Valet Supervisor job

Grand Sierra Resort and Casino jobs

Company

Salary

Skills

Company Description

Grand Sierra is a Resort and Casina in the US. This resort has 1,990 guest rooms and suites and 10 restaurants. They are founded in 1978 in Nevada, United States. They have luxury rooms and suites to accommodate their guests and world-class chefs to deliver guests with the best food. They have all the facilities that anyone can need to enjoy a holiday or stay a peaceful night. They have a casino floor at 100,000 square feet. Grand Sierra is on a mission to become the region’s most respected gaming company. There are different job opportunities in different fields at Grand Sierra. They need talented and passionate workers to join them. They give benefits like Complete health coverage, retirement benefits, discounts, and much more.

Job Description


ESSENTIAL DUTIES AND RESPONSIBILITIES
include the following. Other duties may be assigned .

  • Open hotel main doors and assist guests/visitors entering and leaving the property.
  • Assist guests with opening/closing vehicle doors.
  • Able to communicate parking procedures to guests/visitors.
  • Tag guest vehicle keys with date & time, registration number, make/model, room number or contact number of the guest.
  • Able to effectively park and retrieve guests cars without causing damage to the vehicle.
  • Ability to drive and operate manual and automatic transmission vehicles.
  • Ensure guests are receiving timely service
  • Assist with hiring, training, and coaching an excellent Valet team
  • Ensure the drive lanes and crosswalks are clean of debris or unauthorized vehicles.
  • Ensure Team Members go on break appropriately and that early outs are managed to maintain sufficient staff to handle upcoming business
  • Manage the port to ensure Runners on staff are staged appropriately to meet business needs.
  • Able to provide guests with information regarding property facilities, amenities, services, special events
  • Monitor and direct personal and commercial vehicle traffic on property, including guest vehicles, taxi cabs, limousines, buses and rideshare.
  • Responsible to maintain the security of vehicles, belongings kept inside the car and vehicle keys.
  • Responsible to follow up with guests to ensure their requests or problems have been met to their satisfaction.
  • Document and report all vehicle incidents like damages, accidents, theft, missing articles etc.
  • Report accidents, injuries, and unsafe work conditions to the supervisor or manager.
  • Monitor and maintain safety, security, and cleanliness of parking areas, portico and in the key booth


QUALIFICATIONS

Previous valet experience preferred


EDUCATION

High School Diploma or GED certificate.


LANGUAGE SKILLS

Excellent communication skills both written and oral. Fluent in English language. Must possess interpersonal skills to deal effectively with business contacts and employees at all levels of the company. Must possess a strong attention to detail and presentation skills.

Results oriented, hands-on professional with the ability to deal effectively and interact well with the customers and employees. Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner.


MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, percent, and to create and interpret bar graphs.


REASONING ABILITY

Ability to define problems, collect data, establish facts and draw valid conclusions through decisive judgment. Ability to interpret and follow through on a variety of instructions furnished in written, oral, diagram or schedule form.


CERTIFICATES, LICENSES, REGISTRATION

Must obtain and maintain Alcohol Awareness Card. Must produce driving record from DMV annually to present to management to remain in position.


PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee: must be able to maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees and others. Is regularly required to sit; stand; walk and move through all areas of the casino; speak and hear; use hands to finger, handle, or feel. May reach with hands and arms above shoulder level; bend/stoop, squat, balance, kneel, lift and push/pull. The employee must consistently be able to lift and/or move up to 65 pounds. Specific vision abilities required by this job include close vision, distance visions, color vision, peripheral vision, depth perception, and ability to adjust focus. Must be able to run back and forth to the Valet lot consistently during your shift.

Estimated annual salary
$44,317
average
Minimum
$26,968
Maximum
$72,982

TASKS

  • Enforce safety and sanitation regulations.
  • Direct and coordinate the activities of employees engaged in the production or processing of goods, such as inspectors, machine setters, or fabricators.
  • Confer with other supervisors to coordinate operations and activities within or between departments.
  • Plan and establish work schedules, assignments, and production sequences to meet production goals.

SKILLS

  • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • WritingCommunicating effectively in writing as appropriate for the needs of the audience.
  • SpeakingTalking to others to convey information effectively.

KNOWLEDGE

  • Administration and ManagementKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Personnel and Human ResourcesKnowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
  • Production and ProcessingKnowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
  • Computers and ElectronicsKnowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Grand Sierra Resort and Casino

Type

Company - Private

Size

Large

Revenue

$100M to $500M

Location

Multiple locations

Industry

Hospitality/Travel

Founded

2006

CEO

Alex Meruelo

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