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SYSTEM ANALYST CLINICAL 2 job

Mercy Health SystemJanesville, WI
Mercy Health System jobs

Company

Skills

Job Description

JOB SUMMARY: The System Analyst 2, Clinical position supports and maintains an in-depth knowledge of software applications that impact clinical areas, such as ambulatory clinics, IP hospital depts, pharmacy, and physician documentation.# This role provides analytical and application support in the areas of planning, implementation, optimization, and maintenance of clinical operations.# #ESSENTIAL DUTIES AND RESPONSIBILITIES## Performs moderate to advanced application table maintenance as needed in support of requested changes.# Updates and maintains required documentation and issues lists.## Able to provide moderate to advanced levels of design and support.# Consult with the vendors when needed.# Conducts continual assessment of operational/technical needs and workflow analysis in order to recommend and build optimal screen flows to ensure successful implementation, administration, and documentation of new and existing applications. Requires process and application expertise and strong leadership skills to work with key personnel, end users, and project team members to identify and resolve issues throughout project phases of assessment, design build, testing, training, and implementation. Will accept and complete new project assignments. and will sometimes be asked to lead a project.# Participation typically involves workflow analysis, design, general systems analysis, and development of a functional specification, creations of a test plan, testing and documentation and implementation for new or existing applications. Responsible for appropriately communicating project status, and resolving and/or escalating issues where appropriate. Knowledgeable in multiple applications and has in-depth knowledge of how the supported applications integrate with each other, and has strong level of expertise in an individual application Responsible for understanding applicable regulatory requirements and can work with operations to suggest and implement requirements.## (examples are Meaningful Use, ACO, other lab/ rad department certifications)# Knowledge of applicable HL7 interfaces, basic to moderate troubleshooting skills.# #CULTURE OF EXCELLENCE BEHAVIOR EXPECTATIONS To perform the job successfully, an individual should demonstrate the following behavior expectations: #Quality - Follows policies and procedures; adapts to and manages changes in the environment; Demonstrates accuracy and thoroughness giving attention to details; Looks for ways to improve and promote quality; Applies feedback to improve performance; Manages time and prioritizes effectively to achieve organizational goals. #Service - Responds promptly to requests for service and assistance; Follows the Mercyhealth Critical Moments of service; Meets commitments; Abides by MH confidentiality and security agreement; Shows respect and sensitivity for cultural differences; and effectively communicates information to partners; Thinks system wide regarding processes and functions. #Partnering - Shows commitment to the# Mission of Mercyhealth and Culture of Excellence through all words and actions; Exhibits objectivity and openness to other#s views; Demonstrates a high level of participation and engagement in day-to-day work; Gives and welcomes feedback; Generates suggestions for improving work: Embraces teamwork, supports and encourages positive change while giving value to individuals. #Cost - Conserves organization resources; Understands fiscal responsibility; Works within approved budget; Develops and implements cost saving measures; contributes to profits and revenue. #EDUCATION # EXPERIENCE## Bachelor#s degree in Information Technology, Business, or other related field preferred; an equivalent combination of education and work experience will be considered. 3 years of direct experience as a system analyst required. #CERTIFICATION/LICENSURE#### Clinical Background and related Certifications preferred, such as MA, LPN, Pharmacy Tech# ADDITIONAL REQUIREMENTS Passing the Driver#s License Check and/or Credit Check (for those positions requiring). Passing the WI Caregiver Background Check and/or IL Health Care Workers Background Check. Must be able to follow written/oral instructions. OTHER SKILLS AND ABILITIES Experience with and demonstrates competence in Microsoft Office Applications. Ability to work independently and be result oriented. Requires excellent verbal and written communication skills and ability to coordinate and prioritize tasks and project components. Ability to lead #WORK ENVIRONMENT The noise level in the work environment is usually quiet. Occupational Exposure: Category B -Some partners in the specified job classification have occupational exposure. While performing the duties of this Job, the employee is occasionally exposed to moving mechanical parts and risk of electrical shock.############################################### AGE OF PATIENTS SERVED ## Non-Specific Task (N/A) #INFORMATION ACCESS Partner may access patient care information, financial data, human resource data and strategic and planning data needed to perform their job duties as directed by the director. #WORK CONTACT GROUP#### Partners, physicians, patients/family, visitors, vendors############# ################################# #SPECIAL PHYSICAL DEMANDS The Special Physical Demands are considered Essential Job Functions of the position with or without reasonable accommodations. While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. #LEVEL OF SUPERVISION Minimal supervision required #SUPERVISES This job has no supervisory responsibilities#JOB SUMMARY:The System Analyst 2, Clinical position supports and maintains an in-depth knowledge of software applications that impact clinical areas, such as ambulatory clinics, IP hospital depts, pharmacy, and physician documentation.This role provides analytical and application support in the areas of planning, implementation, optimization, and maintenance of clinical operations.ESSENTIAL DUTIES AND RESPONSIBILITIES* Performs moderate to advanced application table maintenance as needed in support of requested changes. Updates and maintains required documentation and issues lists.