Since the last 50 years, the Federal Aviation Administration (FAA) is developing the safest and reliable air transportation system in the world. The FAA is working with federal and industry partners to develop a system that fully accommodates changing needs of businesses and customers in the 21st century. The FAA issues and enforces regulations and minimum standards for operating and maintaining aircraft wherein it operates a network of airport towers, air route traffic control centers, and flight service stations traffic. The FAA maintains systems to control voice and data communications equipment, radar facilities, computer systems, and visual display equipment at flight service stations. It registers aircraft and records documents of aircraft and administers aviation insurance programs. The FAA helps in developing aircraft, engines, and equipment and conduct aeromedical research and regulate and encourage the U.S. commercial space transportation industry. Atop, the company conducts research and develops systems for safe and effective air navigation and air traffic control.
Supervisory Program Manager
##### Department of Transportation
Federal Aviation Administration
##### Accountability and Strategic Business Management, Accountability Board Division, AHA-600
- ##### Open & closing dates
11/12/2019 to 11/22/2019
- ##### Service
- ##### Pay scale & grade
- ##### Salary
$103,147 to $159,907 per year
The salary listed above includes a 29.32% locality payment for the
Washington, DC metropolitan area.
- ##### Appointment type
- ##### Work schedule
1 vacancy in the following location:
##### Relocation expenses reimbursed
##### Telework eligible
Yes as determined by agency policy
The incumbent serves as the Program Manager, Office of the
Accountability Board (AB) within the Office of Accountability and
Strategic Business Management (AHA). The Office of the
Accountability Board (AHA-600) provides agency-wide oversight to
ensure that management responds to allegations of workplace
harassment and related reprisal while setting standardized
procedures so that management responds to allegations in a timely,
consistent, and appropriate manner.
Learn more about this agency
The incumbent's responsibilities include a mixture of routine and
complex projects/programs based on the objectives of the major
Oversees the Office of the Accountability Board (AB) including the
daily operations, providing recommendations to strategic plans and
reviews; preparing and completing action plans; implementing
productivity, quality and customer-service standards; resolving
problems and completing audits. Manage assigned staff and provide
administrative and technical supervision necessary for accomplishing
the work of the AB: plan and assign work to subordinates, establish
time frames and priorities, prepare performance standards and
evaluate performance; counsel employees on work and administrative
matter; identify training needs for staff and administer leave
policies and programs in accordance with affirmative action and
equal employment opportunity requirements.
Applies an advanced knowledge of the technical aspects of the work
directed, other administrative policies and procedures, and an
advanced understanding of the objectives of the major subdivision.
Convene and participate in cross-program and collaborative team
efforts and other significant meetings. Identify and develop
background material for agenda items and develops stakeholder lists
and information on participants' interests and needs and related
topics of discussion. Establish both qualitative and quantitative
benchmarks, baselines, and assessment processes to measure the
performance of the Accountability Board Program throughout the
Federal Aviation Administration (FAA). Mange the preparation and
maintenance of data driven reports necessary to carry out the
functions of the department. Prepare periodic reports for
management, as necessary or requested, to track strategic goal
Oversees business improvement efforts that enhance the AB's
efficiency and effectiveness, optimum management and organization
and proper allocation of resources. Researches and Investigates new
or improved business and management practices for application agency
programs or operations. Manages staff, supplies, space, equipment,
and other resources needed to accomplish work objectives. Exercises,
or assist in exercising sufficient internal control to assure that
resources are safeguarded against waste, loss and unauthorized use.
Serves as a Purchase Card Approver; responsible for overseeing and
verifying the actions of the Purchase Card Holder.
Contacts are primarily within the organizational unit, major
subdivision and the LOB/SO with subordinates, peers, and higher
level managers. Actions are coordinated internally with and/or
communicated to AHA Managers, AHR Executives, FAA LOB/SO's and/or
other internal audiences to develop solutions, communication
actions, provide subject mater expertise on the matter, or gain
approval or consensus, as appropriate.
Work is typically governed by established policies, procedures, and
organizational objectives that frequently leave room for discretion.
Resolves all but unique problems without the intervention of higher
level management. Regularly called upon to identify problem areas
and to develop and recommend new policies an procedures for
resolution. Develops short and long-range strategic and tactical
plans, goals, and objectives, monitors and evaluates human resources
programs to ensure compliance with Federal Rules, Merit System
Principles, and Prohibited Practices.
### Travel Required
Occasional travel - The job may require travel from time- to-time,
but not on a regular basis. The travel may be for training or other
##### Supervisory status
##### Promotion Potential
- #### Job family (Series)
0340 Program Management
### Conditions of Employment
- US Citizenship is required.
