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About
Description
In the role of a Technical Support Specialist, we install and configure new technology for the company such as operating systems, hardware, and programs or applications. We give regular maintenance to existing hardware and computer systems. Providing assistance to company staff and clients with technology-related issues is also a part of our responsibility. We run diagnostics on malfunctioning hardware and software. We write reports on the status of all hardware and software in the company. We run security checks on all systems and conduct electrical safety tests on all systems.
Core tasks:
- understand the issue and its cause, solve the problem
- troubleshoot systems and applications
- find solutions for any issue and implement it
- replace malfunctioning and damaged parts on hardware when necessary
- order new parts when out of stock
- evaluate new applications and operative systems
- set up profiles, emails, and issue access passes for new employees
- assist in all password-related issues
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Career path
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Community
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Discussion about Technical Support Specialist position
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Which qualifications are required for Technical Support Specialist?
What responsibilities does a Technical Support Specialist have?
How much experience do I need for Technical Support Specialist?
Is it possible to be a freelancer and work as a Technical Support Specialist at the same time?
Can you tell me what questions are at the interviews?
Is it hard to get a job as a Technical Support Specialist?
Where does a Technical Support Specialist work at?
Can you make a decent amount of money if you work as Technical Support Specialist?
What typical dress code applies to working as a Technical Support Specialist?
Should I expect job growth for Technical Support Specialist jobs?
What are the typical educational institutions where a Technical Support Specialist graduate?
Is Technical Support Specialist a female or male dominated profession?
Sophie Hayes
More men than women work as a Technical Support Specialist.
What is the typical age to work as a Technical Support Specialist?
Isabella Holmes
27 is the average age of people working as a Technical Support Specialist.
How much experience is typically required to work as a Technical Support Specialist?
Liam Brown
On average, people have 6 years of experience when they start working as a Technical Support Specialist
Which industries does a Technical Support Specialist typically work in?
Isabella Holmes
Manufacturing is typical for a Technical Support Specialist to work in.
Is a degree needed to work as a Technical Support Specialist?
Benjamin Gardner
No higher education is the typical for a Technical Support Specialist
As a Technical Support Specialist, which company should I definitely check out for jobs?
Benjamin Gardner
If you are a Technical Support Specialist you should definitely apply for ADP, Apple, AT&T, IBM and Roche
How many years do people spend as a Technical Support Specialist in their career path?
Liam Brown
4 years is the typical lifespan for a Technical Support Specialist.
How frequently people change companies if they work as a Technical Support Specialist?
Isabella Holmes
A typical Technical Support Specialist might work for one or two companies.
From which job titles people come from to work as a Technical Support Specialist?
Liam Brown
Typical prior positions for a Technical Support Specialist are Customer Service Representative, Technical Support or Systems Administrator
If I’m working as a Technical Support Specialist, what next position could I have?
Benjamin Gardner
Technical Support, Systems Administrator or Customer Service Representative can be a good next step
Get job alerts Technical Support Specialist
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