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Room Attendant6 weeks ago
Great
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Former The Cleaning Authority employee5 weeks ago
The Cleaning Authority I worked for which was in Parkville don’t pay what they say your check is never what they it should be and no insurance like I was told I will have I was told a lot of lies.
You comment as
2.9
19 ratings
3.0
Salary & Benefits
2.2
Professional growth
3.3
Work-Life balance
3.0
Recognition & Support
3.0
Culture & Values
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The Cleaning Authority is a home cleaning service provider. The company is located in Columbia, Maryland, United States. The company aims to provide exemplary home cleaning services to ensure that their customers spend a pure and healthy life that is free of dirt. Their services include home cleaning, sanitizing, apartment cleaning, and move in and out cleaning. The Cleaning Authority has a welcoming community. They offer diverse employment opportunities for different roles at their firm. The open jobs are the positions of a housekeeper, home cleaner, professional house cleaner, and residential house cleaner. They provide their workers with employment benefits also.

Franchise
$1M to $5M
Large
Multiple locations
Business Support Companies, Facilites Management Firms, Drycleaning & Laundry Companies, Consulting Companies
1977
What departments The Cleaning Authority employees work at?
DepartmentsRatio
Building Cleaning28.1%
Computer / IT - Other28.1%
Management24.4%
other occupation19.5%
You comment as

Team

Professional experience

How many years of experience do The Cleaning Authority employees have before joining?
Years of experience at The Cleaning Authority: Newcomers: 28%, Experiencers: 24%, Experts: 9%, Veterans: 39%. The Cleaning Authority employees have 8+ years experience on average before joining.
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Naomi Clark3 months ago
10 years of experience
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Current The Cleaning Authority employee5 weeks ago
5 years of experiencia
You comment as
Where did The Cleaning Authority employees work before joining?
Where they've worked before The Cleaning Authority: About Faces Entertainers, About Faces Entertainment, ACS Services. Typical The Cleaning Authority employees have worked at About Faces Entertainers.
You comment as
About Faces Entertainers
About Faces Entertainment
ACS Services
What industries did The Cleaning Authority employees work in previously?
Industry Background: The most typical industries of The Cleaning Authority: Limited-Service Restaurants, Insurance Agency & Brokerage Firms, Food & Beverage Retailers, Consulting Companies, Lessors of Intangible Assets. The Cleaning Authority employees most likely come from a Limited-Service Restaurants industry background.
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Where did The Cleaning Authority employees work before joining?
Past employers' size at The Cleaning Authority: Small: 32%, Medium: 14%, Large: 54%. Most The Cleaning Authority employees have previously worked at large companies.
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Educational background

What did employees at The Cleaning Authority study?
You comment as
Where did employees at The Cleaning Authority study?
Anne Arundel Community College
Penn State University
You comment as

Employee data

How long do people stay in a role at The Cleaning Authority?
Time employed at The Cleaning Authority: <1: 8%, 1-3: 25%, 4-8: 34%, 9-13: 18%, 14-20: 14%, 20+: 1%. Most The Cleaning Authority employees stay with the company for 4-8 years which is the same as the industry average.
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How does The Cleaning Authority rank for age & gender diversity?
Gender ratio at The Cleaning Authority: 52.6% Male and 47.4% Female. Age ratio at The Cleaning Authority: 16-20: 1%, 21-30: 34%, 31-40: 13%, 41-50: 24%, 51-60: 23%, 60+: 5%. The Cleaning Authority rates - 4.4% more female than the industry average. Most The Cleaning Authority employees are 21-30, which is on par with the industry median age range.
You comment as
What are the top roles at The Cleaning Authority?
Top roles of The Cleaning Authority: Owner, House Cleaner, Housekeeper, Franchise Owner, Cleaner. The top role at The Cleaning Authority is Owner.
You comment as
Owner
House Cleaner
Housekeeper
Franchise Owner
Cleaner

Career advancement

How does The Cleaning Authority rank for career advancement?
Career advancement at The Cleaning Authority: very low. The Cleaning Authority ranks very low for career advancement which is same as the industry average.
You comment as
What companies do The Cleaning Authority employees go on to work at?
Future employers of The Cleaning Authority: 18/8 Fine Men's Salons, Acceptance Now, Amazon, Applebee's Neighborhood Grill + Bar, Apria Healthcare. People who work at The Cleaning Authority most typically go on to work for the 18/8 Fine Men's Salons.
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18/8 Fine Men's Salons
Acceptance Now
Amazon
Applebee's Neighborhood Grill + Bar
Apria Healthcare

