Teller - Bilingual Spanish job
Wells FargoGraham, NC
Wells Fargo (NYSE: WFC) is a diversified, community-based financial services company with $1.9 trillion in assets. Founded in 1852, headquartered in San Francisco. We provide banking, insurance, investments, mortgage, & consumer and commercial finance through more than 8,600 locations, 13,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in 42 countries and territories to support customers who conduct business in the global economy. Our vision is to satisfy our customers’ financial needs and help them succeed financially. In 2015, we donated $281.3 million to 16,300 nonprofits, ranking No. 3 on the Chronicle of Philanthropy’s rankings of the top corporate cash philanthropists. Team members volunteered 1.86 million hours in 2015, serving over 40,000 nonprofits. Corporate social responsibility efforts are focused on three priorities: economic empowerment in underserved communities, environmental sustainability, and advancing diversity and social inclusion.
Team member must be able to conduct transactions normally associated with this role in Spanish and English.
At Wells Fargo, our vision is to satisfy our customers’ financial needs and help them succeed financially. In this role, you will help us deliver on our vision and build lifelong relationships with our customers. You also will demonstrate leadership through contributing to a company culture that supports customers in achieving their financial goals, team members in developing their careers, and communities in continuing to thrive. As part of a team that serves one in three American households, you will play a vital role in living our commitment to the highest ethical standards and maintaining the valued trust of our customers and communities.
A teller provides exceptional customer service and spends almost all of his/her time working with Wells Fargo’s most important asset, our customers. Tellers are responsible for a variety of tasks including providing excellent customer service, processing account transactions effectively, helping resolve customer concerns in a timely fashion, following proper procedures to minimize errors and reduce fraud, and sharing the benefit our customers may receive when meeting with a banker, when appropriate. Tellers are expected to always balance their cash drawers, build great rapport with people, and be strong team players who take pride in performing well and enjoy helping others.
Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume prior to submitting your application for consideration. If you are a Wells Fargo Team Member, in your Jobs Profile ensure that your email address is valid and updated to an address that can receive external emails outside of the banking network. Initial contact with you will be made via e-mail. Please check your e-mail regularly for updates.
This position requires 2 weeks of training from 8:30 am - 5:00 pm. Normal work schedules typically fall between 7AM - 6PM. Must be able to work a flexible schedule. The schedule(s) for this position is Thursday: 9:00 am - 5:15 pm; Friday: 9:30 am - 6:15 pm; Saturday: 8:30 am - 1:00 pm and may change based on business need.
1+ year of experience interacting with customers
Bilingual speaking proficiency in Spanish/English
Ability to navigate multiple computer systems, applications, and utilize search tools to find information
Basic Microsoft Office skills
Cash handling experience
Customer service focus with the ability to stay positive in interactions with customers and team members
Experience offering products and services
Experience working in a fast-paced environment
Good communication skills including speaking clearly, succinctly, and accurately while using a pleasant tone and common conversational courtesies
Ability to meet or exceed performance objectives
Ability to stand for extended periods of time
Ability to work weekends and holidays as needed or scheduled
Must take and pass required Spanish language assessment
233 S Main St - Graham, NC
All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.
Relevant military experience is considered for veterans and transitioning service men and women.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.
This position is open. This job was posted on
Wed Jan 16 2019.