Support center associate job

As the Support Center Associate, you are a vital member of our office support team. You are responsible to provide overall clerical support for field office functions including; invoicing, collections and customer support. In addition, you would be part of a team that embraces game-changing challenges, has fun and is a part of our winning culture. Founded in 1992 and owned by Blackstone, Tradesmen International is leading the industry for proven skilled craftsmen and labor consulting services, emphasizing safety, productivity and craftsmanship. Our industry leading operations and service are a direct result of our dynamic, team-based culture. Responsibilities: The Support Center Associate provides customer service, accounting and collections across our 170+ offices nationwide. Provide Office Support – Supports Tier 1 processes to including, but not limited to; accounting, collections, IT and backing-up essential office functions. Be a part of a Motivated Team – work as a part of the support center team by taking action; reliably delivering on commitments, being dependable, self-motivated and goal orientated. Provide excellent Customer Service – serve as an initial point of contact for employees and customers, handling requests for information and data, preparing and modifying documents including correspondence, drafts and emails. Requirements: Associate’s degree or equivalent work experience 1+ years’ customer service experience Proficient in Microsoft Word and Excel Ability to multi-task, meet specified deadlines and maintain a flexible, positive attitude. Strong verbal and written communication skills Dependable, self-motivated and goal orientated Total Rewards Benefits include competitive salary with annual incentive opportunity. Benefits include 401k, vacation and holidays, medical, dental, short term disability and voluntary supplemental life insurance. EO employer M/F/Veteran/Disability