Supervisory Program Manager job

Supervisory Program Manager =========================== ##### Department of Transportation Federal Aviation Administration ##### ATO, Service Center, Business Intelligence Team, AJV-W000 Overview -------- - ##### Open & closing dates 06/15/2019 to 07/01/2019 - ##### Service Excepted - ##### Pay scale & grade FV K - ##### Salary $119,361 to $184,947 per year The salary listed includes 26.04% locality for Des Moines, WA - ##### Appointment type Permanent - ##### Work schedule Full-Time Location -------- 1 vacancy in the following location: - Des Moines, WA ##### Relocation expenses reimbursed No ##### Telework eligible Yes as determined by agency policy - Duties ------ ### Summary Incumbent serves as the Program Manager for the Business Intelligence Team within the Western Service Center. Learn more about this agency ### Responsibilities Incumbent serves as the manager of a cross-functional team responsible for conducting historical and predictive trend analysis, integrated products, and work activities that directly impact the tactical and strategic objectives of the Service Area (SA) organizational units; and often impact the objectives of the FAA as a whole. Duties typically include: strategic planning, communicating the organization's vision and objectives, setting priorities, assigning tasks and responsibilities, monitoring and evaluating performance of organizational units, coaching and developing staff and organizational capabilities, approving leave, and taking, recommending or approving corrective/disciplinary action, as appropriate. Integrates work of multiple organizations to meet strategic goals of the organization and the FAA, participates in strategic planning for the FAA and makes commitments (program, budget, etc.) for a major organization. · Defines, acquires, and allocates budget, staff, and other resources to accomplish objectives for multiple organizational units/projects/ programs and across multiple functions and/or disciplines. Leads subject matter experts (SME) who specialize in the development of new and innovative approaches, methodologies, techniques and process improvements, e.g., Business Acumen and analytics. The team is responsible for evaluating the relationships between major program changes and status of organizations, through partnership with the SA Analyst and SME to create actionable products that provide predictive and prescriptive analytics to enable informed management decisions. Applies a detailed knowledge of the technical aspects of the work that is directed, and applies a thorough understanding of the principles of management and strategic planning, and the ability to integrate the work of multiple organizational units/projects/programs to accomplish mission objectives. Leads a team that supports Service Center (SC) groups in conducting requirement interviews, analyzing documents, and drawing connections so that Service Unit (SU) organizations are able to develop clear business decisions and formulate processes using task and workflow analysis, i.e., Business Analysis Body of Knowledge (BABOK) baseline standards. Evaluates multiple sources to resolve conflicts and differentiate between actual and required user needs while effectively communicating with internal teams and external organizations to deliver functional requirements. Requires a high level of problem solving that may involve data or systems analysis to determine causal factors, and identify and affect solutions. Has broad discretion to ensure the alignment of organizational goals and policies and the requirements of the projects and/or other work activities. Through partnership with the SA Analyst or SME, provides advice to SA Leadership for proper program plann1ng and effective decision-making. Uses strong analytical reasoning to understand end user's requirements and transform them into operational applications. Develops and recommends approaches to address current and anticipated problems and issues. Leads SA Analysts or SMEs to identify and resolve challenging problems or issues that often cross organizational boundaries and impact on the accomplishment of strategic objectives. Defines and develops internal policies and procedures; predicts potential issues and proposes preventive actions using business analysis techniques. ### Travel Required Occasional travel - The job may require travel from time- to-time, but not on a regular basis. The travel may be for training or other work-related duties. ##### Supervisory status Yes ##### Promotion Potential NA - #### Job family (Series) 0340 Program Management - Requirements ------------ ### Conditions of Employment - US Citizenship is required. - Selective Service Registration is required for males born after 12/31/1959. - Must submit an SF50 (See Required Documents) - A recent SF-50 is required (See Required Documents for requirements) - A one-year supervisory/managerial probationary period may be required. ### Qualifications To qualify for this position, you must demonstrate in your resume that you possess one year of specialized experience equivalent to the next lower grade/pay level (FG-14/FV-J) in the Federal service. Specialized experience is experience which is in or directly related to the line of work of the position to be filled and which has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position. To be creditable, specialized experience must have been equivalent to the next lower grade in the normal line of progression for the occupation in the organization. Examples of specialized experience includes: Experience that includes coordinating the development of statistical information for program compliance and/or initiatives; working with, building and querying relational databases; designing data strategies to extract reporting activities; communicating high level technical analytical driven findings; with qualitative and quantitative methods of assessing and analyzing. ### Education Preview Job Questionnaire Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire. ### Additional information We may use this vacancy to fill other similar vacant positions. Position may be subject to a background investigation. A one-year probationary period may be required. The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA or Leadership and Management Dimension In lieu of providing a KSA narrative response in the text box listed below each Technical Requirement or Leadership and Management Dimension in your work history, please include information that provides specific examples of how you meet the response level or answer you chose. Your work history examples should be specific and clearly reflect the highest level of ability. Your answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate. All applicants are encouraged to provide NARRATIVES for each "Leadership and Management Dimension" and addressed with description and/or level/percentage of experience. Please include specific examples and details which illustrate your knowledge, skills, and abilities. Please include applicable date ranges. Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the Leadership and Management Dimensions listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or alphabetical and referred to the selecting official for consideration. This position is covered by the FAA Core Compensation plan. Additional information about core compensation is available on the following website: http://jobs.faa.gov/FAACoreCompensation.htm. The selecting official may elect to interview all, some, or none of the referred candidates. The person selected for this position will be required to file a financial disclosure statement within 30 days of entry on duty, and annually thereafter, as FAA policy limits certain outside employment and financial investments in aviation-related companies. This is not a bargaining unit position. **Links to Important Information:** Locality Pay , COLA ### How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above. **IMPORTANT:** Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses. ### Background checks and security clearance ##### Security clearance Other ##### Drug test required No - Required Documents ------------------ Applicants must apply on-line to receive consideration for this vacancy announcement. Faxed, mailed or e-mailed applications cannot be accepted. If you need to submit additional documents to supplement your on-line application, e.g. transcripts, SF-50, or veterans' documentation, you may upload these documents with your application in USAJOBS. Supplemental documentation can also be faxed to 206-231-4150 on or before the closing date of this announcement. Please include your name and the vacancy announcement number on each of your faxed pages and redact all Personally Identifiable Information (PII), such as social security number and date of birth. If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy. If you are an FAA employee, you can access and print your SF-50 from the eOPF system https://eopf.opm.gov/dot/. #### If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. - Benefits -------- A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered. - How to Apply ------------ You must apply online to receive consideration. Your application must have a status of **"Received"** by 11:59 PM **Eastern Time** on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must have a status of **"Received"** each time a referral list is created in order to receive consideration for positions associated with register. **IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC REGARDING YOUR EXPERIENCE OR EDUCATION.** **We strongly encourage applicants to utilize the USAJOBS resume builder in the creation of resumes.** **Please ensure EACH work history includes ALL of the following information:** - Job Title (include series and grade if Federal Job) - Duties (be specific in describing your duties) - Employer's name and address - Supervisor name and phone number - Start and end dates including month, day and year (e.g. June 18 2007 to April 05 2008) - Full-time or part-time status (include hours worked per week) - Salary **Determining length of General or Specialized Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible.** You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded information again when applying for future vacancies. Please see this guide, Document Upload Guide, for more information on uploading and re-using the documents in your applications. ### Agency contact information ### David Lassen ##### Phone (206) 231-4039 ##### Fax (206) 231-4150 ##### Email david.lassen@faa.gov ##### Address Federal Aviation Administration ANM Regional HR Services Division 2200 S. 216th St. AHF-W200 Des Moines, WA 98198 US Learn more about this agency ### Next steps Candidates for FAA positions are evaluated using our Automated Vacancy Information Access Tool for Online Referral (AVIATOR) system. AVIATOR compares your skills and experience as described in your application with the requirements of the position. If you are found to be an eligible, highly-qualified candidate, you will be referred to the selecting official for further consideration. (In some cases, individuals with priority for special consideration must be considered and selected before other candidates.) Whether or not you are contacted for an interview depends upon the location of the position and the judgment of the selecting official. **Important** - If you make any change to your application, you must resubmit it. If you change your application and do not resubmit it, your changes will not be considered part of your application package, and your previous application will be considered. All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify us. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office. - Fair & Transparent ------------------ The Federal hiring process is setup to be fair and transparent. Please read the following guidance. ### Equal Employment Opportunity Policy The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. - Equal Employment Opportunity (EEO) for federal employees & job applicants ### Reasonable Accommodation Policy Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits. Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when: - An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job. - An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace. - An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events. You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis. Learn more about disability employment and reasonable accommodations or how to contact an agency. #### Legal and regulatory guidance - Financial suitability - Social security number request - Privacy Act - Signature and false statements - Selective Service - New employee probationary period This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/536844400. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.