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Training Specialist job

Carrier EnterpriseCharlotte, NC
Carrier Enterprise jobs

Company

Salary

Skills

Benefits

Job Description

Carrier Enterprise is looking for a dynamic individual who will work to develop employee training programs to support the transformation of our Company through people. This position will assist in defining and implementing strategies that create an exciting, sustainable, learning environment while ensuring we work toward improving knowledge, skills, and behaviors that are needed to develop our people and ultimately change the customer experience. Reporting to the Vice President of Human Resources, the Training Specialist will consult with stakeholders and other senior management to determine the learning needs of employees required to exceed customers' expectations. S/he will also assist in overseeing the development of the training curriculum, training programs and delivery mediums, as well as the implementation of learning strategies that drive performance based results. JOB RESPONSIBILITIES * Assist in creating and developing the company wide training strategy * Creating, implementing and maintaining training curricula and programs for a variety of mediums including classroom, one on one, and web based/technology assisted delivery * Regularly interacting with regional and functional resources in a wide-spread multi-state environment * Delivering on a functional learning and development strategy to maximize learning solutions across Carrier Enterprise * Oversee the delivery of training programs including measuring overall training effectiveness * Maintaining current knowledge of best practices in learning and development solutions, industry practices, and implementation solutions * Manage projects through all phases including planning, resourcing and communication * Ensure deliverables are aligned with the expectations of the organization * Act as subject matter expert on cross functional teams Carrier Enterprise is an Equal Opportunity Employer. CE offers a competitive total pay (plus bonus on sales incentives) and benefits package inclusive of health, dental, vision, life insurance and 401(k). The ideal candidate will demonstrate flexibility, teamwork, and have the ability to work well in a matrixed environment. Accordingly, critical success factors will include the ability to develop partnerships within business units and functional areas and identify trends which may present opportunities or reflect gaps in the learning and development capabilities. The ideal candidate will also have strong facilitation skills including the ability to quickly gain credibility with learners. JOB REQUIREMENTS * Bachelor's degree in Business, HR, Organizational Leadership or similar * Must have 3-5+ years' experience as a Training Specialist or Coordinator in a corporate environment * Previous experience with learning management systems * Knowledge of instructional design and training techniques * At least one year with e-learning, social, and informal learning methodologies * Excellent knowledge of adult learning styles and training principles, techniques, and tools * Excellent written and verbal communication skills * Excellent logistic management abilities (organization, planning, time management) * Creative and innovative to bring new ideas to training methodologies * Organized with ability to handle multiple priorities * Occasional travel
Estimated annual salary
$62,000
average
Minimum
$43,049
Maximum
$78,962

TASKS

  • Assess training needs through surveys, interviews with employees, focus groups, or consultation with managers, instructors, or customer representatives.
  • Design, plan, organize, or direct orientation and training programs for employees or customers.
  • Offer specific training programs to help workers maintain or improve job skills.
  • Present information using a variety of instructional techniques or formats, such as role playing, simulations, team exercises, group discussions, videos, or lectures.

SKILLS

  • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • WritingCommunicating effectively in writing as appropriate for the needs of the audience.
  • SpeakingTalking to others to convey information effectively.

KNOWLEDGE

  • Administration and ManagementKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Personnel and Human ResourcesKnowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
  • PsychologyKnowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
401K PlanHealth Insurance
Vision InsuranceDental Insurance
Life Insurance

Carrier Enterprise

Type

Company - Public

Size

Large

Revenue

$100M to $500M

Location

4300 Golf Acres DriveCharlotte, NC, 28208and others

Industry

Manufacturing/Mechanical/Mining
Construction/Facilities/Trades

Founded

2001

CEO

John Bartro

Job Filters

Warehouse/ Forklift Driver-2nd ShiftCarrier EnterpriseHanover, MD
We currently have an exciting opportunity for a 2nd Shift (3:00PM - 11:30PM) Warehouse Associate at our Hanover, MD location.* Stores materials/equipment* Upholds environmental health and safety standards* Works closely with internal customers Store...Read more
HVAC Account ManagerCarrier EnterpriseBeaumont, TX
Job Requirements: Generate additional sales in assigned territory Be primary point of contact and build long term relationships with customers Develop a trusted advisor relationship with key accounts and primary stakeholders Analyze the territory, develop...Read more
Customer Service RepresentativeCarrier EnterpriseSan Francisco, CA
Customer Service Representative Carrier Enterprise, LLC is a joint venture between Watsco, Inc. and Carrier Corporation. Carrier Enterprise sells and distributes Carrier, Bryant and Payne residential and light commercial Heating, Ventilation and Air...Read more
Sales Center AssociateCarrier EnterpriseOcala, FL
CE Florida currently has an exciting HVAC Counter Sales Associate opportunity at our Ocala Fl location. Company Website: www.carrierenterprise.com SUMMARY The Counter Sales Associate is responsible for promoting our entire line of HVAC products (parts...Read more
Assistant Store Branch ManagerCarrier EnterpriseHouston, TX
Job Responsibilities: Assist Sales Center Manager with daily management of store operations and achieve established sales and profitability goals as prescribed by regional leadership. Manages Warehouse Operations, including safety, shipping, receiving and...Read more

Closed Job Filters

Director of Warehousing and LogisticsCarrier EnterpriseWest Caldwell, NJ
The Northeast Region of Carrier Enterprise currently has a Director of Warehousing and Logistics position open. This position will be based in West Caldwell, NJ. This role will oversee regionalRead more
Lead Customer Service RepresentativeCarrier EnterpriseRaleigh, NC
Carrier Enterprise is dedicated to providing Comfort Excellence to the HVAC/R industry. Our vision for Carrier Enterprise is simple...to become a world-class distribution company and achieveRead more
Sales Center ManagerCarrier EnterpriseHickory, NC
We're searching for a dynamic Sales Center Manager for our Hickory, NC location. The person in this position will be responsible for our day to day store operations as well as the financialRead more
Customer Assurance ManagerCarrier EnterpriseGreenville, SC
Carrier Enterprise sells residential and light commercial Heating, Ventilation and Air Conditioning (HVAC) products, parts and supplies through dealers. Our dealers are independent companies thatRead more
Training SpecialistCarrier EnterpriseCharlotte, NC
Carrier Enterprise is looking for a dynamic individual who will work to develop employee training programs to support the transformation of our Company through people. This position will assist inRead more
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