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Team Leader, Security Patrol job

AAA MountainWestScottsdale, AZ
AAA MountainWest jobs

Company

Salary

Skills

Benefits

Company Description

AAA MountainWest is a not-revenue driven firm of clubs providing services in excess of 50 million individuals in America and Canada. AAA MW was established in the year 1902. The company is providing these services from 1927. It has assisted its clientele with making the most of their vehicles while meeting their protection, travel arranging and roadside assistance. The Club is providing services to a gigantic number of individuals I-e in excess of 180,000 in Montana, Wyoming, and Alaska. In addition, the outlets of the company operating in Billings, Bozeman, Great Falls, Kalispell, Missoula, Hamilton, Cheyenne, Anchorage, and Helena are also providing remarkable services to the customers. AAA MountainWest gives roadside assistance, insurance and travel requirements, auto glass repairing and financial services to the individuals and general society. Steer by an unequivocal obligation to plan and secure the individuals on their excursion through life in the Mountain West.

Job Description

We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.

AAA recently acquired SAFE Security, the 11th largest smart home security company in the United States, with the vision to become the most trusted brand in this industry. With your help, we aspire to provide the same peace of mind at home as we have provided on the roads for the last 100 years.

WHY WORK FOR US?

  • Benefits – Medical, Dental, Vision, wellness program and more!
  • 401k Matching
  • Paid Time Off – Ten hours per month, nine holidays annually
  • Collaborative Environment – AAA Smart Home will value your contribution to providing exceptional service to our members
  • Essential Responsibilities:

  • Provide excellent customer service to the Mobile Patrol Officers, residents and Patrol clients at all times
  • Supervise the Mobile Patrol Officers on the assigned shift and assist other Mobile Patrol Team Leaders when necessary
  • Assist in training new Mobile Patrol Officers
  • Point of contact for Mobile Patrol Officers when they have questions on process or procedure
  • Assist when Mobile Patrol Officers need guidance on the day to day duties of the job
  • Follow “Patrol Post Orders” and ensure Mobile Patrol Officers follow those orders
  • Operate safety equipment, e.g., fire extinguisher, panic button, arm and disarm alarm systems, etc..
  • Document performance issues and communicate to the Mobile Patrol Manager. 
  • Proper and timely completion of Incident Reports
  • Proper and timely completion of all other forms associated with patrol
  • Prepare and submit necessary information/data for monthly reports
  • Responsible for scheduling and shift planning for their assigned patrol location;
  • Assist other mobile patrol team leaders
  • Knowledge and Skills:

  • 2 years of uniformed patrol security experience required
  • 2 years of Security Supervisory experience recommended
  • Education and Certifications:

  • High school diploma or GED
  • Licensed as required by A.R.S. 32-2622
  • Valid Arizona Drivers’ License and satisfactory 39 month driving record 
  • Possess exceptional customer service and telephonic skills
  • Ability to follow instructions, both written and verbal
  • Ability to communicate effectively, both written and verbal
  • Ability to multi-task
  • Proficient computer skills
  • Must be at least 21 years of age
  • Ability to work independently and as part of a team
  •   Physical Requirements:

  • Ability to stoop, bend or lean several times during a scheduled work shift
  • Ability to stand for two (2) or more hours uninterrupted
  • Ability to walk on sloped surfaces with various surfaces while maintaining balance and footing in all areas within and adjacent to the gatehouse
  • Ability to enter and exit the gatehouse traversing steps or curbs numerous times during a scheduled work shift
  • Ability to safely sit on a chair or stool in an upright position and rise unassisted numerous times during a scheduled work shift
  • Ability to hold a portable computer or clipboard while walking on various surfaces or entering / exiting the gatehouse
  • Ability to safely lift and carry 40 pounds for up to 40 feet
  • #SAFE

    Estimated annual salary
    $34,550
    average
    Minimum
    $24,242
    Maximum
    $51,274

    TASKS

    • Enforce safety and sanitation regulations.
    • Direct and coordinate the activities of employees engaged in the production or processing of goods, such as inspectors, machine setters, or fabricators.
    • Confer with other supervisors to coordinate operations and activities within or between departments.
    • Plan and establish work schedules, assignments, and production sequences to meet production goals.

    SKILLS

    • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
    • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
    • WritingCommunicating effectively in writing as appropriate for the needs of the audience.
    • SpeakingTalking to others to convey information effectively.

    KNOWLEDGE

    • Administration and ManagementKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
    • Personnel and Human ResourcesKnowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
    • Production and ProcessingKnowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
    • Computers and ElectronicsKnowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
    401K PlanHealth Insurance
    Vacation & Paid Time OffDental Insurance
    Vision Insurance

    AAA MountainWest

    Type

    Company - Public

    Size

    Small

    Revenue

    $10M to $25M

    Location

    Multiple locations

    Founded

    1902

    CEO

    Todd Burger

    Job Filters

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    Director, Partnerships & InnovationAAA MountainWestWalnut Creek, CA
    We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative...Read more
    AAA Redwood CityAAA MountainWestRedwood City, CA
    We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative...Read more
    Gig Fleet Operations Support Team LeadAAA MountainWestSacramento, CA
    We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative...Read more
    Customer Service/DMV TechAAA MountainWestBozeman, MT
    We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative...Read more
    Insurance Sales RepresentativeAAA MountainWestBozeman, MT
    We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative...Read more

    Closed Job Filters

    FILTER JOBS
    Insurance Sales AgentAAA MountainWestCheyenne, WY
    We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission toRead more
    Certified Auto TechnicianAAA MountainWestChandler, AZ
    We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission toRead more
    Access CoordinatorAAA MountainWestScottsdale, AZ
    To provide support for our customers with managed access and residential gated community services, including building jobs, troubleshooting, technician dispatching, changes in controls and continuedRead more
    Insurance Agent - Outside SalesAAA MountainWestGoodyear, AZ
    We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission toRead more
    Residential InstallerAAA MountainWestMilpitas, CA
    We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission toRead more
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