As Technical Services Managers, we maintain, repair information technology systems, ensure work operations conform to acceptable standards of quality service, assign work duties to computer and networking systems operators to meet clients' requirements. We supervise technical operations as performed by programmers and IT support experts to ensure company/client targets are met and develop policies and strategies to resolve critical technical or procedural issues. As Technical Services Managers, collaborate with the information technology service managers to develop and implement plans to deliver effective technical services and conduct assessments to ensure that software and hardware components are up-to-date and negotiate with the technical staff to maintain utility upgrades.
Core tasks:
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