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Job Description

Position Summary:

The overall purpose of the business office manager position is to provide financial systems and administrative support to the facility administrator. Incumbents may provide secretarial, bookkeeping, receptionist, accounting, cashier, payroll, data input, clerical, and other services for the facility’s business operations.

Position Responsibilities:

The specific responsibilities of this position are described in the Essential Functions.

Qualifications/Experience/Requirements:

Functional literacy in English is required.
Ability to understand and follow oral and written directions.
Typing skills of 40 wpm or more. Computer literacy.
Working knowledge of bookkeeping and accounting principles.
Well-developed, organizational skills.
Familiarity with the operation of various office machines.
Prior experience in record keeping and office management.
High school diploma is required; advance courses in office management are desirable.
Proficiencies in math and language usage are preferred.
Previous supervisory experience may be helpful (for larger facilities). Essential Functions:

The following represents the essential functions of this job to be used to determine if an individual with a physical or mental impairment can perform these functions with or without reasonable accommodation. The other functions listed may be required of all other staff in the position.

All essential functions should be reviewed with the Supervisor every six month and new goals established if results are not meeting expectations.

This description has been prepared to assist in evaluating various classes of responsibilities, skills, and working conditions. It indicates the kinds of tasks and levels of work difficulty required of positions given this classification. It is not intended as a complete list of specific duties and responsibilities. Nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under supervision. Nothing contained herein is intended or shall be construed to create or constitute a contract of employment between any employee or group of employees and the Employer.

The Employer retains and reserves any and all rights to change, modify, amend, add to or delete from any section of this document as it deems, in its judgment, to be proper.

Monitor track and process collections.
Answer phone.
Opens Facility Mail and Distributes Mail to the Appropriate Department and or Corporate Office Billing Department.
Maintain and monitor Payroll, key adjustments.
Set up and maintain Employee files and pre-employment checks per policy.
Trust fund (key and reconcile).
Deposit A/R and Trust fund as needed.
Process admission paperwork for residents.
Research pending Medicaid accounts.
May control and administer facility petty cash funds.
Tracking census.
Request refunds as needed.
Accounts payable.
Complete and send in occupancy and death report at the end of the month.
Functions independently within established parameters of policies and procedures.
Activities are directed to the accomplishment of assigned tasks in a prescribed manner.
Communicates in a professional and courteous manner using effective verbal and non-verbal communication skills with residents, their families, and co-workers.
Maintains confidentiality of department, resident, employee information, communication, and documentation as well as compliance with the Health Insurance Portability and Accountability Act (HIPAA) regulations.
Clocks in and out for all working/training hours. Working off the clock will not be permitted at any time or for any reason.
Maintain compliance with Daybreak’s Compliance program and plan.
Adhere to the Daybreak Code of Conduct
These duties are not all-inclusive but provide minimum performance expectations and will be reviewed in the performance process.

This job was posted on Wed Feb 19 2020 and expired on Fri Mar 06 2020.

Tasks

Monitor the facility to ensure that it remains safe, secure, and well-maintained.

Prepare and review operational reports and schedules to ensure accuracy and efficiency.

Set goals and deadlines for the department.

Acquire, distribute and store supplies.

Analyze internal processes and recommend and implement procedural or policy changes to improve operations, such as supply changes or the disposal of records.

Conduct classes to teach procedures to staff.

Plan, administer, and control budgets for contracts, equipment, and supplies.

Hire and terminate clerical and administrative personnel.

Direct or coordinate the supportive services department of a business, agency, or organization.

Oversee construction and renovation projects to improve efficiency and to ensure that facilities meet environmental, health, and security standards, and comply with government regulations.

Oversee the maintenance and repair of machinery, equipment, and electrical and mechanical systems.

Manage leasing of facility space.

Participate in architectural and engineering planning and design, including space and installation management.

Dispose of, or oversee the disposal of, surplus or unclaimed property.

Skills

Reading Comprehension - Understanding written sentences and paragraphs in work related documents.

Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Writing - Communicating effectively in writing as appropriate for the needs of the audience.

Speaking - Talking to others to convey information effectively.

Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.

Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.

Coordination - Adjusting actions in relation to others' actions.

Negotiation - Bringing others together and trying to reconcile differences.

Service Orientation - Actively looking for ways to help people.

Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Systems Analysis - Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.

Time Management - Managing one's own time and the time of others.

Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job.

Knowledge

Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.

Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

Find out how you match this company

Daybreak Venture

General Hospitals & Home Health Care Services Companies & Niche Health Practitioners Companies & Outpatient Care Centers & Hospital

3.1

4 ratings

3.3

Salary & Benefits

2.5

Professional growth

3.3

Work-Life balance

Recognition & Support

3.3

Culture and Values

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Summary

Daybreak Venture, LLC., is a provider of rehabilitative treatment and affordable long-term health care. The corporate office has over one hundred employees available to support individuals and answer any concerns they may have about the services of Daybreak Venture. Daybreak is dedicated to providing the occupants of the homes with the best level of service. Esteem is paramount for the society and their particular needs. Daybreak supplies facilities for Hospice Treatment, Skilled Nursing Care, Long Term Care, and Respite Care. It is located in Lawrence, Texas, United States, and is a hospital. For creative individuals, it gives different opportunities. With a fair salary package, Daybreak provides incentives for its workers.

Company - Private

Medium

$100M to $500M

Refugio, TX, 78377, and others

General Hospitals, Home Health Care Services Companies, Niche Health Practitioners Companies, Outpatient Care Centers, Hospital

2011

Michael A. Rich

Company Details

More jobs at this company

Business Office Manager Interview Questions & Answers

How do you prioritize tasks and manage your time effectively?

Answer

I prioritize tasks by assessing their urgency and importance, and then create a schedule to allocate time accordingly. I also use time management techniques like setting deadlines and breaking tasks into smaller, manageable steps.

Can you provide an example of a challenging situation you faced as a Business Office Manager and how you resolved it?

How do you ensure effective communication and collaboration within a business office?

About the Business Office Manager role

Administrative Services Managers Business Office Manager

As Business Office Managers, we are in charge of the general operation of an office. We usually have previous experience in office administration. With an emphasis on administrative support, we supervise the team and ensure that the office operates seamlessly. It is our duty to monitor team collaboration and communicate with customers on a daily basis, through a lens of productivity. We must be aware of the tasks of each team member to be able to maintain efficiency.

Core tasks:

answering a high-volume of phone calls
responding to emails
coordinating appointments
coordinating business trips, including travel and accommodation reservations
drafting new contracts
managing reports
managing presentations
scheduling 1:1 and group meetings online and in person
overseeing assignments
managing calendars
ensuring that the office is well-equipped with stationary and all the necessary supplies