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Technical Support

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Salary and Benefits

Technical Support
$42K-$52K / yr. (est.)
$43K
$47,616 / year
$52K
Average base salary
The salary information provided is based on data collected from various reliable sources and may vary depending on individual qualifications and other factors.

About Technical Support

What does a Technical Support do?
Group of people sitting on chair in front of white table
Woman in white dress shirt sitting on chair

Insights

Professional Growth

How Many Years of Experience Do Professionals Need Before Becoming Technical Support?
On average, people work 3-5 years in other positions prior to becoming a Technical Support.
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Technical SupportMiami, FL - 3 months ago
Well, I guess we all have to start somewhere, right? 😅
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Technical SupportSeattle, WA - 3 months ago
😮 So all those newbies coming in with no experience should chill and learn from us!

Professional Growth

How Long Do Technical Support Employees Typically Stay in Their Roles?
On average, Technical Supports works in this position for 3-5 years across multiple employers.
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Network AdministratorHouston, TX - 3 months ago
As a Technical Support professional, I'm constantly bombarded with mundane issues that users should be able to solve themselves. 😡
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Data AnalystBoston, MA - 3 months ago
Technical Support folks should enhance their analytical skills to diagnose and troubleshoot problems efficiently. 😡

Professional Growth

What Is the Job Hopper Score for Technical Support Employees?
Moderate job changes in Technical Support, showing some career movement without excessive turnover.
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NurseHouston, TX - 3 months ago
I rely on technical support every day at the hospital. Their expertise keeps our medical systems running smoothly. 🩺
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ChefMiami, FL - 3 months ago
Technical support is like the backbone of the kitchen, ensuring our restaurant systems don't burn down! Their work is crucial! 🔥

Career path

Path to job

Prior positions

How long does a Technical Support work in this position across multiple employers?
4 %
Technical Support Specialist
Avg. length of tenure:3 years
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Fields of study

Discover a Technical Support's areas of knowledge sorted by their majors.

Top educational institutions

Explore the list of higher education institutions that a Technical Support typically studied at.
Brigham Young University-Idaho
DeVry University-Arizona

Path after job

Community

Demographics

Culture & Values

What Is the Age and Gender Ratio of Technical Support Employees?
Gender ratio in Technical Support position: 0.778941322021916 Male and 0.221058677978084 Female. Age ratio in Technical Support position: 16-20: 21%, 21-30: 59%, 31-40: 13%, 41-50: 5%, 51-60: 2%, 60+: 0%. Technical Support position is predominantly male (77.9%) with the largest age group being 21-30 years old, followed by 16-20 years old.
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Technical SupportHouston, TX - 3 months ago
Well, maybe younger individuals are more tech-savvy and adaptable compared to older generations? 🧑
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Technical SupportSeattle, WA - 3 months ago
This is just another example of the tech industry being male-dominated. We need more diversity and inclusivity in technical support! 🌟

Workplaces

Professional Growth

Who Are the Top Employers for Technical Support?
Top employers of Technical Support position: Apple, AT&T, Comcast. People who work in Technical Support position most typically go on to work for the Apple.
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Technical SupportChicago, IL - 3 months ago
If you want to work for the best, then Apple is the only option for technical support. They set the industry standards!
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Technical SupportMiami, FL - 3 months ago
I've had terrible experiences with both AT&T and Comcast. Apple seems like a more reliable and customer-centric option for technical support!
Apple
AT&T
Comcast

Professional Growth

What Industries Does Technical Support Typically Have Experience In?
Industry Background: The most typical industries of Technical Support: Information Technology, Manufacturing, Administrative & Support, Education, Professional / Scientific / Technical. Technical Support employees most likely come from a Information Technology industry background.
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Technical SupportHouston, TX - 3 months ago
🙄 Your ignorance is showing! Technical support is essential in today's world. Without us, people would be lost and helpless with their technology issues.
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Technical SupportMiami, FL - 3 months ago
I've worked in technical support for a while, and while it can be frustrating at times, it's important to remember that we're here to help people. We should be patient and understanding.

