HGS Healthcare isgrowing! Join our team from the comfort of your home and experience the HGS Healthcare magic. We pride ourselves on shaping careers. We have immediate openingsfor Customer Service Advocates.
HGS Healthcare is a global leader in businessprocess management (BPM) and optimizing customer experience. Having been inbusiness for more than 4 decades our operations serve more than 900 of theworld's top brands.
Benefits of working with HGS Healthcare include:
What we are looking for:
Requirements:
I remain calm and empathetic, actively listening to their concerns and finding a solution that meets their needs.
As Customer Service Representatives, we interact with customers on behalf of an organization. Our tasks include providing information about products and services, taking orders, responding to customer complaints, and resolving problems. We handle customer accounts. Many of us work in call centers, and others interact with customers face-to-face or by email, live chat, or other methods. We work in almost every industry, and our job can vary depending on where we work. Some of us help to generate sales leads, while others do not sell products or services.
Core tasks: