam Orvos

Job Filters

CashierTotal Wine & MoreLouisville, KY
About the role As a Cashier, you play an essential role in the customer service experience by providing customers with fast and friendly service. You will process transactions, answer questions, and ensure customers leave feeling positive about their visit...Read more
Retail Sales and Service AssociateTotal Wine & MoreSeattle, WA
About the role As a Retail Sales Associate, you will provide an exceptional customer service experience while driving sales. By using selling skills, you will build relationships with customers and advise them on Total Wine & More’s product portfolio based...Read more
Stock Associate / MerchandiserTotal Wine & MoreSterling Heights, MI
About the role As a Stock Associate, you play an essential role in the customer service experience by maximizing product inventory levels. By processing freight and stocking shelves, you ensure that the store is organized and clean. While both part-time...Read more
Delivery Driver / MerchandiserTotal Wine & MoreMandeville, LA
About the role As a Delivery Driver/Merchandiser, you play an essential role in the customer service experience providing a best-in-class delivery experience. You will deliver the customers’ purchases in a fast, safe and professional manor, build...Read more
Supply Chain LeadTotal Wine & MoreBethesda, MD
We are looking for a Supply Chain Lead to join our Supply Chain Outbound Replenishment team to work at our Bethesda, MD headquarters. You will lead the replenishment team in expanding our Direct Store Delivery (DSD) program, coordinating with internal...Read more

Closed Job Filters

Assistant Manager - West UniversityTotal Wine & MoreHouston, TX
Apply Now California Resident Job Applicant Notice Cornerstone OnDemand Terms of Use Add to Saved Jobs Back ABOUT THE ROLE As Assistant Manager, you will grow Total Wine & More’s brand by deliveringRead more
SupervisorTotal Wine & MoreClearwater, FL
Apply Now California Resident Job Applicant Notice Cornerstone OnDemand Terms of Use Add to Saved Jobs Back About the role As the store Supervisor, you support the store management team to maintainRead more
Supervisor, Manager in TrainingTotal Wine & MoreCharleston, SC
Apply Now California Resident Job Applicant Notice Cornerstone OnDemand Terms of Use Add to Saved Jobs Back POSITION HIGHLIGHTS As the store Supervisor, you are responsible for assisting the storeRead more
SupervisorTotal Wine & MoreGreenville, SC
Apply Now California Resident Job Applicant Notice Cornerstone OnDemand Terms of Use Add to Saved Jobs Back About the role As the store Supervisor, you support the store management team to maintainRead more
Assistant Manager - Charlotte (Myers Park)Total Wine & MoreCharlotte, NC
Apply Now California Resident Job Applicant Notice Cornerstone OnDemand Terms of Use Add to Saved Jobs Back ABOUT THE ROLE As Assistant Manager, you will grow Total Wine & More’s brand by deliveringRead more
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