As System Operators, our primary tasks include monitoring and controlling IT infrastructure, ensuring the availability, performance, and security of computer systems, and responding to systems issues in real-time. We use specialised software tools to manage network systems and perform regular maintenance checks. System Operators also play a crucial role in disaster recovery planning and implementation. We document and report system performance metrics and incidents to improve operational efficiency. Additionally, we provide technical support and guidance to other IT team members and end-users.
Core tasks:
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