US-Manager job

AppleSalem, NH
Apple jobs

Company

Salary

Skills

Company Description

Cupertino, California-based Apple designs, manufactures, and markets mobile communication and media devices, computers, and various related software (the Mac, iPhone, iPad, and Apple Watch, iTunes, the App Store, Apple Music, and several other). Apple is committed to make the best products in the market, creating solutions that serve everyone. Apple celebrates inclusion and diversity, and believes in the power of an accepting culture. Strengthening its commitment to leave the world better than we found it, Apple has been supporting underserved schools in the US as part of ConnectED, pledging $100 million of teaching and learning solutions since 2014. Environmental sustainability is also at the forefront of the Apple core values - it strives to develop products that make the least environmental impact. At Apple you can take advantage of health and wellness resources and time-away programs including the option to buy Apple stock at a discount, charity events, reimbursement for continuing your education, and special employee pricings on Apple products.

Job Description

Summary
Keeping an Apple Store thriving requires a diverse set of leadership skills, and as a Manager, you’re a master of them all. In the store’s fast-paced, dynamic environment, you exhibit composure as you learn from each new challenge. You build and inspire high-performing teams of unique individuals who deliver positive experiences for customers as they learn, shop, and get support. Most importantly, you share the Apple vision with employees and customers.
Proven ability to drive amazing customer experiences — and results — through team development.
Experience with diplomatically managing multiple commitments to customers, staff, and operations.
Ability to adapt to challenges while remaining calm in a constantly changing retail environment.
As a Manager, you're responsible for inspiring your team to create ownership opportunities for customers on the sales floor. Elsewhere, you guide the talent that provides technical support and training, while working in partnership with the business team. And behind the scenes, you oversee operations such as inventory and visual merchandising. You actively build your teams - hiring, training, and developing team members in all these disciplines and more. Supporting Apple simplicity is a complex job, and you make it look easy.

Additional Requirements
  • You have demonstrated leadership ability with at least five years of experience in a customer-facing sales setting.
  • Cross-industry experience is welcome.
  • You have a passion for learning about Apple technology and products.
  • Multilingual ability is a plus.
  • You’ll need to be flexible with your schedule. Your work hours will be based on business needs.
Estimated annual salary
$87,911
average
Minimum
$44,047
Maximum
$147,593

TASKS

  • Review processing schedules or production orders to make decisions concerning inventory requirements, staffing requirements, work procedures, or duty assignments, considering budgetary limitations and time constraints.
  • Direct or coordinate production, processing, distribution, or marketing activities of industrial organizations.
  • Develop or implement production tracking or quality control systems, analyzing production, quality control, maintenance, or other operational reports to detect production problems.
  • Review operations and confer with technical or administrative staff to resolve production or processing problems.

SKILLS

  • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • WritingCommunicating effectively in writing as appropriate for the needs of the audience.
  • SpeakingTalking to others to convey information effectively.

KNOWLEDGE

  • Administration and ManagementKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • ClericalKnowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Personnel and Human ResourcesKnowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

Apple

Type

Company - Public

Size

Small

Revenue

$5M to $10M

Location

Multiple locations

Industry

Retail

Founded

1976

CEO

Tim Cook

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