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Unified Communications Engineer job

SabreSouthlake, TX
Sabre jobs

Company

Skills

Company Description

Saber's technology is a tech company that is ranked at the focal point of the travel business. Their foundation interfaces individuals with encounters that matter in their lives, and powers almost US$8 trillion travel industry. Their innovation and information-driven arrangements help their hotel, airline, travel agency & corporate customers develop their organizations and change the travel experience. Throughout the long term, they have formed and modernized the travel business. The company spearheaded corporate booking tools, online travel agencies, revenue management, web & mobile itinerary tools, etc. Their travel commercial center transacts more than US$120 billion of travel spend each year. The company specializes in Travel, IT / Technology, Aviation / Airline, Hotels, GDS, Travel Agencies, Mobile solutions, Corporate Travel, Business Travel, & Technology. They hire seasoned staff members who are paid nicely.

Job Description

Req ID: 50808

Job Family: Information Technology/Software Development

Sabre is the global leader in innovative technology that leads the travel industry. We are always looking for bright and driven people who have a penchant for technology and want to hone their skills. If you are interested in challenging work, being part of a global team, and solving complex problems through technology, business intelligence and analytics, and Agile practices - then Sabre is right for you! It is our people who develop and deliver powerful solutions that meet the current and future needs for our airline, hotel, and travel agency customers.

Job Description

The O365 Unified Communications (UC) Operations Engineer is primarily responsible for implementations and supporting operations for a new Microsoft Teams environment at Sabre. This includes all aspects of managing Teams and Direct Routing services in O365, audio and video conferencing, and proactive monitoring using call quality dashboards. The role will also support other O365 collaboration tools, room-based Audio / Video systems and some desktop services tools in an operational capacity.
Key Responsibilities:
Support the Microsoft Teams Direct Routing voice deployment across global office locations
Partner with vendors to proactively troubleshoot operational issues throughout the deployment and steady state
Manage cert and production changes for Microsoft Teams and other O365 products
Analyze and report call analytics using the Call Quality Dashboard
Proactively monitor and manage Microsoft Teams Rooms Systems
Deploy and test voice and video hardware in a lab environment
Help analyze, define and recommend UC service improvements
Engage with peers to help adoption of Microsoft Teams
Manage the CMDB within Service Now for O365 and corresponding services and hardware
Manage global telecommunication circuit inventory
Establish, maintain and promote engineering documentation standards
Support Distributed File systems, SCCM and Cyber Ark services

Job Requirements

Essential Experience and Technical Skills:
7+ years Skype for Business experience and recent experience with Microsoft Teams
7+ years engineering experience with AudioCodes or Ribbon hardware
VoiP codec, SIP, SCCP, H.323, ISDN, TDM and QoS experience
Advanced understanding of LAN/WAN and call routing
5+ years Skype or Teams Room Systems engineering and implementation experience
5+ years using PowerShell scripting
Managing Microsoft support cases
O365 Exchange, SharePoint, OneDrive and Azure product knowledge
Configuration and administrative experience of Active Directory
Desired knowledge of Cisco voice and video conferencing solutions
Desired knowledge of Webex conferencing services
Desired understanding of the wider Microsoft product stack including Office 365
Bachelor s Degree in Computer Science or equivalent

#LI-SABRE

Reasonable Accommodation

Sabre is committed to working with and providing reasonable accommodation to applicants with disabilities. Applicants applying for a Sabre position with a disability who require a reasonable accommodation for any part of the application or hiring process may contact Sabre's Compliance Office at ...@sabre.com.

Affirmative Action

Sabre is an equal employment opportunity/affirmative action employer and is committed to providing equal employment opportunities to minorities, females, veterans, and disabled individuals. EEO IS THE LAW

Stay connected with Sabre Careers

Associated topics: electrical engineer, engineer, osp, repair, soc, system analyst, system engineer, test, test engineer, voip

TASKS

  • Develop or recommend network security measures, such as firewalls, network security audits, or automated security probes.
  • Develop disaster recovery plans.
  • Monitor and analyze network performance and reports on data input or output to detect problems, identify inefficient use of computer resources, or perform capacity planning.
  • Coordinate network or design activities with designers of associated networks.

SKILLS

  • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • WritingCommunicating effectively in writing as appropriate for the needs of the audience.
  • SpeakingTalking to others to convey information effectively.

KNOWLEDGE

  • Computers and ElectronicsKnowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
  • Engineering and TechnologyKnowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
  • DesignKnowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
  • MathematicsKnowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

Sabre

Type

Company - Public

Size

Large

Revenue

$2B to $5B

Location

3150 Sabre Dr.Southlake, TX, 76092and others

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Account Manager - RadixxSabreSouthlake, TX
Req ID: 51241 Job Family: Sales Sabre is the global leader in innovative technology that leads the travel industry. We are always looking for bright and driven people who have a penchant forRead more
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Req ID: 51060 Job Family: Sales Sabre is the global leader in innovative technology that leads the travel industry. We are always looking for bright and driven people who have a penchant forRead more
Recognized as technical expert by internal and external peers. Develops, codes, tests and debugs new highly complex software solutions or enhancements to existing software in a maintenance capacity.Read more
Req ID: 50858 Job Family: Intern Sabre is the global leader in innovative technology that leads the travel industry. We are always looking for bright and driven people who have a penchant forRead more
Req ID: 48863 Job Family: Production and Project Management � Sabre is the global leader in innovative technology that leads the travel industry. We are always looking for bright and drivenRead more
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