Medical Courier

Tasks

• Deliver and pick up medical records, lab specimens, and medications to and from hospitals and other medical facilities.

• Obtain signatures and payments, or arrange for recipients to make payments.

• Record information, such as items received and delivered and recipients' responses to messages.

• Receive messages or materials to be delivered, and information on recipients, such as names, addresses, telephone numbers, and delivery instructions, communicated via telephone, two-way radio, or in person.

• Load vehicles with listed goods, ensuring goods are loaded correctly and taking precautions with hazardous goods.

• Walk, ride bicycles, drive vehicles, or use public conveyances to reach destinations to deliver messages or materials.

• Sort items to be delivered according to the delivery route.

• Deliver messages and items, such as newspapers, documents, and packages, between establishment departments, and to other establishments and private homes.

• Unload and sort items collected along delivery routes.

• Plan and follow the most efficient routes for delivering goods.

• Check with home offices after completed deliveries to confirm deliveries and collections and to receive instructions for other deliveries.

• Perform routine maintenance on delivery vehicles, such as monitoring fluid levels and replenishing fuel.

• Collect, seal, and stamp outgoing mail, using postage meters and envelope sealers.

• Call by telephone to deliver verbal messages.

• Perform general office or clerical work such as filing materials, operating duplicating machines, or running errands.

• Unload goods from large trucks, and load them onto smaller delivery vehicles.

• Open, sort, and distribute incoming mail.

Skills

• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

• Speaking - Talking to others to convey information effectively.

• Time Management - Managing one's own time and the time of others.

Knowledge

• Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

• English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

• Transportation - Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.