* Able to provide moderate to advanced levels of design and support. Consult with the vendors when needed.* Conducts continual assessment of operational/technical needs and workflow analysis in order to recommend and build optimal screen flows to ensure successful implementation, administration, and documentation of new and existing applications.* Requires process and application expertise and strong leadership skills to work with key personnel, end users, and project team members to identify and resolve issues throughout project phases of assessment, design build, testing, training, and implementation.* Will accept and complete new project assignments. and will sometimes be asked to lead a project. Participation typically involves workflow analysis, design, general systems analysis, and development of a functional specification, creations of a test plan, testing and documentation and implementation for new or existing applications. Responsible for appropriately communicating project status, and resolving and/or escalating issues where appropriate.* Knowledgeable in multiple applications and has in-depth knowledge of how the supported applications integrate with each other, and has strong level of expertise in an individual application* Responsible for understanding applicable regulatory requirements and can work with operations to suggest and implement requirements. (examples are Meaningful Use, ACO, other lab/ rad department certifications)* Knowledge of applicable HL7 interfaces, basic to moderate troubleshooting skills.CULTURE OF EXCELLENCE BEHAVIOR EXPECTATIONSTo perform the job successfully, an individual should demonstrate the following behavior expectations:Quality - Follows policies and procedures; adapts to and manages changes in the environment; Demonstrates accuracy and thoroughness giving attention to details; Looks for ways to improve and promote quality; Applies feedback to improve performance; Manages time and prioritizes effectively to achieve organizational goals.Service - Responds promptly to requests for service and assistance; Follows the Mercyhealth Critical Moments of service; Meets commitments; Abides by MH confidentiality and security agreement; Shows respect and sensitivity for cultural differences; and effectively communicates information to partners; Thinks system wide regarding processes and functions.Partnering - Shows commitment to the Mission of Mercyhealth and Culture of Excellence through all words and actions; Exhibits objectivity and openness to other's views; Demonstrates a high level of participation and engagement in day-to-day work; Gives and welcomes feedback; Generates suggestions for improving work: Embraces teamwork, supports and encourages positive change while giving value to individuals.Cost - Conserves organization resources; Understands fiscal responsibility; Works within approved budget; Develops and implements cost saving measures; contributes to profits and revenue.EDUCATION & EXPERIENCEBachelor's degree in Information Technology, Business, or other related field preferred; an equivalent combination of education and work experience will be considered.3 years of direct experience as a system analyst required.CERTIFICATION/LICENSUREClinical Background and related Certifications preferred, such as MA, LPN, Pharmacy TechADDITIONAL REQUIREMENTSPassing the Driver's License Check and/or Credit Check (for those positions requiring).Passing the WI Caregiver Background Check and/or IL Health Care Workers Background Check.Must be able to follow written/oral instructions.OTHER SKILLS AND ABILITIESExperience with and demonstrates competence in Microsoft Office Applications.Ability to work independently and be result oriented.Requires excellent verbal and written communication skills and ability to coordinate and prioritize tasks and project components.Ability to leadWORK ENVIRONMENTThe noise level in the work environment is usually quiet.Occupational Exposure: Category B -Some partners in the specified job classification have occupational exposure.While performing the duties of this Job, the employee is occasionally exposed to moving mechanical parts and risk of electrical shock.AGE OF PATIENTS SERVEDNon-Specific Task (N/A)INFORMATION ACCESSPartner may access patient care information, financial data, human resource data and strategic and planning data needed to perform their job duties as directed by the director.WORK CONTACT GROUPPartners, physicians, patients/family, visitors, vendorsSPECIAL PHYSICAL DEMANDSThe Special Physical Demands are considered Essential Job Functions of the position with or without reasonable accommodations.While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.LEVEL OF SUPERVISIONMinimal supervision requiredSUPERVISESThis job has no supervisory responsibilities

TASKS

  • Test, maintain, and monitor computer programs and systems, including coordinating the installation of computer programs and systems.
  • Troubleshoot program and system malfunctions to restore normal functioning.
  • Expand or modify system to serve new purposes or improve work flow.
  • Use the computer in the analysis and solution of business problems, such as development of integrated production and inventory control and cost analysis systems.

SKILLS

  • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • WritingCommunicating effectively in writing as appropriate for the needs of the audience.
  • SpeakingTalking to others to convey information effectively.

KNOWLEDGE

  • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Computers and ElectronicsKnowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
  • MathematicsKnowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
  • English LanguageKnowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Mercy Health System

Type

Hospital

Size

Large

Revenue

$500M to $1B

Location

Janesville, WI, and others

Industry

Hospitals

Founded

1918

CEO

Javon Bea President

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