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The Cleaning Authority Reviews and Ratings

Have some insight of The Cleaning Authority?
Get the scoop on what others who have experience with The Cleaning Authority think of working there or join the conversation by leaving a review.
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Trainer
Duluth, GA - February 3, 2022
Crappy place
1.0
Ratings
1
Professional growth
1
Salary & Benefits
1
Work-Life balance
1
Recognition & Support
1
Culture and Values
Female Management flirting with workers the rich owner doesnt care about life situations like flat tire or med emergency the pay sucks they charge 150 and up per house and we get 20 bucks of that

Pros and Cons
Meeting cool people
Crappy place to be and stop asking me about this company
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Housekeeper Cleaner
Duluth, GA - February 1, 2022
Demotivating workplace
1.2
Ratings
2
Professional growth
1
Salary & Benefits
1
Work-Life balance
1
Recognition & Support
1
Culture and Values
I dont have anything nice to say except i met a couple nice ladies while working there but i truly hated working for them and they didnt care about the employee or their family issues

Pros and Cons
Learned some tricks to clean bathroom
Everything
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Housekeeper Cleaner
Des Moines, IA - August 11, 2021
Not bad if you want to stick with cleaning
3.4
Ratings
3
Professional growth
3
Salary & Benefits
4
Work-Life balance
3
Recognition & Support
4
Culture and Values
This was a good job and some if the people were great to work with. The manager was good to work for and they tried to be fair to everyone and help them improve within the company. Unfortunately cleaning was not meant for everyone.

Pros and Cons
Good cleaning experience and knowledge
Use your own vehicle with little to no compensation
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Discussion about The Cleaning Authority