- Selective Service Registration is required for males born after
- Must submit an SF50 (See Required Documents)
- Some, all, or none of the referred candidates may be
Candidates must have one year (52 weeks) of SPECIALIZED EXPERIENCE
equivalent to at least the next lower grade level (FV-I or FG/GS-13)
that is typically related to the line of work of the position to be
filled and which has equipped the applicant with the particular
knowledge, skills, and abilities to successfully perform the duties
of the position. To be creditable, specialized experience must have
been at least equivalent to the next lower level in the normal line
of progression for the occupation in the organization.
**SPECIALIZED EXPERIENCE** is defined as:
- Experience applying regulatory and statutory principles of
harassment and misconduct in the workplace.
- Analyzes information, identify trends; gathers pertinent data
and provides guidance on highly sensitive cases.
- Reviews the work of team members.
- Independently reviews data to develop strategic plans, prepare
reports and correspondence to management.
You should include relevant examples of the specialized experience
in your work history. Errors or omissions may impact your rating or
may result in you not being considered.
Answer all questions to the best of your ability. DO NOT ASSUME THAT
BECAUSE YOU HOLD, OR HAVE HELD THIS POSITION, YOU WILL AUTOMATICALLY
BE FOUND ELIGIBLE. You may be asked to provide evidence or
documentation that you have this type of experience later in the
selection process. Your responses are subject to verification
through job interviews, or any other information obtained during the
application process. Any exaggeration of your experience or any
attempt to conceal information can result in disqualification.
***Applicants who fail to demonstrate possession of any of the
above criteria AND who do not provide the required documentation
will receive no further consideration for this position.***
Eligible applicants meeting the minimum qualification requirements
and/or selective placement factor(s) (SPF) may be further evaluated
on the Leadership & Management Dimensions and/or Technical
Requirements listed in the announcement. Based on this evaluation,
applicants will be placed in one of the following categories: (1)
score order; (2) category grouping; or (3) alphabetical, and
referred to the selecting official for selection consideration.
Applicants may be asked to verify information on your application
for employment with the FAA.
**All qualification requirements must be met by the closing date
of this vacancy announcement.**
Education can not be substituted for experience at the FV-J level.
Preview Job Questionnaire
Make sure your resume includes detailed information to support your
qualifications and answers to the job questionnaire.
### Additional information
We may use this vacancy to fill other similar vacant positions.
Position may be subject to a background investigation.
A one-year probationary period may be required.
The person selected for this position may be required to file a
financial disclosure statement within 30 days of entry on duty. FAA
policy limits certain outside employment and financial investments
in aviation-related companies.
1) As a part of the Federal-Wide Hiring Reform Initiative
(streamlining the hiring process), the FAA is committed to
eliminating the use of the Knowledge, Skills and Ability (KSA)
narratives from the initial application in the hiring process for
all announcements. Therefore, as an applicant for this announcement,
you are NOT required to provide a narrative response in the text box
listed below each Leadership and Management Dimension and Technical
In lieu of providing a narrative response in the text box listed
below each Leadership and Management Dimension and/or Technical
Requirement, in your work history, please include information that
provides specific examples of how you meet the response level or
answer you chose for each. Your work history examples should be
specific and clearly reflect the highest level of ability. Your
answers will be evaluated further to validate whether the level that
you selected is appropriate based on the work history and experience
you provided. Your answers may be adjusted by a human resource
specialist as appropriate.
2) Unless previously completed, the incumbent must satisfactorily
complete a 1-year probationary period to remain in this supervisory
or managerial position.
3) This position is covered by the FAA Core Compensation plan.
Additional information about core compensation is available on the
following website: http://jobs.faa.gov/FAACoreCompensation.htm.
4) This **Level 1 (Low Risk)** position requires favorable
adjudication of a National Agency Check and Inquiries (NACI)
background investigation prior to appointment.
5) Please ensure you answer all questions and follow all
instructions carefully. Errors or omissions may impact your rating
or may result in you being considered for the job.
6) Some, all, or none of the applicants may be interviewed.
7) Applicants may be asked to verify information on your application
for employment with the FAA.
This is not a bargaining unit position.
**Links to Important Information:** Locality Pay , COLA
### How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the
**IMPORTANT:** Applicants may be rated on the extent and quality of
experience, education, and training relevant to the duties of the
position(s). All answers provided in the on-line process must be
substantiated. Ensure that your application package/resume supports
### Background checks and security clearance
##### Security clearance
##### Drug test required
- Required Documents
ALL applicants MUST submit the following:
(1) resume with complete work history; and
(2) a copy of your most recent SF-50 (Notification of Personnel
For guidance on how to create a Federal resume, visit
Failure to submit all required documents by the closing date will
result in a finding of ineligible. We are not responsible for
incomplete, illegible or missing documents.
