Job Description

UTILITY-ICE ATTENDANT-Casino Food Gaming Floor

Casino, 5485 Casino Way, El Cajon, California, United States of America Req #13473

Tuesday, May 2, 2023

The ancestors of the Sycuan Band of the Kumeyaay Nation existed many centuries ago as a community of people…a Tribe living together, farming, hunting and fishing to survive.Much has changed since that time. Today the Sycuan Tribe governs its Reservation, owns and operates a Casino and a Golf Resort, and owns a number of other business ventures in the San Diego Region. One attribute that remains unchanged, however, is Sycuan's sense of community. Sycuan is more than just a business. Sycuan is a community of people working together toward a common goal. Whether you work in our state-of-the-art Casino, our beautiful Resort, or become a staff member in our Tribal Government division, you will be part of the Sycuan family.

Job Purpose:

Provides ice and stocks supplies in drink stations

Job Duties and Responsibilities:

(Note: Duties and responsibilities may be added, deleted or changed at the sole discretion of Sycuan Management at any time.)

Ensures adequate supply of ice in drink stations by delivering ice and filling beverage machines.
Ensures beverage stations are stocked and clean by completing and submitting supply requisitions, placing delivered water, cups and condiments in beverage stations, ice machines, and counters, and removing cardboard and trash according to established procedures.
Promotes guest relations by greeting guests in a friendly and courteous manner, offering appropriate information , product knowledge, knowledge of up to date promotional contests, and giveaways, and giving any needed assistance.

Job Specifications:

Education and Experience:

Essential:

County of San Diego ServSafe Food handler's card

Desirable:

Guest or Hospitality Service experience
Concession experience
Casino experience

Skills and Knowledge:

Essential:

Ability to interact effectively with guests and team members
Ability to stand and walk for up to eight hours at a time
Ability to complete forms and documents
Ability to appear for work on time
Ability to work in a smoking environment
Ability to communicate effectively in the English language
Ability to maintain professionalism and composure
Ability to understand verbal directives and written instructions
Ability to accept constructive criticism
Ability to routinely lift and carry 50 pounds
Ability to bend, stoop, push and pull

Desirable:

Multi-lingual

Supervisory/ Managerial Accountability:

Direct: None

Indirect: None

If you enjoy being part of a community dedicated to creating a memorable guest experience, we invite you to explore career opportunities with Sycuan and join our winning team!

Other details

Pay Type Hourly
Employment Indicator TIP POOL

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Casino, 5485 Casino Way, El Cajon, California, United States of America

This job was posted on Thu Aug 24 2023 and expired on Mon Sep 04 2023.

Minimum $22K /yr

$29K /yr Average

Maximum $36K /yr

Tasks

Sell tickets and collect fees from customers.

Sell and serve refreshments to customers.

Record details of attendance, sales, receipts, reservations, or repair activities.

Provide information about facilities, entertainment options, and rules and regulations.

Direct patrons to rides, seats, or attractions.

Monitor activities to ensure adherence to rules and safety procedures, or arrange for the removal of unruly patrons.

Clean sporting equipment, vehicles, rides, booths, facilities, or grounds.

Keep informed of shut-down and emergency evacuation procedures.

Operate machines to clean, smooth, and prepare the ice surfaces of rinks for activities such as skating, hockey, or curling.

Operate, drive, or explain the use of mechanical riding devices or other automatic equipment in amusement parks, carnivals, or recreation areas.

Provide assistance to patrons entering or exiting amusement rides, boats, or ski lifts, or mounting or dismounting animals.

Rent, sell, or issue sporting equipment and supplies, such as bowling shoes, golf balls, swimming suits, or beach chairs.

Fasten safety devices for patrons, or provide them with directions for fastening devices.

Tend amusement booths in parks, carnivals, or stadiums, performing duties such as conducting games, photographing patrons, or awarding prizes.

Verify, collect, or punch tickets before admitting patrons to venues such as amusement parks and rides.

Inspect equipment to detect wear and damage and perform minor repairs, adjustments or maintenance tasks such as oiling parts.

Maintain inventories of equipment, storing and retrieving items and assembling and disassembling equipment as necessary.

Announce or describe amusement park attractions to patrons to entice customers to games and other entertainment.

Schedule the use of recreation facilities, such as golf courses, tennis courts, bowling alleys, or softball diamonds.

Skills

Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Speaking - Talking to others to convey information effectively.

Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.

Service Orientation - Actively looking for ways to help people.

Knowledge

Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.

Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.