Find your job as Technical Support

Remote only
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Sleep Tight Pest Control
IT Technical Support Specialist
San Francisco, CA
$71K-$87K / yr. (est.)
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ASK Consulting jobs
ASK Consulting
Desktop Support Emerging Technologies
San Ramon, CA
$25-$30 / hr.
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VergeSense Inc. jobs
VergeSense Inc.
Technical Support Specialist
San Francisco, CA
$88K-$108K / yr. (est.)
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Essel
Senior Desktop Support
Menlo Park, CA
$60K-$74K / yr. (est.)
Start your career with Essel! We are looking for a Senior Desktop Support to support one of our clients in Menlo park or San Francisco area. Do you have what it takes to take the next step? Job description: Update and maintain technology knowledgebase with...
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Two Chairs jobs
Two Chairs
Technical Support Specialist
San Francisco, CA
$55K-$67K / yr. (est.)
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Wiser Solutions, Inc. jobs
Wiser Solutions, Inc.
Technical Support Specialist
San Mateo, CA
$60K-$73K / yr. (est.)
**Technical Support Specialist** * Remote * Full Time * Go-to-Market * Mid Level : Wiser Solutions is a suite of in-store and eCommerce intelligence and execution tools. We're on a mission to enable brands, retailers, and retail channel partners to gather...
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Roostify Inc. jobs
Roostify Inc.
Technical Support Specialist L2
San Francisco, CA
$69K-$84K / yr. (est.)
**Technical Support Specialist L2** at Roostify San Francisco or Remote USA **Who We Are** Roostify is a venture-backed fintech company committed to transforming traditional mortgage lending into a modern, enjoyable experience. Simple to implement and...
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Take-Two Interactive Software, Inc. jobs
Take-Two Interactive Software, Inc.
Technical Support Specialist
San Francisco, CA
$67K-$82K / yr. (est.)
**San Francisco, California, United States** **Technical Support Specialist** ****Who We Are:**** Take-Two develops, publishes and markets some of the world's biggest games. We publish products through our labels Rockstar Games, 2K, Ghost Story, PlayDots...
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San Francisco AIDS Foundation jobs
San Francisco AIDS Foundation
Technical Support Specialist
San Francisco, CA
$61K-$75K / yr. (est.)
**Technical Support Specialist (1035 Market St.)** **Essential Duties and Responsibilities** : **Essential Qualifications** **:** * Strong analytical, communication, and customer service skills. * Ability to work well on a team and desire to learn...
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sffilamchamber.org
Technical Support Specialist
San Francisco, CA
$56K-$69K / yr. (est.)
**Technical Support Specialist** Lorem ipsum dolor sit amet, consectetur adipiscing elit. Nullam a lacus mauris. Morbi volutpat ullamcorper luctus. Nunc et lectus non lectus ullamcorper pellentesque id vitae arcu. Ut ante lorem, malesuada et lorem a...
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Iterable jobs
Iterable
Technical Support Specialist
San Francisco, CA
about $66K / yr.
**Technical Support Specialist** at Iterable San Francisco Iterable is a cross-channel platform that powers unified customer experiences and empowers marketers to improve on every interaction taking place throughout the customer journey. With Iterable...
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Afresh Technologies, Inc.
Technical Support Specialist
San Francisco, CA
$61K-$74K / yr. (est.)
**Technical Support Specialist** at Afresh Remote, San Francisco, California, United States Afresh is on a mission is to eliminate food waste and make fresh food accessible to all. Our first A.I.-powered solution optimizes ordering, forecasting, and store...
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I.T. Solutions, Inc. jobs
I.T. Solutions, Inc.
Desktop Support Engineer
San Francisco, CA
$86K-$105K / yr. (est.)
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The Select Group jobs
The Select Group
Senior IT Support Technician
San Francisco, CA
$64K-$79K / yr. (est.)
Sr IT Support Technician One of The Select Group's clients is looking for a Sr IT Support Technician to help support internal teams. This person will help the support desk assisting internal users and ensuring systems operate efficiently. The candidate...
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Acumen, LLC jobs
Acumen, LLC
Service Desk Technical Coordinator
Burlingame, CA
$60K-$70K / yr.
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Five9, Inc. jobs
Five9, Inc.
Technical Support Specialist
San Ramon, CA
$54K-$67K / yr. (est.)
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edgecomputingassociation.com
Desktop Support Specialist
Redwood City, CA
$64K-$79K / yr. (est.)
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Suki AI, Inc.
Technical Support Specialist
Redwood City, CA
$87K-$107K / yr. (est.)
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ASK Staffing jobs
ASK Staffing
Desktop Support Emerging Technologies
San Ramon, CA
$53K-$65K / yr. (est.)
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PSG Global Solutions Careers
Technical Support Representative
South San Francisco, CA
$64K-$79K / yr. (est.)
Apply now and our proprietary system will quickly have you in front of a live recruiter. The Opportunity Description We're looking for a Technical Support Representative, working in Biotechnology/Medical Devices industry in South San Francisco, California...
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Insight Global jobs
Insight Global
INTL - LATAM - IT Support Tech
San Francisco, CA
$45K-$56K / yr. (est.)
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Hatch IT jobs
Hatch IT
Helpdesk Technician
San Francisco, CA
$90K-$110K / yr.
hatch IT is partnering with Neovera to find a Helpdesk Technician. See details below. About the Role: Under the direction of the Manager, Systems Engineering, the Help Desk Technician provides second level phone and in-person support to users for e-mail...
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Discussion about Technical Support

