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Training Manager job

Grand Sierra Resort and Casino jobs

Company

Salary

Skills

Company Description

Grand Sierra is a Resort and Casina in the US. This resort has 1,990 guest rooms and suites and 10 restaurants. They are founded in 1978 in Nevada, United States. They have luxury rooms and suites to accommodate their guests and world-class chefs to deliver guests with the best food. They have all the facilities that anyone can need to enjoy a holiday or stay a peaceful night. They have a casino floor at 100,000 square feet. Grand Sierra is on a mission to become the region’s most respected gaming company. There are different job opportunities in different fields at Grand Sierra. They need talented and passionate workers to join them. They give benefits like Complete health coverage, retirement benefits, discounts, and much more.

Job Description

**ESSENTIAL DUTIES & RESPONSIBILITIES:** * Direct and train all team members. Track and record as required * Manage daily quality of service, develop and implement specific Sequence of Service for each location * Inspect and manage equipment to maintain working order * Run reports as requested * Input all requests and build all menus for all locations as needed * Communicate with all support departments to insure quality is maintained * Monitor staff performance, product quality and production flow. Foster improvements where needed * Direct staff in proper job functions and proper guest interaction. Inspect proficiency of all users and coach as required * Develop and implement training manual for each location to utilize for training * Attend and participate in all scheduled meetings * Other duties as required **QUALIFICATIONS:** * 2-4 years using InfoGenesis or Micros Point of Sale Systems in high volume environment with multiple locations * 1 plus year of Trainer experience in restaurant or retail stores with high volume * Information Technology background utilizing back office systems **EDUCATION:** * High School Diploma, BS Information Technology *Location:* GSR&C; *Age Requirement:* Must be 21 years or Over *# of openings:* 1
Estimated annual salary
$44,302
average
Minimum
$34,711
Maximum
$69,650

TASKS

  • Analyze training needs to develop new training programs or modify and improve existing programs.
  • Evaluate instructor performance and the effectiveness of training programs, providing recommendations for improvement.
  • Plan, develop, and provide training and staff development programs, using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops.
  • Prepare training budget for department or organization.

SKILLS

  • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • WritingCommunicating effectively in writing as appropriate for the needs of the audience.
  • SpeakingTalking to others to convey information effectively.

KNOWLEDGE

  • Administration and ManagementKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • ClericalKnowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Personnel and Human ResourcesKnowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

Grand Sierra Resort and Casino

Type

Company - Private

Size

Large

Revenue

$100M to $500M

Location

Multiple locations

Industry

Hospitality/Travel

Founded

2006

CEO

Alex Meruelo

Job Filters

FILTER JOBS
Housekeeping HelperGrand Sierra Resort and CasinoReno, NV
**SUMMARY** The Housekeeping Helper performs duties related to the removal of soiled linen/towels and bagging trash. Results oriented, hands-on professional with the ability to deal effectively and interact well with the customers and employees. Must have...Read more
RV Park Attendant/Front Desk AgentGrand Sierra Resort and CasinoReno, NV
$13/hour RV and $14/hour Front Desk. **Summary: ** Register and checkout guests. Maintain guest accounts to ensure current/correct information at all times. Perform audit on all front desk activities. Answer telephones. Communicate with other departments...Read more
Front Desk AgentGrand Sierra Resort and CasinoReno, NV
## **ESSENTIAL DUTIES AND RESPONSIBILITIES** include the following. Other duties may be assigned. * Organize, confirm and process guest check-ins/check-outs and adapt for any changes * Secure payment, verifying and adjusting billing as needed * Perform...Read more
Spa Host - Female - Full-Time $11.00 + TipsGrand Sierra Resort and CasinoReno, NV
The Grand Sierra Resort Spa Department is seeking a talented and qualified individual to serve as a Spa Host. The applicant should have previous Spa experience. Candidate must have proven organizational skills, exceptional guest service, problem solving...Read more
Grand Adventure Land/AttendantGrand Sierra Resort and CasinoReno, NV
**SUMMARY** The GAL Attendant must provide customers with prompt, efficient, courteous service. Obtain maximum utilization of games through efficient control of the flow of customers. **ESSENTIAL DUTIES AND RESPONSIBILITIES: _Primary duties and...Read more

Closed Job Filters

FILTER JOBS
General EngineerGrand Sierra Resort and CasinoReno, NV
Description: ESSENTIAL DUTIES AND RESPONSIBILITIES: Primary duties and responsibilities include, but are not limited to, the following: Believe and demonstrate through their work the GSR Vision andRead more
Accounts Payable Assistant ManagerGrand Sierra Resort and CasinoReno, NV
JOB SUMMARY: Responsible for accounts payable functions within the Finance department, instrumental in insuring the timely and accurate perpetration of invoicing and payments for all vendors, monthRead more
Sales ManagerGrand Sierra Resort and CasinoReno, NV
ESSENTIAL DUTIES AND RESPONSIBILITIES: Primary duties and responsibilities include, but are not limited to, the following: * Believe and demonstrate the GSR Vision and Mission Statement. * Sells roomsRead more
Starbucks ManagerGrand Sierra Resort and CasinoReno, NV
SUMMARY Review Starbucks business volume, customer service & operational issues. On the job training of staff members and ensure standards area met. Reinforce the policy, procedure and standards withRead more
OfficeGrand Sierra Resort and CasinoReno, NV
The K9 Handler will utilize their knowledge and expertise in the training and handling of a certified explosive detection K9 partner to conduct property sweeps to locate suspicious packages or objectsRead more
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