Want to know more about The Cleaning Authority?
Share your thoughts and ideas about The Cleaning Authority with others in our community.
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What’s the gender distribution at The Cleaning Authority?
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Sophie Hayes3 years ago
47.4% female, 52.6% male.
You comment as
What year was The Cleaning Authority founded?
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Liam Brown3 years ago
1977.
You comment as
What industry does The Cleaning Authority operate in?
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Liam Brown3 years ago
Customer Service.
You comment as
What is the annual revenue of The Cleaning Authority?
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Benjamin Gardner3 years ago
$1m to $5m.
You comment as
How long do people usually work for The Cleaning Authority?
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Isabella Holmes3 years ago
4-8 year(s).
You comment as
What size of companies did The Cleaning Authority employees used to work for?
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Liam Brown3 years ago
Most worked for large businesses before.
You comment as
what are the chances of career advancement at The Cleaning Authority?
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Isabella Holmes3 years ago
very low.
You comment as
who are employees usually hired by after leaving The Cleaning Authority?
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Sophie Hayes3 years ago
by one of these businesses: 18/8 Fine Men's Salons, Acceptance Now, Amazon, Applebee's Neighborhood Grill + Bar, Apria Healthcare, Authority Brands, Mary Kay, New Growth Press
You comment as
Who are the top previous employers of The Cleaning Authority employees?
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Benjamin Gardner3 years ago
About Faces Entertainers, About Faces Entertainment, ACS Services, AFGE, Family Dollar, G1440, McDonald's, Starbucks.
You comment as
How old are The Cleaning Authority’s employees in general?
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Isabella Holmes3 years ago
around 21-30.
You comment as
Where did most of The Cleaning Authority employees go to school?
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Liam Brown3 years ago
Anne Arundel Community College, Penn State University, The University of Texas at Austin, Towson University, University of Phoenix-Utah.
You comment as
Has The Cleaning Authority ever promoted you during your career there?
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9 months ago
NO
You comment as
The previous company i worked for was terrible,work life balance is null.So i'm wondering this company would be better than there.
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10 months ago
Easy to get along
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10 months ago
Nice working atmosphere
You comment as
Mgmt understands my needs as long as i communicate them fairly for the needs of the job and my family.😊
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11 months ago
Management is pretty understanding and i never faced any problem
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11 months ago
They do everything to help you out and i like this approach from them🙂
You comment as
My pay and benefits at The Cleaning Authority are seriously great compared to fast food, of retail.
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10 months ago
What perks do they offer ?
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10 months ago
They pay you well and their perks and salaries are better than market rates
You comment as
As a long time employee, I've seen us grow through the pandemic like no other. We deliver a service that customers are happy with and satisfied.
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11 months ago
They made sure than that growth impact is passed on to the employees as well
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11 months ago
My experience with them is great so far
You comment as
They are also understanding of time off requests and value employee personal commitments as well
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11 months ago
Employees are treated as human and are valued😊
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11 months ago
I am satisfied working for them👍
You comment as
TCA is nice. The cleaning process seems like a lot to remember, but it makes sense once you get the hang of it
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11 months ago
Love the work environment and culture here🙂
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11 months ago
and How much time does it take to get used to it?
You comment as
I enjoyed this job at first. Now this has become too stressful for me
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10 months ago
My experience since the start has been good. During covid however times were real tough on all of us. But post covid the org recovered quickly and we've gained back our momentum❤
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10 months ago
My experience with the company was good but the behavior of client was very rude.🙄
You comment as
Growth and advancement prospects are not as good as i would have liked it.
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10 months ago
There are growth prospects but growth is very slow here😊
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10 months ago
My experience with them is not so great🙂
You comment as
How long is the hiring process here ?🤔
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11 months ago
It depends on the position they are hiring for
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11 months ago
HR is professional and their processes are very swift🙂
You comment as
It never gets boring! It’s managed by some of the best people Ive had the pleasure of working for
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10 months ago
Co workers are nice here and working is fun🙂
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10 months ago
Every day you meet some new people and that is the fun part here
You comment as
The work keeps me moving all day and I like that. I also don't have to work nights or weekends so I get time with my friends and family.🙂
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10 months ago
work life balance is great here and nothing to worry about👍
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10 months ago
I have worked for 2 years with them and i never have to worry about the work
You comment as
This job makes me feel like I'm making people’s day a bit brighter, and I love that.
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11 months ago
Working here gives me satisfaction
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11 months ago
I always wanted to work in this industry and so far it is going great for me
You comment as
I feel very productive and accomplished at the end of each day cleaning as well as feel good about making people happy with their clean homes.
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11 months ago
Working here gives me internal satisfaction
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11 months ago
Work is easy and simple and there is nothing to be worried about🙂
You comment as
Our managers provide us with all the needed equipment and supplies for the job.😊
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11 months ago
My experience with them is great and i have learned a lot from them
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11 months ago
That is one thing about them. they make sure employees are well equipped
You comment as
The only thing I didn't like is that you will not make a lot of hours
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11 months ago
I needed extra hours and they were kind enough to adjust me😊
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11 months ago
Have you told this to your manager?
You comment as
My day goes by very fast. I enjoy the partner I’m always with. We have a lot of consistent houses which makes it easier
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10 months ago
To know your work is very important🙂
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10 months ago
Work environment is great and you love the positive work environment
You comment as
I've enjoyed every level of work at this job and it has taught me very valuable work ethic.
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10 months ago
They are professional when it comes to work
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10 months ago
work ethics are really strong and that is great😊
You comment as
The workplace culture is very supportive. Everyone at TCA is excited to see their teammates thrive.
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11 months ago
Work environment encourages employee to promote and help each other
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11 months ago
My manager always encouraged me to advance and grow at work😊
You comment as
They are understaffed so they have overbooked houses and put too much weight on the employees.
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11 months ago
They over book and then employees are overburdened
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11 months ago
If this is the case then it must be stopped
You comment as
I don't like the uniform 😭 can't they change the design atleast
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11 months ago
A uniform is like a uniform. You expect them to give you gucci designs ?