Please DO NOT email your application documents. We cannot accept
documents received via the email system. Documents sent via email
will NOT receive consideration.
Applicants claiming eligibility for the Expanded Veterans Hiring
Opportunity (EVHO), MUST submit a DD Form 214 reflecting character
of service to verify eligibility by the closing date of the
announcement as requested by the Human Resource Office. Eligibility
for EVHO will be considered based on applicable documentation
submitted by the closing date.
If you are a current or former Federal employee (including a current
FAA employee), you MUST provide a copy of your SF-50 (Notification
of Personnel Action) containing information in Blocks 15, 17, 18,
19, 22, and 24 so it can be used to verify your position title,
series, grade, tenure, and organization of record by the closing
date of the announcement. You may fax your SF-50 or upload it into
the on-line application. If faxing the SF-50, please ensure you
include the vacancy announcement number on the faxed copy.
If you are a current Federal employee and need a current copy of
your SF-50, please contact your personnel office. If you are an FAA
employee, you can access and print your SF-50 from the eOPF system
https://eopf.opm.gov/dot/. If you are a former Federal employee, you
can obtain a copy of your SF-50 by writing the National Personnel
Records Center Annex, 1411 Boulder Boulevard, Valmeyer, IL 62295.
Additional information is available from this link:
Expanded Veterans Hiring Opportunity (EVHO) are those veterans who
are honorably discharged from the Armed Forces after completing at
least three (3) years of continuous active service. Applicants
claiming eligibility for EVHO, MUST submit a DD Form 214 reflecting
character of service to verify eligibility by the closing date of
the announcement as requested by the Human Resource Office.
Eligibility for EVHO will be considered based on applicable
documentation submitted by the closing date.
#### If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution
recognized by the U.S. Department of Education in order for it to be
credited towards qualifications. Therefore, provide only the
attendance and/or degrees from schools accredited by accrediting
institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this
vacancy announcement may result in an ineligible rating or may
affect the overall rating.
A career with the U.S. Government provides employees with a
comprehensive benefits package. As a federal employee, you and your
family will have access to a range of benefits that are designed to
make your federal career very rewarding. Learn more about federal
Review our benefits
Eligibility for benefits depends on the type of position you hold
and whether your position is full-time, part-time, or intermittent.
Contact the hiring agency for more information on the specific
- How to Apply
You must apply online to receive consideration. Your application
must have a status of **"Received"** by 11:59 PM **Eastern Time** on
the Close Date for it to be accepted. If you are applying for
positions associated with FAA registers, your application must have
a status of **"Received"** each time a referral list is created in
order to receive consideration for positions associated with
**IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE
CLEAR AND SPECIFIC REGARDING YOUR EXPERIENCE OR EDUCATION.**
**We strongly encourage applicants to utilize the USAJOBS resume
builder in the creation of resumes.**
**Please ensure EACH work history includes ALL of the following
- Job Title (include series and grade if Federal Job)
- Duties (be specific in describing your duties)
- Employer's name and address
- Supervisor name and phone number
- Start and end dates including month, day and year (e.g. June 18
2007 to April 05 2008)
- Full-time or part-time status (include hours worked per week)
**Determining length of General or Specialized Experience is
dependent on the above information and failure to provide ALL of
this information may result in a finding of ineligible.**
You may upload completed documents to your USAJOBS Account. This
will provide you the opportunity to utilize the uploaded information
again when applying for future vacancies. Please see this guide,
Document Upload Guide, for more information on uploading and
re-using the documents in your applications.
### Agency contact information
### Willie Ellison
Federal Aviation Administration
HQ Employment Services Branch
800 Independence Ave, SW, Room 523
Washington, DC 20591
Learn more about this agency
### Next steps
Candidates for FAA positions are evaluated using our Automated
Vacancy Information Access Tool for Online Referral (AVIATOR)
system. AVIATOR compares your skills and experience as described in
your application with the requirements of the position. If you are
found to be an eligible, highly-qualified candidate, you will be
referred to the selecting official for further consideration. (In
some cases, individuals with priority for special consideration must
be considered and selected before other candidates.) Whether or not
you are contacted for an interview depends upon the location of the
position and the judgment of the selecting official.
**Important** - If you make any change to your application, you must
resubmit it. If you change your application and do not resubmit it,
your changes will not be considered part of your application
package, and your previous application will be considered.
All qualified applicants will be considered regardless of political
affiliation, race, color, religion, national origin, gender, sexual
orientation, marital status, age, disability, or other non-merit
factors. DOT provides reasonable accommodations to applicants with
disabilities. If you need a reasonable accommodation for any part of
the application and hiring process, please notify the agency contact
listed in the Agency Contact Information section of this
announcement or the hiring manager. An emplo