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Vendor Oversight Manager job

Sallie MaeFort Wayne, IN
Sallie Mae jobs

Company

Skills

Benefits

Company Description

Sallie Mae is a company created with great purpose. We provide loans. But what separates us from any other financial institution is that we have a why. We have a purpose. We make the dream of higher education a reality. We do it by being a resource for families who want to save, plan, and pay for college. Our vision, to be a trusted financial partner, inspires us to explore new ways to serve our customers every day. No matter what position you hold at Sallie Mae, you'll have a role in moving us toward that vision.

Over the last 40 years, Sallie Mae has helped more than 34 million Americans pay for college. The same passion we have for helping customers is applied to helping our employees achieve professional and personal growth. With a wide range of opportunities available, we invite you to join our growing team and help students make their dreams of higher education a reality.

Job Description

Vendor Oversight Manager

Indianapolis, IN

Who we are:

Sallie Mae is proud to help Americans aspiring to create the life they wantwhether that means helping them make college happen, or something more. Our colleagues across departments and across the country are united in our passion and our customer-first approach. Whether you want to join a growing company, be part of an agile workforce, or gain new skillsyoure in the right place.

What Youll Contribute:

This position will have day to day responsibility for the development,

maintenance, and execution of the first line of defense controls for all

aspects of the post-default loan sales and third-party recovery compliance

oversight program. The scope of responsibilities includes: provide day to

day compliance expertise to ensure an effective system of regulatory

control exists within the line of business; staying current on the

compliance and regulatory landscape associated with post-default loan sales

and third party recovery compliance oversight program; overseeing,

executing and reporting on the testing and monitoring program, vendor

management playbook and vendor site visits and independently assess whether

the compliance control environment is operating as intended; participate in

all new initiatives or modifications to existing strategies to ensure

compliance with applicable laws and regulations while independently

assessing managements readiness for implementation; Provide management

with reporting on the status and performance of the post-default loan sales

and third-party recovery strategy compliance oversight program.

What You'll Do:

30% - First Line of Defense Testing and Monitoring

  • Develop, maintain and execute testing and monitoring procedures relatedto post-default loan sales and third-party recovery compliance oversight.

  • Ensure testing and monitoring procedures accurately reflect legal andregulatory requirements.

  • Ensure testing procedures accurately reflect Sallie Mae Bank policy andprocedure requirements.

25% - Develop and Maintain Risk Inventory and Conduct Risk Assessments

  • Develop and maintain lists of all compliance obligations for post-defaultloan sales and third-party recovery strategy.

  • Conduct a compliance risk assessment to determine the effectiveness offirst line of defense controls and the residual compliance risk.

  • Maintain and continuously improve all procedures and testing routinesrequired to support the post-default loan sales and third-party recoverycompliance oversight program.

25% - Reviewing and Reporting and Monitoring Results

  • Review results of testing and monitoring with business unit management togain agreement on exceptions.

  • Provide recommendations to address any deficiencies.

  • Provide management and third-party partners with reporting on results oftesting and monitoring.

  • Produce trending analysis of testing and monitoring efforts.

  • Provide summary reporting on results.

10% - Issue Tracking

  • Track issues noted during testing and monitoring to ensure remediationefforts are on track.

  • Validate that issues deemed closed by management and third-party partnershave been appropriately mitigated.

  • Provide summary reporting on issue status and resolution.

10% - Participate in all new initiatives or modifications to existing

strategies

  • Provide independent risk assessment associated with new strategies orchanges to existing ones

  • Escalate concerns to management and work to identify appropriatemitigation strategies as needed

  • Ensure procedures are updated in a timely manner to reflect new ormodified strategies.

Required Qualifications:

What You Have:

Education:

  • Bachelors Degree or equivalent work experience.

Experience:

  • 5 years of financial institution experience in Operations, Collections,Lending and/or Risk

  • 3-5 years Operations reporting/control experience

  • Enterprise reporting software experience

  • Ability to understand complex regulatory requirements and analyze theirimpact on operations.

  • Proficient analytical, problem solving, time-management, organizational,planning and prioritization skills.

  • Strong oral and written communication skills and an ability to plan andfacilitate meetings.

  • Demonstrates an understanding of data analysis, reporting, and/ortechnical documentation

  • Demonstrated knowledge and proficiency in SAS query language preferred,but not required

  • High level of initiative and ability to successfully complete multiplepriorities under tight deadlines.

  • Demonstrate the ability to interact with management and personnel at alllevels and locations of the Corporation and with external partnerships.

