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Surplus Warehouse Customer Service Representative job

E.C. BartonFort Smith, AR
E.C. Barton jobs

Company

Salary

Skills

Benefits

Company Description

The E.C. Barton & Company is a team of home improvement experts at the Guaranteed Lowest Price, providing premium goods and strategies to help consumers fulfill their dreams. Established in 1885, the company is based in Jonesboro, Arkansas, and operates in 17 states from upstate New York to south Texas with Home Outlet, Barton's, and E.C.B. Brokerage. Barton's is a full-service, Arkansas and Southeat Missouri lumber division. From the timber to the shingles and everything in between, the shops hold everything homeowners and professionals need to create or remodel. E.C Barton & Company needs professionals in a great number, it offers its vacant posts by different means. It also offers diverse sort of advantages to employees such as medical insurance.

Job Description

OverviewOur Customer Service Representatives will offer quality home improvement products and solutions combined with knowledgeable and friendly service at the guaranteed lowest price to help our customers achieve their dreams. We value our partners: Competitive Pay
Medical, Dental, Vision, Front loaded Health Reimbursement Account, and Employee Stock Ownership Plan are available to all Full Time Partners. Learn more about our ESOP by visiting: ecbarton.com/benefits
Store hours that offer work life balance. ResponsibilitiesWhat you'll be doing day to day: Partner with the team to accomplish store goals
Help customers with their building and remodeling projects by designing and selling kitchens
Maintain store appearance to provide an enjoyable and safe shopping experience.
Operate point of sale system
Load and unload customer purchases with care
Cut carpet, vinyl, and relate materials to meet customer needs
Assist with inventory counts
Safely operate forklift and other equipment to assist with the heavy lifting From unloading trucks to completing cabinet design, you will learn a lot here. Each store partner contributes to the customer experience by participating in all aspects of the job.QualificationsIf you're trustworthy, innovative, and are interested in having ownership where you work, we'd love to talk to you!
Associated topics: counter, customer experience representative, customer service, customer service associate, customer service representative, retail sales associate, retail sales consultant, sales consultant, seller, service associate
Estimated annual salary
$26,323
average
Minimum
$18,802
Maximum
$45,184

TASKS

  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.

SKILLS

  • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • SpeakingTalking to others to convey information effectively.
  • Critical ThinkingUsing logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

KNOWLEDGE

  • ClericalKnowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Computers and ElectronicsKnowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
  • English LanguageKnowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Health InsuranceStock Options
Vision Insurance
Dental Insurance

E.C. Barton

Type

Company - Private

Size

Medium

Revenue

$100M to $500M

Location

Multiple locations

Industry

Retail - Building Material & Supply Companies

Founded

1885

CEO

Niel Crowson

Job Filters

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Home Outlet Building Materials SalesE.c. Barton & CompanyNew Bedford, MA
Overview: Our Customer Service Representatives will offer quality home improvement products and solutions combined with knowledgeable and friendly service at the guaranteed lowest price to help our customers achieve their dreams. We value our partners...Read more
Home Outlet Retail Warehouse SalesE.C. Barton & CompanyOlean, NY
Overview Our Customer Service Representatives will offer quality home improvement products and solutions combined with knowledgeable and friendly service at the guaranteed lowest price to help our...Read more

Closed Job Filters

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Overview Job Title: Customer Service Representative Department: Surplus Warehouse Reports To: Store Manager or Assistant Manager General Description Assist customers and stocks merchandise in aRead more
Overview Job Title: Assistant Store Manager Department: Surplus Warehouse Reports To: Store Manager General Description Assist in managing a store engaged in selling discount building materials byRead more
Surplus Warehouse Store ManagerE.C. BartonFort Walton Beach, FL
Overview Job Title: Store Manager Department: Surplus Warehouse Reports To: Regional Vice President General Description Manages a store engaged in selling discount building materials by performing theRead more
Bargain Outlet ManagerE.C. BartonBuffalo, NY
Overview POSITION SUMMARY Directs and controls the activities for the overall management of the store. Responsible for the effective management, planned growth and efficient operation of the store inRead more
Bargain Outlet ManagerE.C. BartonHarrisburg, PA
Overview POSITION SUMMARY Directs and controls the activities for the overall management of the store. Responsible for the effective management, planned growth and efficient operation of the store inRead more
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