Want to know more about Technical Support position?
Share your thoughts and ideas about Technical Support position with others in our community.
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Do I need to take any courses to qualify for Technical Support?
Do people working as a Technical Support have a lot of responsibilities?
What kind of experience do I need to get hired as a Technical Support?
Is it typical for a freelancer to work as a Technical Support?
Is the interview process long and complicated?
Is it hard to get a job as a Technical Support?
How should I picture the work environment for a Technical Support?
People working as a Technical Support, how much do you make a year?
What typical dress code applies to working as a Technical Support?
Should I expect job growth for Technical Support jobs?
Which colleges / universities would be the best if I want to be a Technical Support?
Do a lot of women work as a Technical Support?
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Isabella Holmes2 years ago
More men than women work as a Technical Support.
What is the most common age of a Technical Support?
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Sophie Hayes2 years ago
The typical age is 26.
How much experience do you need to work as a Technical Support?
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Liam Brown2 years ago
You need 4 years of experience to work as a Technical Support.
Which industries does a Technical Support typically work in?
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Isabella Holmes2 years ago
Information is typical for a Technical Support to work in.
Is a higher education needed as a Technical Support?
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Sophie Hayes2 years ago
Most people have No higher education
Which company employs the most people in the Technical Support role?
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Isabella Holmes2 years ago
If you are a Technical Support you should definitely apply for Apple, AT&T, Comcast, Time Warner Cable and Verizon
How long do you usually work as a Technical Support before changing to another position?
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Liam Brown2 years ago
You should work for 4 years before considering changing to another role.
Is it common for people to switch companies and still work as a Technical Support?
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Benjamin Gardner2 years ago
A typical Technical Support might work for one or two companies.
From which job titles people come from to work as a Technical Support?
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Liam Brown2 years ago
Typical prior positions for a Technical Support are Customer Service Representative, Technical Support Specialist or Technical Support Representative
What are the typical next steps for someone working as a Technical Support?
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Liam Brown2 years ago
Working as Technical Support consider Systems Administrator, Customer Service Representative or Technical Support Specialist as a next step in your career.
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6 months ago
Yes
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