  • Microsoft Office proficiency

  • Ability to work independently

Preferred:

  • Knowledge of HEA, non-HEA related laws and regulations that apply to student loan originations (e.g., GLBA, FDCPA, MLA, TCPA, FCRA, ECOA/Fair Lending, TILA/HEOA, USA PATRIOT Act), preferred but not required

  • Knowledge of Sallie Mae business areas (e.g., Credit, Fraud, Sales CallCenter, Decision Science and Analytics) preferred, but not required.

  • Certification in regulatory, audit or risk management disciplinespreferred, but not required.

  • Familiarity with FDR preferred, but not required

  • Ability to travel as necessary (~20%)

What You'll Get at Sallie Mae:

  • Comprehensive Compensation and Healthcare Benefits (Medical, Dental, Vision plans)

  • Financial Well-being : 401(k) company match, employee stock purchase plan, and basic life insurance and short-term disability are provided to employees at no cost

  • Work/Life Balance : Paid time off, time off to volunteer, and tuition reimbursement. In addition, after 6 months of employment, primary caregivers receive 12 weeks of 100% fully paid time off and secondary caregivers are eligible for 4 weeks of 100% fully paid time off, for birth or adoption

  • Wellness : Fitness centers/gym subsidies, free Fitbits with step challenges, and wellness education

REQ ID: 593

Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. If you'd like more information about your EEO rights as an applicant, please click here. EEO is the Law Supplement. Click here to view the U.S. Pay Transparency Policy.

TASKS

  • Represent companies in negotiating contracts and formulating policies with suppliers.
  • Develop cost reduction strategies and savings plans.
  • Develop and implement purchasing and contract management instructions, policies, and procedures.
  • Prepare bid awards requiring board approval.

SKILLS

  • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • WritingCommunicating effectively in writing as appropriate for the needs of the audience.
  • SpeakingTalking to others to convey information effectively.

KNOWLEDGE

  • Administration and ManagementKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Economics and AccountingKnowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
  • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Personnel and Human ResourcesKnowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Employee Stock Purchase PlanDental InsuranceHealth Insurance
Vacation & Paid Time Off401K PlanDisability Insurance
Life InsuranceTuition AssistanceVision Insurance

Sallie Mae

Type

Company - Public

Size

1001-5000

Revenue

$1B to 2B

Location

Multiple locations

Industry

Insurance
Banking/Mortgage
Accounting/Finance
More...

Founded

1972

CEO

Raymond J Quinlan

Job Filters

Business Analyst IISallie MaeNewark, DE
What You’ll Contribute: This position will be responsible for the configuration, ongoing maintenance, and enhancement of our conversational interface. The incumbent will be responsible for the overall success of the solution being developed or enhanced and...Read more
Director, Web AnalyticsSallie MaeNewark, New Jersey
Sallie Mae is proud to help Americans aspiring to create the life they want—whether that means helping them make college happen, or something more. Our colleagues across departments and across the country are united in our passion and our customer-first...Read more
IT Internal Auditor IISallie MaeBrookside, DE
IT Internal Auditor II Newark - Continental, DE Who we are: Sallie Mae is proud to help Americans aspiring to create the life they wantwhether that means helping them make college happen, or something more. Our colleagues across departments and across the...Read more
Senior Marketing SpecialistSallie MaeBrookside, DE
Senior Marketing Specialist Newark - Continental, DE Who we are: Sallie Mae is proud to help Americans aspiring to create the life they wantwhether that means helping them make college happen, or something more. Our colleagues across departments and across...Read more
GM, Strategic PartnershipsSallie MaeBrookside, DE
GM, Strategic Partnerships Newark - Continental, DE Who we are: Sallie Mae is proud to help Americans aspiring to create the life they wantwhether that means helping them make college happen, or something more. Our colleagues across departments and across...Read more

Closed Job Filters

Facility CoordinatorSallie MaeBear, DE
Facility Coordinator New Castle - Christiana, DE Who we are: Sallie Mae is proud to help Americans aspiring to create the life they wantwhether that means helping them make college happen, orRead more
Compensation AnalystSallie MaeNewark, DE
Compensation Analyst Newark - Continental, DE Who we are: Sallie Mae is proud to help Americans aspiring to create the life they want—whether that means helping them make college happen, or somethingRead more
ManagerSallie MaeNewark, DE
**Customer Experience Project Manager** **Req ID** R01944 **Description** **Sallie Mae** is proud to help Americans aspiring to create the life they want\-\-whether that means helping them makeRead more
Credit Card Project ManagerSallie MaeNewark, DE
" Return to Search Results Title Credit Card Project Manager Req ID S01749 Description Sallie Mae is proud to help Americans aspiring to create the life they want--whether that means helping them makeRead more
Senior Database AdministratorSallie MaeIndianapolis, IN
Sallie Mae is proud to help Americans aspiring to create the life they want—whether that means helping them make college happen, or something more. Our colleagues across departments and across theRead more
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