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3.3
49 ratings
3.3
Salary & Benefits
3.3
Professional growth
3.4
Work-Life balance
3.2
Recognition & Support
3.2
Culture & Values
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West Corporation is an American telecommunication firm that provides large-scale inbound, interactive, outbound & internet services. The firm is a subsidiary of Apollo Global ManagementThe firm's customer contact solutions and conferencing services are designed to enhance its customers' cost structure and provide high-quality reliable services. West Corporation was founded in 1986, and its headquarter is based in Omaha, Nebraska, United States. The company offers highly competitive pay packages, healthcare benefits, a 401k plan, and other perks to its employees. West Corporation provides prepaid calling cards, third party verification, interactive chat, dealer locator, complaint resolution, electronic commerce, full account management, promotions, and loyalty programs worldwide.

Company - Public
$2B to $5B
Large
Multiple locations
Computer Systems Design Companies, Telecommunications Companies, Design Firms, Appliance & Electronics Companies
1986
Tom Barker
What departments West Corporation employees work at?
DepartmentsRatio
other occupation42.8%
Customer Service10.4%
Sales Managers & Supervisors8.5%
Management - Other8.3%
Computer / IT - Other6.4%
Sales - Other6.2%
Human Resources5.4%
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Team

Professional experience

How many years of experience do West Corporation employees have before joining?
Years of experience at West Corporation: Newcomers: 22%, Experiencers: 14%, Experts: 20%, Veterans: 44%. West Corporation employees have 8+ years experience on average before joining.
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Where did West Corporation employees work before joining?
Where they've worked before West Corporation: Alorica, First Data, INXPO. Typical West Corporation employees have worked at Alorica.
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Alorica
First Data
INXPO
What industries did West Corporation employees work in previously?
Industry Background: The most typical industries of West Corporation: Computer Systems Design Companies, Telecommunications Companies, Software Publishing Companies, Insurance Agency & Brokerage Firms, Niche Retailers. West Corporation employees most
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Where did West Corporation employees work before joining?
Past employers' size at West Corporation: Small: 32%, Medium: 13%, Large: 55%. Most West Corporation employees have previously worked at large companies.
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Educational background

What did employees at West Corporation study?
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Where did employees at West Corporation study?
Bellevue University
Fox Valley Technical College
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Employee data

How long do people stay in a role at West Corporation?
Time employed at West Corporation: <1: 12%, 1-3: 19%, 4-8: 40%, 9-13: 16%, 14-20: 9%, 20+: 4%. Most West Corporation employees stay with the company for 4-8 years which is more than the industry average.
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How does West Corporation rank for age & gender diversity?
Gender ratio at West Corporation: 57.0% Male and 43.0% Female. Age ratio at West Corporation: 16-20: 0%, 21-30: 34%, 31-40: 34%, 41-50: 20%, 51-60: 11%, 60+: 2%. West Corporation rates - 13.0% more female than the industry average. Most West Corporat
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Career advancement

How does West Corporation rank for career advancement?
Career advancement at West Corporation: medium. West Corporation ranks medium for career advancement which is same as the industry average.
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What companies do West Corporation employees go on to work at?
Future employers of West Corporation: Alorica, CSG, First Data, Kiewit Corporation, Mutual of Omaha. People who work at West Corporation most typically go on to work for the Alorica.
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Alorica
CSG
First Data
Kiewit Corporation
Mutual of Omaha