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Telecommunications Engineer/Analyst job

Hamdan Resources jobs

Company

Salary

Skills

Job Description

Telecommunication Engineer/Analyst 

Natick, MA

Candidate must be a U.S. Citizen and hold an active Secret clearance 

Summary:

The Telecommunications Engineer/Analyst-Intermediate will design, integrate and implement telecommunications, data communications structured transport systems and related infrastructure.

Duties and Responsibilities: 

  • Promptly respond to Remedy tickets assigned for network and voice incidents.
  • Proactively monitor network SNMP and NETFLOW data to minimize outages.
  • Analyze weekly ACAS scanning results and coordinate necessary remediation tasks.
  • Review and update network and telecommunications documentation for accurate continuity.
  • Manage quality assurance testing procedures on new products as well as existing hardware.
  • Manage VOIP DHCP scopes.
  • Utilize programs and software such as Cisco Unified Communications Manager or other unified communication suite programs to provide Central Office switch features e.g. call forwarding, call transfers, ad-hoc conference, voicemail adds/changes, caller ID, and others if the phone supports.
  • Coordinate with Senior Network personnel for all network and voice adds, moves, and changes.
  • Enhance customer reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to the customer.
  • Maintain and track Network hardware inventory
  • Other duties as assigned
  • Minimum Qualifications: (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.)
  • Bachelor's Degree and 6+ years of relevant experience12+ years combined education and experience may be used in lieu of degree
  • Experience in the use of advanced features of Microsoft Excel.Education or related training may be used in lieu of experience.
  • Possess Baseline and Full Computing Environment Certifications for IAT-II IAW DoD 8570.01-M and BBP 05-PR-M-0002.
  • Must have Cisco certification.
  • Possess and maintain a valid state operator's license
  • Must have ability to obtain Secret clearance
  • Knowledge, Skills & Abilities:
  • Ability to obtain Secret clearance with T3 Investigation
  • Desired Application Experience: Cisco CUCM/Unity, Cisco ACS/ISE, SolarWinds
  • Desired Certification: CCNA Collaboration
  • Ability to occasionally work after hours. nights, weekends and holidays as required.
  • Ability to communicate professionally through all types of media with associates, management, contractors, and vendors (both written and oral),
  • Strong communications skills (both written and oral), strong customer service and excellent interpersonal skills, ability to listen and understand what is being described by the end-user as well as the ability to explain problem resolutions when necessary.
  • Ability to meet minimum security clearance requirements
  • Powered by JazzHR

    Estimated annual salary
    $96,865
    average
    Minimum
    $72,768
    Maximum
    $111,991

    TASKS

    • Develop or recommend network security measures, such as firewalls, network security audits, or automated security probes.
    • Develop disaster recovery plans.
    • Monitor and analyze network performance and reports on data input or output to detect problems, identify inefficient use of computer resources, or perform capacity planning.
    • Coordinate network or design activities with designers of associated networks.

    SKILLS

    • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
    • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
    • WritingCommunicating effectively in writing as appropriate for the needs of the audience.
    • SpeakingTalking to others to convey information effectively.

    KNOWLEDGE

    • Computers and ElectronicsKnowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
    • Engineering and TechnologyKnowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
    • DesignKnowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
    • MathematicsKnowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

    Hamdan Resources

    Type

    Company - Private

    Size

    Small

    Revenue

    $5M to $10M

    Location

    44790 Maynard Sq. Ste. 100Ashburn, VA, 20147

    Industry

    Human Resources

    Founded

    2016

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