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11 months ago
Trust me it is better than many places
You comment as
Hard work doesn't go unnoticed, they appreciate and reward their employees
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10 months ago
They reward and compensate their employees for their efforts
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10 months ago
My manager always encouraged me to work hard😊
You comment as
They didn't do drug test during my hiring process. While almost all companies do.
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11 months ago
Yes they don't. But they are strict about drug abuse in the office.
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11 months ago
Umm.. i found it strange too. But because they're strict about it in the office. It doesn't bother me
You comment as
Great place of work! 🙂 Weekends off, holidays off, nights off. Even your birthday is paid day off.
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10 months ago
I have not over worked here that is great
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10 months ago
They do not bother you after working hours😊
You comment as
I love my job because I don't have to sit behind a desk all day and get to wear comfortable clothes!😊
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10 months ago
You must be some one who want to work all the times🙂
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10 months ago
Work is ok and you will start enjoying after some time👍
You comment as
There is potential to make a lot of money if you want to work long hours.
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10 months ago
I needed some money to meet my expenses and i requested for some extra hours and my manager was accommodating 😊
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10 months ago
Love the work environment and culture here
You comment as
Do they have part time work opportunities??
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11 months ago
My experience as part time employee was good😊
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11 months ago
Lot of my co workers are part time employees
You comment as
Sometimes you get a bad schedule and end up driving a lot of the day but it is part of the job
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10 months ago
some days are not as one want but that is not a routine
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10 months ago
I think employees these days are needed to be bit more patient
You comment as
The flexibility and understanding made it such a good work experience for me
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11 months ago
My manager always understood my position and i am thankful to him for that
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11 months ago
Having such a supportive culture makes your work lot easier
You comment as
I love coming to work and interacting with my teams, i made some good friends at work
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10 months ago
They make sure employees are not exploited 🙂
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10 months ago
Same experience for me as well😊
You comment as
This is a great place for those seeking some extra cash, since you are always given the chance to work overtime
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11 months ago
My manager is very accommodating and he never let me down😊
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11 months ago
I needed some extra money to meet my expenses and it was great 🙂
You comment as
The schedule flexibility is perfect for employees attending school. and single parents.
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11 months ago
Mostly it depends on your manager😊
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11 months ago
My manager was very accomodating
You comment as
The owners of the business are fair and give you all of the tools you need to succeed.
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10 months ago
They give employees the tools to perform their work😊
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10 months ago
In my opinion they are one of the few employers that prepare employees well for the job🙂
You comment as
They have a nice rewards program for employees and i would recommend them to make this more fair and open
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11 months ago
They are fair to their employees
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11 months ago
I have no complaints 😊
You comment as
The owner really cares about her employees as well as the clients we work for and that makes me feel good about what I do everyday.😊
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10 months ago
My owner is very helping and he never let me down
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10 months ago
Love the work culture and over all work environment they have for employees
You comment as
I've been working with the company since January, since I e been with the company I've learned how to become a professional cleaner.😊
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11 months ago
You will not get bored attending their training programs
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11 months ago
My team mate helped me a lot and taught me some the skills🙂
You comment as
I’ve been offered rides home many times when I didnt have one. And people have even bought me food before when I didnt have enough money
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10 months ago
having such type of co workers are blessing
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10 months ago
My co workers always helped me in finishing my job and same goes for me 😊
You comment as
Employees have self autonomy and typically don't have anyone breathing over our shoulder on a regular basis
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10 months ago
That makes work lot more easier 😊
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10 months ago
I face the problem with my previous employer as always interrupted me
You comment as
Staff always have opportunity to grow with the company which isn't always an option in some jobs
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A year ago
I got my first promotion in my first year and i think that is very encouraging 😊
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A year ago
My experience with them is not so great uptill now🙂
You comment as
The company is pretty flexible with scheduling and always have the extra hours if you want them🙂
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A year ago
If you request for extra hours they will make sure to accomodate you
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A year ago
How often do they accommodate you to work extra hours?
You comment as
The people are easy to work with and you don't have to worry about not having hours. I was able to make a minimum of over $500 weekly🙂
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11 months ago
If u want to work hard there are lot of opportunities for you to earn some extra money😊
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10 months ago
They pay u decent for your efforts
You comment as
It’s fast paced and extremely satisfying work to do. The pay is awesome not to mention the incentives and holiday pay!
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11 months ago
My experience of working here is not bad
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11 months ago
They won't disturb you after working hours and you can enjoy time with your kids and family
You comment as
They understand life throws you some curve balls and they help you through it. They are like family to me
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10 months ago
Management is great here😊
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10 months ago
Not a lot of managers and employers think like that
You comment as
Been a part of TCA for about 4 months now and I can honestly say that I have never worked in a such positive and great environment👍
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10 months ago
Co workers are ready to support you😊
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10 months ago
I think working here is a experience for me
You comment as
Workforce is diverse and you enjoy working here with people from different backgrounds
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11 months ago
Yes, workforce is diverse and it is a nice experience😊
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11 months ago
You learn a lot working with people with different backgrounds🙂
You comment as
Some time i feel there is not a lot of focus on employee training and that is affecting the quality of services.😒
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10 months ago
They have no proper training for new employees
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10 months ago
You have to learn while on job
You comment as
I have learned better cleaning skills, time management, and teamwork. The office is a friendly place to work and everyone is respectful toward each other😊
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10 months ago
work place is super friendly and there is nothing to complain about🙂
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10 months ago
Employees give respect to each other and i think that is great
You comment as
You can meet new employees and make lasting friendships or new costumers you get to see regularly and make connections with
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10 months ago